Business Manager - Embedded Finance

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Job Description Summary

Job Description

JOB TITLE: Business Manager - Embedded Finance

LOCATION: London, Chester, Manchester or Leeds

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above

Here in the Embedded Finance team, we're a start-up business unit within Consumer Lending and are tasked with building out propositions that solve customers’ financial needs, when and where they are.

We want to tackle problems for existing franchise customers as well as those new to franchise, using outstanding LBG capabilities in ways that are coordinated into customers’ existing lifestyles. We’ll be bold and innovative in our use of data and technology to put customers first, to build balanced and long-term business models, thus adding to Group capabilities overall.

We’ll continually test and iterate for growth and takeaways. We seek people with a desire to learn, an ability to build thought-partnerships with a broad range of specialists across functions, and the patience and resilience to implement strategies that will evolve with changing customer, market, and regulatory contexts.

As a result, we're very excited to imminently launch a B2B2C embedded finance product for our customers. The product team is pivotal in standing up a new business line, designing and managing the e2e proposition and customer journeys for onboarding, servicing and issue resolutions amongst others.

The team is now recruiting for business platform lab roles that will be within the EF product team. A fantastic opportunity has arisen to report to the Head of Embedded Finance and provide business support as Business manager.

What you’ll be doing:

• Supports the Head of Embedded Finance and Senior Managers.

• Manages the BAU financial position for Embedded Finance, including managing and reviewing cost, budgeting, reporting and stretch allocation, as well as supporting with the four-year operating plan, providing financial analysis and insight.

• Supports Product Owner and Product leads with headcount, people data activity, and the implementation and tracking of strategic workforce planning

• Manages the production of key materials regarding delivery, financial and operational position

• Manages and supports delivery of required outcomes in terms of governance reporting for the Platform initiatives.

• Manages risk reporting, risk administration and supports platform leadership with risk management activities inc. Audit, Risk & Control Self-Assessment and supporting the Divisional Resilience and Security Office.

• Manages relationships with internal customers acting as a business partner.

• Supports with change activity, including operating model and productivity activities

Who are we looking for?

We're looking for someone energised and passionate about our mission to Help Britain prosper and bring new finance options to customers. You need to enjoy working in a start-up approach with high ambiguity and fast pace.

• Action Orientated - Takes action and leads by example, communicating with clarity. Possesses a strong sense of immediacy, effectively delegates and experiments with new technologies/ practices to bring pace and rigour where possible

• Stakeholder Management - Develops and improves stakeholder relationships to build consensus and improve delivery of change outcomes. Uses experience to manage conflicting priorities by facilitating discussion and resolution, persuading team members to consider alternative views.

• Financial & Budget Management - Builds and evaluates budget and financial plans/forecasts independently and makes refinements to ensure they adhere to the budgetary requirements. Determines reporting and evaluation framework to ensure accurate financial reporting and analyses financial data when arriving at decisions. Provides insight on how our investment and funding model can be improved and evolved.

• Change: An ability to handle ambiguity and balance changing priorities, with excellent judgement, to understand impacts on the team’s priorities.

• Development: Comfortable working independently and using your own initiative. Committed to self-development and supporting that of others, actively seeking ways to develop and be challenged.

• Analysis: Proven experience of interpreting a range of data, making sense of complex information and presenting data in an appropriate format for multiple partners. Analysing key themes and providing insight for decision-making.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares!

• Benefits you can adapt to your lifestyle, such as discounted shopping.

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.