Relationship Director - SME Real Estate

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Job Description Summary

Job Description

JOB TITLE: Relationship Director, SME Real Estate
LOCATION(S): Exeter or Truro
HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, in the office.

About this opportunity

We're passionate about looking after our customers. Are you? If so, we could be a great fit!

We have an exciting opportunity for a Relationship Director to join our highly successful Business & Commercial Banking Real Estate team providing outstanding support for businesses within the Real Estate SME sector across Devon and Cornwall.

You'll manage a defined portfolio of ‘SME’ client relationships within the Real Estate sector, delivering a great client experience, whilst identifying opportunities to grow income, balance sheet & market share.

Working in partnership with the Client Relationship Team, you'll build powerful internal & external networks to bring the whole bank to the client. Most of your time will be taking care of existing clients (allowing time for preparation and follow up), prospects and introducers.

Your responsibilities will include:

• Accountable for growing income, balance sheet and client numbers, whilst also managing any associated risks.
• Managing a portfolio of client relationships with a focus on the Real Estate sector.
• Identifying client needs and developing client strategies to meet those needs, leveraging product, coverage and support teams where relevant. Undertaking lending assessments and implementing appropriate client solutions.
• Responding to client’s key moments of truth including lending which cannot be fulfilled by the Client Relationship Team.
• Ensuring the balance between risk and reward is effectively managed ensuring that all lending and contingent liabilities meet the Bank’s asset quality and policy requirements.
• To be seen as the “go to” banker in their geographic area of responsibility. Maintaining a high profile with external influencers and the local business community to achieve the Bank’s stated aim of being the best bank for clients.
• Creating and utilising an effective partnership with pooled support in the Client Relationship Team.
• Positively promoting the Bank’s image and working closely with Business Development, Product Partners and others to develop new business opportunities.
• Ensuring activities comply with internal and external polices (including credit), asset quality, standards, reporting, legal, statutory and/or regulatory requirements.

Why Lloyds Banking Group?

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What we need from you?

• Highly proficient at building and maintaining positive relationships with external professionals.
• Specialist credit and real estate sector knowledge along with a track record delivering excellent client experiences.
• Experience winning new clients, growing business and delivering results.

About working for us!

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%.
• An annual performance-related bonus.
• Share schemes including free shares.
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 30 days’ holiday, with bank holidays on top.
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.