At Capital One, we're on a mission to change banking for good.
You might think of us as a credit card provider. But we're a financial services company with technology at the heart of our business.
We look at credit the way tech companies look at everything – thinking of better, smarter and easier ways to do things that will really change the way people live.
We're driven by making finance simpler and more human for our customers, which makes Capital One an exciting place to work.
Life at Capital One might not be what you’d expect.
From day one, you’ll see our relaxed and supportive culture. We have a hybrid working set up, casual dress code and two impressive open-plan offices. You’ll also benefit from private healthcare, an onsite gym in Nottingham, a rooftop running track in London and a flexible investment scheme. And we’ll invest in your learning and development, so you can achieve your career goals.
Programme for parents returning to work after Parental Leave?
No, however our Parents’ Network offer support to parent returners.
Leadership development programmes?
Yes - we offer a range of formal leadership development programmes, regular development sessions for all People Leaders and specific leader training such as Mental Health Awareness/Executive Race Education.
Mentoring programmes?
Yes - A number of mentoring programmes exist across our business including reciprocal mentoring designed to connect people with diverse experiences.
Coaching programmes?
Yes, in some areas of the business - nothing organisation wide, although accessing a coach is encouraged.
Employee-led diversity networks?
Yes we have 7 Business Resource Groups:
EmpowHer (Women’s Network) Equality Allies Women In Tech REACH (Race Equality and Cultural Heritage Network) Mind Your Mind (Mental Health Network) Parents’ Network OutFront (LGBTQ+ Network)
All of our BRG’s are open to allies.
Internal women’s networking groups?
Yes - EmpowHer and Women In Tech
Open to discussing flexible work arrangements at interview stage?
Yes
No. of weeks paid maternity leave at full salary:
20 weeks full pay, plus 19 weeks SMP (Statutory Maternity Pay)
Minimum weeks tenure required to be eligible for paid maternity leave:
26 weeks by 15th week before EWC (expected week of childbirth) (for enhanced)
No. of weeks paid paternity leave at full salary:
8 weeks
Minimum tenure required to be eligible for paid paternity leave:
26 weeks by 15th week before EWC (expected week of childbirth) or the week in which official notification of being matched with a child for adoption.
Gender pay gap reporting information (insert year) (UK): 2021
Average pay gap:
18.4%
Median pay gap:
20.4%
Average bonus gap:
20%
Median bonus gap:
16%
Signatory of the UK Women in Finance Charter?
Yes
Targets to raise the number of women in leadership?
Yes
Targets to raise the number of BAME individuals in leadership?
Yes
Listed in the Bloomberg Diversity & Inclusion Index?
No
Returner Programme
No
Testimonials
“One of the things I value about working at Capital One, is the opportunity to go above and beyond the role to really support diversity, inclusion and belonging across the business. It’s not just supported, it’s encouraged.”
“I love being able to dedicate time to supporting others through our diversity, inclusion and belonging initiatives. It’s great to be able to give something back on top of my day job!”
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire FP&A Senior Analyst About this role As Senior FP&A analyst you will get tons of freedom, the opportunity to put your own stamp on things as well as exposure to lots of Senior stakeholders in the business. You will own the relationship, reporting and budgeting and outlook for some of the most important parts of our UK business, in order to drive financially sound decision making across the business. It’s a really varied role where you will be a trusted deputy, own relationships with senior stakeholders as well as helping with leading and developing the wider UK FP&A team. There will be plenty of opportunity to get involved in Finance activity that impacts the entire Business, as well as supporting on project work with exposure to the UK CFO and wider Leadership team. We expect you to be a voice of Finance within the business and provide effective support, problem...
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Associate - Operations/Contact Centre About this role This is an exciting opportunity to join an established team producing demand forecasting for our Customer Operations. Right now is a great time to be joining as we’re in a period of exciting business growth and change, we are also exploring the use of new forecasting tools and streamlining how we work, So If you are experienced in using tools and techniques to manipulate data within a Forecasting and Planning setting, then please read on! You’ll be responsible for forecasting demand for a specific area within the operation, with all models/workstreams being divided between the team, you will be able to focus your attention to one specific line of business, becoming the SME for that area, having the opportunity to lead work with stakeholders and data to make recommendations that drive forecast accuracy and deliver staffing plans...
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Cyber Engineer - ISO Assurance About the Role Capital One is one of the fastest growing organizations in the world today. The growth of the business is being accelerated by leveraging innovative and emerging technologies. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years, fully exiting our data centers. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity and managing technology risk. Cybersecurity Risk professionals at Capital One are trusted expert advisers who shape decisions, challenge activities to ensure they meet our standards, and generally oversee technology, cybersecurity, and information security risk across the business and the central technology organisation. Cybersecurity is a strategic priority at Capital One, with heavy engagement...
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our...
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud & Disputes Process Manager About this role As the Fraud & Disputes Process Lead, you will be responsible for overseeing the development and ongoing enhancement of processes related to Fraud prevention, Fraud detection and Dispute resolution. You’ll need to be able to identify inefficiencies in the process, as well as opportunities to enhance customer outcomes, and lead complex problem solving activities. Above all else, you’ll need to be passionate about making better experiences for our customers and operations teams. What you’ll do You will be responsible for ensuring the Fraud & Disputes processes are well managed, working on complex problems and seeking to identify and deliver opportunities for improvement to the process. You’ll be expected to work closely with the servicing and strategy teams to deliver the roadmap, working alongside partners across...
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior FP&A Associate (12 month contract) About the role We’re excited to have an opportunity in our FP&A team for a Finance Associate, supporting us through our transition to Workday’s ERP platform. You’ll work closely with all of our FP&A teams to understand our processes and working files, helping us to evolve into our new environment. You’ll get exposure to a variety of business areas as well as FP&A processes and our financial reporting system. We're looking for a dynamic self-motivated individual, with experience of working within Finance teams, who wants to broaden their skill set whilst working in a supportive and collaborative environment. Key responsibilities Understanding the evolution of our chart of accounts Support in updating all of our processes, to get the most out of our transition Drive best in class documentation, enhancing control and...
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Finance Associate (12 month contract) About the role We’re excited to have an opportunity in our Finance team for a Finance Associate, performing a broad range of tasks supporting multiple Finance teams. You’ll work closely with our Cost, Accounting and Accounts Payable teams, supporting month end close and reconciliations processes. You’ll get exposure to a variety of business areas as well as internal accounting processes and our financial reporting system. We're looking for a dynamic self-motivated individual, with experience of working within Finance teams, who wants to broaden their skill set whilst working in a supportive and collaborative environment. What you'll do Support accounting month end process, preparing journal entries and variance analysis Perform the monthly reconciliation process, preparing balance sheet reconciliations and supporting review and certification...
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Compliance Business Partner - 12 month FTC About this role You’ll be responsible for a diverse range of areas that will support First Line risk owners in understanding compliance risks within their Business Areas and processes, and promote improvements in the quality of associated compliance controls and the delivery of good customer outcomes. The Compliance team is an enabler for our business. We are a trusted partner that provides practical advice, advocacy, support and challenge to ensure our business can deliver on their objectives. As a Senior Compliance Business Partner supporting the UK Card business, your role will require excellent communication and interpersonal skills, superb integrative thinking and problem solving, and a desire to help the business effectively manage compliance risk so we can deliver on our strategy. If you have a passion for using risk...
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Manager - Risk Advisory About This Role We're looking for a Customer Focused Senior Manager that can bring critical thinking, problem solving and strategic influence to evolve our approach to Risk Management. You’ll enjoy a broad role with high impact and cross-functional leadership. You’ll work with business partners to identify and mitigate potential risks to Capital One; supporting the delivery of our business strategy and driving good outcomes for our customers. Senior Risk Managers at Capital One are highly motivated with excellent critical thinking, problem solving and influencing skills. They have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. What You’ll Do Reporting to the Head of Risk in the UK business,...
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Software Development Engineer - Automation About this role We’re seeking a Senior Software Engineer who can walk in the shoes of our users, communicate & collaborate with teams in Operations, Tech and Business stakeholders, bringing a passion for using software and technology to create impactful solutions. As a candidate for this role you’ll understand the benefits of process automation to enable user efficiency, the importance of well-governed solution development, and how to balance these needs to produce easy-to-use software. You’re able to seamlessly switch from deep diving users’ needs and technical challenges, to discussing solutions and prioritisation. You’re not afraid to question stakeholder expectations, using your fantastic influencing skills to drive consensus on requirements, bringing it all together into an achievable, impactful solution that creates business...
White Collar Factory (95009), United Kingdom, London, London Senior Strategy and Analytics Associate About this role We’re looking for critical thinkers to set the agenda for either credit, product or marketing. You’ll own and develop our strategy, delving through the data to come up with clear recommendations, and then putting them into practice. What you’ll do You’ll get to grips with the complex challenges on the road to growth by: Setting the agenda for our Credit, Product or Marketing strategies Work with a variety of information source; from our customer data to user research Developing strategies to drive sustainable growth – with our customers at the centre Presenting those strategies to senior leadership teams, and working with them to make your plans happen Constantly reviewing the customer landscape, and coming up with ways to improve as you go What we’re looking for At ease with working with numbers, which your...
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We’re looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You’ll be responsible for all the technologists within a series of our ‘outcome teams’: established to drive forward business outcomes. You’ll be an excellent leader of people and communicator. You’ll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You’ll be able to provide clear thinking and direction to cut through ambiguity. You’ll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs...
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Lead About this role We're looking for a Complaints Insight Lead to join our Complaints Insight & Strategy team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of five specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights to partnering deeply with our strategy, product and engineering teams so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Insight and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual...
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Cloud/DevOps Engineer - Observability About this role You'll work with high-performing infrastructure and software engineering teams, and some incredible Engineers and Architects, supporting the UK business' multi-year migration to AWS - solving complex problems and leading solution migrations to an already well-established public cloud footprint. What you'll do Take the lead on the design and delivery of solutions to solve complex problems within our Public Cloud (AWS) environment, with a keen view on automation and simplifying / streamlining tasks to enable our application engineering customers and accelerate the delivery of new business features though our Enterprise toolsets. Drive the future of Observability within our Public Cloud (AWS) environment, rolling out best practice and improving our key metrics like MTTR and MTTD. Working with SMEs, Engineers,...
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk and Controls Tester About this role As a Risk Manager in the UK Risk Office, you will be responsible for developing a strong suite of controls across the UK business. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to the business, but you will also grow your influencing skills as you set the standards for the business. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal,...
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Process Manager - Complaints About this role Leading our Complaints Process team, you will be responsible for overseeing the effective management, resolution, and improvement of the company's complaints handling process. This role involves managing a team and continuously improving systems and processes to enhance customer outcomes. You will be expected to ensure compliance with legal and regulatory standards and work closely with other departments to drive customer-focused solutions. The ideal candidate will exhibit strong judgment, influencing, and problem solving skills; who thrives in a fast paced, collaborative environment and is passionate about solving business problems and making better experiences for our customers and operations teams. What you’ll do Accountable for ensuring the complaints process is well managed, leading a team of process managers to deliver...
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Vendor Relationship Manager About this role: This is an exciting opportunity for you to join Capital One’s UK Supplier Management Office (SMO). We have opportunities across different roles in Vendor Relationship Management. Our Supplier Management Office is responsible for the management of the end-to-end Third Party life cycle for Capital One in the UK, including sourcing, contracting and ongoing supplier / vendor and relationship management. You’ll play a key role in managing assigned third party suppliers. You’ll support the business area stakeholders by overseeing the holistic relationship between Capital One and the assigned third parties, to ensure a stable and effective supply chain. You'll be joining a growing team of Supply Chain Vendor Relationship professionals who are passionate about Supply Chain as a career and understand the value and importance of every part of...
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Solutions Architect About the role It’s an exciting time at Capital One UK! We’re on a mission to create a cloud-native architecture which will enable us to increase financial inclusion through delivering highly resilient, transformative, real time and intelligent experiences to our customers. Capital One’s Architecture team works closely with business and Enterprise partners to define strategic destinations for our business and architecture domains, including making key investment and buy-vs-build and Enterprise platform reuse recommendations to achieve the target business capabilities. We also work closely with delivery teams, guiding and governing complex solutions to balance speed and agility with delivery quality, confidence and auditability. Pragmatism is key to understanding and making the right judgement calls across the constraints that our delivery teams...
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Software Development Engineer - Android What you’ll do You’ll work within the mobile platform engineering team we have at Capital One. We own the mobile platforms and set the pace for the multiple mobile engineering teams within the business. Our fully native mobile apps are our customers' favourite way to interact with us so you will be integral to their experience. You'll work with the engineering manager (and the team) to evaluate technical risks and technology choices. Be a technical evangelist both within the team and outside, coaching and/or mentoring other more junior engineers as appropriate. Write well-factored, well-tested code both in the Android app and backend orchestration services. Work with senior engineers across other teams to ensure that our mobile offering stays compelling both for end-users and for the engineers working on it. Maintain a strong...
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Operations Process Lead - Financial Support About this role As the Financial Support Operations Process Lead, you will be responsible for overseeing the effective management and improvement of the company's Collections and Recoveries processes. This role involves managing a team and continuously improving systems and processes to enhance customer outcomes. You will be expected to ensure compliance with legal and regulatory standards and work closely with other departments to drive customer-focused solutions. The ideal candidate will exhibit strong judgment, influencing, and problem solving skills; thrive in a fast paced, collaborative environment and will be passionate about solving business problems and creating better experiences for our customers and operations teams. What you’ll do Accountable for ensuring the Collections and Recoveries process is well managed, leading a team of...
