Desktop and Software Administrator - 12 Months Fixed Term Contract
Division - Enforcement
Department - Cyber Forensics
Salary - £46,000 - £62,000
About the FCA
The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.
The Enforcement Intelligence & Specialist Services Directorate (EISS) sits at the heart of Enforcement & Market Oversight (EMO) and provides strategic and highly specialised central support to EMO and the wider FCA.
The Digital Forensics Unit within EISS provide comprehensive digital evidence services to Enforcement and Market Oversight providing strategic forensic investigative techniques for the acquisition, preservation, recovery, and presentation of digital evidence.
What will you be doing?
Work with the Network and systems manager to ensure smooth running of the Cyber Forensics support infrastructure
Provide technical support to the end users of the CFU
Troubleshoot, resolve and report on hardware and software issues
Maintain software version continuity across the estate
Take ownership of the patching process in the environment
Take ownership of and ensure smooth running of specific systems
What you will get from the role?
The Cyber Forensics team is charged with supporting the Enforcement division with all digital and cyber aspects of an investigation, this role offers the opportunity to work with and develop the technical backbone which supports these investigations. Sometimes this means using cutting edge technology and other times using older, stable platforms.
As an Academy business we place great value on learning and at the FCA we offer world-class development and training opportunities which will assist you in achieving your career aspirations.
Which skills are required?
We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)
Minimum
Experience of troubleshooting fundamental network protocols
Experience of troubleshooting hardware and software issues with desktops
Experience in creating PowerShell scripts
Essential
Familiarity with common hashing algorithms, including their benefits and drawbacks
Experience in creating PowerShell scripts
Knowledge of or experience in Microsoft deployment technologies
Experience of providing technical support to end users
Strong analytical and problem-solving skills with attention to detail
Excellent communication skills, with the ability to translate technical information to non-technical stakeholders
Our Values & Diversity
We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.
Did you know? 50% of our Executive Committee were the first in their family to attend university.
The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from men (PBS Roles) /women, minority ethnic, disabled, and neurodivergent candidates for our Associate role.
Benefits of working at the FCA
25 days holiday per year plus bank holidays
Private healthcare with Bupa
Hybrid working
A non-contributory Pension of at least 8%
Life assurance
Income protection
We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.
We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.
Follow this link to see what life is like at the FCA - Life at the FCA
Application Support
We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.
If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.
Useful Information and Timeline
This role is graded Associate - Regulatory
This role is a 12 Months Fixed Term Contract
The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting
You must be able to lift and move a desktop tower unaided
This role will require 80% attendance at our London site
Advert Closing Date: 9th December 2024
CV Review/Shortlist: 11th December 2024
In person interview and technical assessment: W/C 16th December 2024
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.
Got a question?
If you are interested in learning more about the role, please contact:
For internal applicants, please contact Katie Ayling at [email protected]
For external applicants, please contact Chhavi Bartaria at [email protected]
Applications must be submitted through our online portal. Applications sent via email will not be accepted.
The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses, and the economy as a whole. For more information on what we do, our three-year strategy can be found here.
Working inclusively
We work best when we work together. We encourage our people to contribute fully and feel valued, to be innovative and creative by collaborating in an inclusive culture.
We're also committed to reflecting the diverse lived experiences of the communities we work in and the consumers we protect. We have a strategy to achieve a more diverse and inclusive workplace that is free from discrimination. This includes increasing the representation of women in our senior team to 50% and minority ethnic colleagues to 25% by 2025 – representative of the UK population.
We were recently voted 'Employer of the year' at the Women in Finance awards and our commitment to LGBT+ inclusion means we're recognised as a Stonewall Top 100 employer.
Flexible Working
We believe that giving our people greater flexibility fosters an inclusive culture and a healthy work-life balance.
We currently operate a hybrid working model, working up to 40% in the office each month (50% for senior leaders). This way of working applies in our Stratford, Leeds and Edinburgh offices.
We also offer career and family leave provisions, generous annual leave so you can take time off when you need or want to, and a range of other benefits.
Programme for parents returning to work after Parental Leave? |
We don’t have a formal programme, but we have hired several Returners through the assisted hiring route (working with Women Returners) |
Leadership development programmes? |
Yes – we are launching a female progression programme |
Mentoring programmess? |
Yes |
Coaching programmes? |
No |
Employee-led diversity networks? |
Yes |
Internal women’s networking groups? |
No |
Open to discussing flexible work arrangements at interview stage? |
Yes |
No. of weeks paid maternity leave at full salary: |
52 |
Minimum weeks tenure required to be eligible for paid maternity leave: |
|
No. of weeks paid paternity leave at full salary: |
|
Minimum tenure required to be eligible for paid paternity leave: |
Gender pay gap reporting information (2023) (UK): |
|
Average pay gap: |
13.1% |
Median pay gap: |
14.3% |
Average bonus gap: |
15.2% |
Median bonus gap: |
19% |
Signatory of the UK Women in Finance Charter? |
Yes |
Targets to raise the number of women in leadership? |
Yes – 50% female target across all pipeline roles |
Targets to raise the number of BAME individuals in leadership? |
Yes |
Listed in the Bloomberg Diversity & Inclusion Index? |
No |