Corporate Associate Relationship Manager - Jersey

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Job Description Summary

Job Description

JOB TITLE: Corporate Associate Relationship Manager – Grade C

LOCATION: Broad Street, Jersey

Salary: £39,653

HOURS: Full Time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

The Crown Dependencies business is the fastest growing business in Lloyds Banking Group so it’s an exciting time to join and make a real difference. 

About this opportunity 

Our Corporate team are looking for an Associate Relationship Manager (ARM) to join our dynamic Relationship Management team in Jersey. The successful candidate will be involved in supporting the Relationship team to manage and grow a portfolio of large, locally based corporate clients across a wide range of sectors where we are seeing great opportunity.

We are looking for an individual with a passion for great client service and a desire to learn new skills and develop. This role is ideal for a self-motivated, challenge-driven individual wishing to step into an ARM role and learn the soft and technical skills of core client relationship management including credit risk assessment and debt pricing.

There will be on-the-job training and coaching around credit assessment and other technical skills and thus experience in these areas is not a pre-requisite for the role.

This will be an extremely rewarding role which provides considerable opportunity for personal development. The successful applicant will build a deep and broad skill base and enhance their CV that will position them for future career success within an environment of coaching and support

Role responsibilities include:

• Performing daily procedural tasks, such as fixing deposits, to support the management of external and internal client relationships
• Support the relationship team in managing a diverse portfolio of large customer relationships on a day-to-day basis.

• Join Relationship Managers and Relationship Directors on client appointments, providing support on research and follow-up actions.
• Assists with progressing and assessing new account enquiries and collaborating closely with our dedicated account opening team.
• Working with other ARMs to ensure smooth operational running of the Corporate desk on a day-by-day basis, reacting to changing priorities and circumstances to ensure client needs are met.
• Working within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues.
• Developing personal capabilities using existing formal and informal training opportunities.
• Fully contribute towards plans to simplify local processes, approach to market and team strategy.
• Develop relationships to establish business leads and new income opportunities working with Group partners including Blackhorse, Cardnet, Financial Markets and Debt Capital Markets.
• Working with the Relationship Manager to ensure compliance with Bank credit, pricing and regulatory policies recommending action where necessary in order to manage risk appropriately. 

If you have any queries about the role, please contact Stephen Ogborn for further information.

Please note this role is only available for colleagues residing in, or to those who hold right to work permits for Jersey

What You’ll Need 

Product/Market Knowledge – A broad understanding of product offerings and an awareness of the business, economic, and market environment.

Conscientious & Collaborative – disciplined in your approach to work, confident in handling several opposing priorities.

Oral and Written Communication - Effective communication skills, both written and oral.

Values & Behaviours – Commitment to inspire, encourage, and build trust to help the team succeed using the bank's values and behaviours.

About working for Us 

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.

If you would like reasonable adjustments to be made to our recruitment processes, just let us know. 

If you're excited by the thought of becoming part of our team, get in touch.

We’d love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.