Director, Developer Experience SRE

Full Time Executive

Job Description

About us:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us.

With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. 

Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in over 60 countries across EMEA, North America, Latin America and Asia Pacific. We employ >25,000 people globally, more than half located in Asia Pacific.


Overview

We are seeking an experienced and strategic-minded Director of Developer Experience SRE to join our engineering leadership. This role is crucial in ensuring our development processes, tools, and infrastructure are optimised for availability, resilience, efficinecy, reliability and scalability.

One of the key developer platforms at LSEG is DXOne, which hosts all the core IP for IT systems across the company. DXOne is used by over 10,000 Engineers at LSEG, across all business lines, along with associated collaboration tools like Asana and Jira. This role will increase the ability of the Engineering Experience Team to build and execute strategies to reduce impact from critical operational incidents.

The ideal candidate will have a deep technical background, coupled with a track history in an operational / SRE role as well as excellent leadership and management skills. You will be responsible for overseeing our Platform Engineering  teams and driving continuous improvement across our development lifecycle.

Essential Skills

  • Previous or current hands on software development experience
  • SRE / TechOps strategies and practices
  • Developer Tools and strong understanding of containeriation and orchestration technologies (ex: GitLab, Jenkins, Docker, Kubernetes)
  • Proficient in cloud platforms (AWS, Azure, GCP)
  • General understanding of Databases
  • Strong leadership and people management skills, with experience in building and developing high-performing teams
  • Excellent communication and interpersonal skill, with the ability to influence and collaborate effectively with stakeholders at all levels
  • Strategic thinking and problem solving abilities, with a focus on driving continuous improvement and innovation

Key Responsabilities

  • Develop and implement a strategic vision for Developer Experience SRE that aligns with the company’s goals and objectives
  • Leads the development and execution of strategy for delivery teams, aligning with strategic business objectives
  • Lead incident response efforts for major system outages, ensuring rapid resolution and communication with stakeholders
  • Ensure that all development operations comply with relevant security standards and regulations, mitigating risks and protecting the organization’s assets
  • Engage in and improve the whole lifecycle of services—from inception and design, through to deployment, operation, and refinement
  • Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews 
  • Lead, mentor and grow a high-performing global team, ensuring they have the resources and support needed to excel
  • Manage the budget for the Developer Experience SRE team, making strategic decisions about resource allocation and investment in tools and technologies
  • Work closely with software engineering, security and other departments to ensure seamless integration and alignment of DevOps practices across the organisation
  • Stay abreast of the latest industry trends and technologies, advocating for and implementing innovative solutions that drive efficiency and effectiveness

What you will bring:

  • The ability to set a clear vision for Developer Experience SRE and inspire your team to achieve ambitious goals
  • Experience of runtime practices including observability, monitoring, alerting as well as resilience, availability and scaling
  • A deep understanding of modern development operations practices and technologies, enabling you to make informed decisions and drive technical excellence
  • A strong ability to work collaboratively with cross-functional teams, fostering a culture of teamwork and shared success
  • Proficiency in software development methodologies and tools, enabling you to collaborate effectively with development teams
  • Knowledge of data centre operations and management practices, ensuring compatibility and integration with existing infrastructure
     

What you’ll get in return:

  • The opportunity to positively impact developer productivity and experience through comprehensive desktop and software packaging solutions
  • Collaborative and innovative work environment, fostering creativity and continuous improvement
  • Continuous learning and professional development opportunities to stay abreast of emerging technologies and industry trends
  • Growth opportunities within the organization
  • Competitive compensation and benefits package
  • The satisfaction of actively designing and delivering desktops for developers and contributing to the organization's success

We recognize that to attract the best talent, we need to be flexible, and we are open to discussing work arrangements with you. We take hybrid approach to workplace, this role is a blended office/remote working.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business.

You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.