About this role
We’re looking for critical thinkers to set the agenda for either credit, product or marketing. You’ll own and develop our strategy, delving through the data to come up with clear recommendations, and then putting them into practice.
What you’ll do
You’ll get to grips with the complex challenges on the road to growth by:
Setting the agenda for our Credit, Product or Marketing strategies
Work with a variety of information source; from our customer data to user research
Developing strategies to drive sustainable growth – with our customers at the centre
Presenting those strategies to senior leadership teams, and working with them to make your plans happen
Constantly reviewing the customer landscape, and coming up with ways to improve as you go
What we’re looking for
At ease with working with numbers, which your education and work history shows
Making good decisions in a way that has real business results. So you should include examples that show that when you apply
A desire and drive to succeed. You’ll be used to working across multiple teams and consider broad business perspectives
Experience leading a project, and working with people at every level to see it through
An open mindset in your approach to change and personal development
We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates.
Where and how you'll work
This is a permanent position based in either our London or Nottingham office
We have a hybrid working model which gives you flexibility to work from our offices and from home.
We’re big on collaboration and connection, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays.
Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.
What’s in it for you
Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation
We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)
Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave
Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms.
What you should know about how we recruit
We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.
We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:
REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies
OutFront – to provide LGBTQ+ support for all associates
Mind Your Mind – signposting support and promoting positive mental wellbeing for all
Women in Tech – promoting an inclusive environment in tech
EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry
If you require a reasonable adjustment, please contact [email protected] All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
At Capital One, we're on a mission to change banking for good.
You might think of us as a credit card provider. But we're a financial services company with technology at the heart of our business.
We look at credit the way tech companies look at everything – thinking of better, smarter and easier ways to do things that will really change the way people live.
We're driven by making finance simpler and more human for our customers, which makes Capital One an exciting place to work.
Life at Capital One might not be what you’d expect.
From day one, you’ll see our relaxed and supportive culture. We have a hybrid working set up, casual dress code and two impressive open-plan offices. You’ll also benefit from private healthcare, an onsite gym in Nottingham, a rooftop running track in London and a flexible investment scheme. And we’ll invest in your learning and development, so you can achieve your career goals.
If you want to grow your career, join us today.
Workplace Initiatives
Programme for parents returning to work after Parental Leave? |
No, however our Parents’ Network offer support to parent returners. |
Leadership development programmes? |
Yes - we offer a range of formal leadership development programmes, regular development sessions for all People Leaders and specific leader training such as Mental Health Awareness/Executive Race Education. |
Mentoring programmes? |
Yes - A number of mentoring programmes exist across our business including reciprocal mentoring designed to connect people with diverse experiences. |
Coaching programmes? |
Yes, in some areas of the business - nothing organisation wide, although accessing a coach is encouraged. |
Employee-led diversity networks? |
Yes we have 7 Business Resource Groups: EmpowHer (Women’s Network) All of our BRG’s are open to allies. |
Internal women’s networking groups? |
Yes - EmpowHer and Women In Tech |
Open to discussing flexible work arrangements at interview stage? |
Yes |
No. of weeks paid maternity leave at full salary: |
20 weeks full pay, plus 19 weeks SMP (Statutory Maternity Pay) |
Minimum weeks tenure required to be eligible for paid maternity leave: |
26 weeks by 15th week before EWC (expected week of childbirth) (for enhanced) |
No. of weeks paid paternity leave at full salary: |
8 weeks |
Minimum tenure required to be eligible for paid paternity leave: |
26 weeks by 15th week before EWC (expected week of childbirth) or the week in which official notification of being matched with a child for adoption. |
Gender pay gap reporting information (insert year) (UK): 2021 |
|
Average pay gap: |
18.4% |
Median pay gap: |
20.4% |
Average bonus gap: |
20% |
Median bonus gap: |
16% |
Signatory of the UK Women in Finance Charter? |
Yes |
Targets to raise the number of women in leadership? |
Yes |
Targets to raise the number of BAME individuals in leadership? |
Yes |
Listed in the Bloomberg Diversity & Inclusion Index? |
No |
Returner Programme | No |
Testimonials
“One of the things I value about working at Capital One, is the opportunity to go above and beyond the role to really support diversity, inclusion and belonging across the business. It’s not just supported, it’s encouraged.”
“I love being able to dedicate time to supporting others through our diversity, inclusion and belonging initiatives. It’s great to be able to give something back on top of my day job!”