Senior Delivery Manager

Senior Delivery Manager – Digital Delivery Hub
Division – Data, Technology & Innovation
Department – Digital Delivery Hub

Salary - National (Edinburgh and Leeds) ranging from £80,700 to £100,000 (Salary offered will be based on skills and experience)

About the FCA
The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

Data, Technology and Innovation (DTI) is leveraging state-of-the-art data & digital capabilities to deliver innovation in regulation. We utilise data science and intelligence gathering to proactively identify and intervene to prevent harm and protect consumers.​
 

The Digital Delivery Hub is a new delivery department within the FCA dedicated to the implementation of sound User Centred Design, Agile and DevOps principles and is still in the process of forming.

This is a key role in both the development of the wider FCA digital capability and the development of the Leeds Digital Hub as an FCA centre of excellence. This role will play a key part in the development of the department, the growth of key DDAT capability and the evolution of digital delivery skills across the wider organisation.

What will you be doing?

• Portfolio Delivery Management: Oversee delivery management across multiple products, acting as the senior escalation point

• Team Building & Empowerment: Create, lead, and develop multidisciplinary teams to deliver effectively and communicate strongly

• Strategic Roadmap Ownership: Align delivery roadmaps with business strategy and priorities, managing backlogs, service blueprints, and user stories

• Technical Oversight: Ensure system architecture is flexible, loosely coupled, and performance-oriented, aligning with business needs and DevOps principles

• Agile & DevOps Methodologies: Implement effective agile/lean software methodologies, emphasizing automation, CI/CD, and operational monitoring

• Line Management & Collaboration: Provide line management, coaching, and performance management while working with stakeholders to deliver measurable business value

What will you get from the role?

• This is a key managerial role in the development of a new Leeds Digital Delivery Hub in the FCA and in the wider goal of shaping the culture, ways of working and effectiveness of the digital delivery teams that are being recruited to form the new capability

• Beyond the Leeds digital delivery hub the role will give the right candidate the opportunity to be a key member of the team shaping and implementing the future of digital delivery in the organisation as we evolve our Agile, DevOps and user centred delivery capability

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Providing delivery leadership across a range of workstreams and acting as the key point of engagement with business partners

• Experience in delivering multi £M workstreams, products and services in a high visibility, complex operating environment

• Experience in providing leadership, coaching and expertise in a full range of delivery skillsets, including Agile delivery methodologies, governance, DevOps and UCD practices

Essential

• Agile and Lean Practices: Expert in coaching and managing Agile and Lean teams; continuously innovates and tailors ways of working while reflecting and testing teams

• Commercial & Financial Management: Skilled in managing supplier contracts, negotiating budgets, and creating value in complex environments

• Communication & Stakeholder Management: Expert at mediating, managing high-risk discussions, and representing communities to diverse audiences

• Delivery & Life-cycle Expertise: Experienced across product life cycles, optimises team delivery flow, and unblocks complex issues and dependencies

• Process & Planning: Guides organisational process improvements, ensures smooth implementation of new methods, and runs complex planning initiatives

• Team Collaboration & Emotional Intelligence: Enhances team dynamics, accelerates development cycles, and ensures empathetic stakeholder and team management

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from women, minority ethnic, disabled, and neurodivergent candidates for our Senior Manager role.

Benefits of working at the FCA

• 28 days holiday per year plus bank holidays

• Hybrid working (work from home up to 60% of your time)

• Private healthcare with Bupa 

• A non-contributory Pension of at least 8%

• Life assurance

• Income protection

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours, and job shares.  We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded Senior Manager – Regulatory

• Advert Closing Date:  15th December 2024

• CV Review/Shortlist:  16th to 20th December

• First Round Screening & Competency Based Interview: W/C 6th & 13th January 2025

• Manager Assessment: W/C 20th January 2025

• Final Stage Interview: W/C 27th January 2025

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

Got a question?

If you are interested in learning more about the role, please contact: 

• For internal applicants, please contact Sara Holland at [email protected]

• For external applicants, please contact Asha Gladis at [email protected]

Applications must be submitted through our online portal. Applications sent via email will not be

accepted.