Business Risk and Control Senior Group Manager - Director

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Regulatory Controls and Quality Assurance to Citi’s Markets Operations team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Markets Operations represents the evolution and transformation of Operations in the Finance Industry which creates a uniqueness about how we deliver our products and solutions. We take pride and are passionate about our People and our culture. We are invested in you, your experiences, development, and in building a successful career for you at Citibank. We are modernizing everything we do; allowing flexibility and creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global, and diverse Organization, with a presence in over 60 Countries; covering all post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative, Clearing & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivatives, Clearing and Foreign Exchange Prime Brokerage) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are the core of all activity at the Firm and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders such as Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a client relationship group dedicated to overseeing service performance and strategic partnerships with top tier clients, where we play a key role in supporting global clients to ensure they have a first-class experience when doing business with Citi.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.

What you’ll do

This is a senior management role within Markets Ops COO organization. Markets Ops COO comprises of program execution, regulatory and control management, and business execution.

The role holder will sit within the Controls and Reg Management organisation, where they will lead the Regulatory Controls function, responsible to set the strategy for regulatory compliance and to ensure we have appropriate controls, governance, and frameworks in place for execution.  The role will combine specialist expertise in Regulatory risk and controls management, to drive and implement the strategy across Global businesses and regions.

The team’s remit includes:

Regulatory Reporting strategy – define strategy for regulatory risk monitoring in Markets Operations, alongside definition of a target operating model for regulatory reporting.

Regulatory Minimum Standards Implementation & Benchmarking – Oversee the roll out of minimum standards for regulatory compliance across Markets Operations, review results and oversee remediation delivery.

Regulatory Quality Assurance (QA) – Proactive execution of risk-based QA reviews to identify gaps and partner with the Market Operations teams to remediate any identified gaps.

BAU Regulatory Control – continuous monitoring of regulatory control exceptions and partnering with the relevant stakeholders to identify and remediate root causes at source.

Middle Office Regulatory Transaction Oversight, responsible for the oversight of all Post-Trade regulatory controls across multiple jurisdictions globally, including metrics and reporting.

What you will do: The candidate will be responsible for leading a global team of Regulatory controls and oversight specialists who will work with first- and second-line control owners across businesses and regions to review, define and oversee the end-to-end regulatory controls framework for the business.

Specifics of the role include:

Organizational Oversight:

Overseeing and leading daily core team, maintaining a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis as well as acting as a senior point of escalation.

Developing an effective control framework that fully meets Audit, Compliance and Regulatory requirements; delivery of periodic presentations to external regulators as required.

Identify opportunities to streamline and re-align processes to ensure an optimal organizational structure for best-in-class risk management of regulatory functions.

Participate in senior regulatory governance forums as required. Help drive comprehensive KPIs/Metrics for senior executive consumption – for each product and function, working in close partnership with the product Leaders. •

Analyse metrics for trends and lessons learned.

Partner with the Ops product leaders to understand and update process flows, controls, challenges and potential solutions and present opportunities to senior management.

What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus 
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program  
• Pension Plan 
• Paid Parental Leave 
• Special discounts for employees, family, and friends 
• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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