Lead UX Designer

Job Description Summary

Job Description

Lead UX Designer

24-month Fixed-term Contract

Location: Edinburgh (typically 2 days in the office per week, 3 from home)

Salary: A competitive salary from £56,480 - £84,720, depending on the experience you can bring

Closing date: 23/01/2025

We’re driven by our commitment to helping the UK get ready for retirement. As part of this, we’re constantly developing new ways to simplify, improve and revolutionise how we help individuals, employers, advisers, our communities and the environment. That means we need the right kind of people on our team.

We help people live their best lives. We help them with the big stuff, for the moments that matter: Pensions, Savings, Investments. At Aegon, we strive in creating a diverse organisation that plays a meaningful role in driving greater equity, inclusion and belonging.

A Lead UX Designer at Aegon is a highly experienced designer with t-shaped skills who can comfortably operate in the product design space. The ultimate purpose of the role is to lead and manage the user experience (UX) design for Aegon’s digital estate. As a strategic leader, you’ll be able to individually contribute but also focus at a team and organisational level to ensure the alignment and value of our outputs, outcomes and the UX maturity of the team and wider business. You’ll champion usability and the practice of user experience as a discipline ensuring the implementation of designs across our extensive financial-based platforms. This role is pivotal in defining and creating cohesive, user-centred solutions by taking accountability to expertly balance desirability (what do customers want and need), feasibility (can we build that/do that) and viability (is there a commercial case for doing this) in our outputs and outcomes.

You’ll directly line manage up to six talented UX Designers at various levels within the team whilst driving their learning and development agenda to nurture, grow and align their skills and knowledge, ultimately maturing both the individuals and practice of user experience across the business. This role is crucial in fostering a culture of accessibility and inclusion, ensuring that our digital products are fit for the multitude of users that rely on Aegon to live their best lives and that we comply to all necessary standards set by the various regulatory bodies.

We’d love to hear from you if you have:

• Expert skills in UX Design:
  • Solid understanding of processes and when to use them, including Iterative design (with wireframes or prototypes), journey mapping, design thinking, product design, scenario-based thinking and an analytical mind-set.
  • Expert knowledge in current wireframing tools and techniques (e.g. Axure, Figma, Adobe creative suite).
  • Expert knowledge in workshop methodologies and tooling (e.g. Miro).
• Advanced in aspects of UI Design:
  • Responsive and adaptive web design techniques with mobile first thinking.
  • Accessible design requirements, tools and techniques (WCAG compliance).
  • Understanding of implementing branding in digital channels and associated standards.
• Proven leadership skills - the ability to take teams with you and influence positive outcomes across all levels, functions and channels.
• A strong understanding of the UX Research process, methods and techniques and when to conduct or consult the research team to dig deeper in our designs and/or find out about our users.
• Flawless attention to detail.
• Effectively communicate and present complex conceptual thinking visually and verbally.
• Advanced understanding of digital measurement tools, techniques, reporting and analysis.
• Confidence to constructively challenge requirements and creative proposals.

What’s in it for you?

• A non-contributory pension between 8%-12%
• A discretionary bonus, depending on personal and company performance
• 38 days leave per year (including bank holidays, pro-rated for part-time)

We also offer private medical cover, life assurance, critical illness cover, enhanced parental leave and a variety of lifestyle benefits to help our employees live their best lives, including retail discount vouchers, cycle2work scheme, subsidised restaurant and online GP appointments.

We serve a diverse, ever-changing world. It's tough, but we work tirelessly to leave things better than we find them. If that sounds like the sort of place you'd like to work, hit the "Apply" button.

The legal bits

We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing satisfactory references.