Job Description
Key Responsibilities
Communicating with clients, restaurants and team members to deliver prime-time reservations at the best restaurants in the city.
Develop new relationships with restaurants and nightlife venues in the city.
Source ideas for dining events to submit to our content team.
Assist clients with their concierge needs, which may include booking travel, renting vacation homes or cars, sourcing luxury goods, procuring tickets, etc.
Use the Global Distribution System (GDS) and other online tools to book and communicate with suppliers
Partner with suppliers around the world to ensure our clients are receiving the best rates, perks, and service in the market
Source ideas for content to submit to our content team
Develop new relationships with luxury brands and experiences
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 18 months of Retail, Sales or Customer Service experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact [email protected] All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
At Capital One, we're on a mission to change banking for good.
You might think of us as a credit card provider. But we're a financial services company with technology at the heart of our business.
We look at credit the way tech companies look at everything – thinking of better, smarter and easier ways to do things that will really change the way people live.
We're driven by making finance simpler and more human for our customers, which makes Capital One an exciting place to work.
Life at Capital One might not be what you’d expect.
From day one, you’ll see our relaxed and supportive culture. We have a hybrid working set up, casual dress code and two impressive open-plan offices. You’ll also benefit from private healthcare, an onsite gym in Nottingham, a rooftop running track in London and a flexible investment scheme. And we’ll invest in your learning and development, so you can achieve your career goals.
If you want to grow your career, join us today.
Workplace Initiatives
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Programme for parents returning to work after Parental Leave? |
No, however our Parents’ Network offer support to parent returners. |
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Leadership development programmes? |
Yes - we offer a range of formal leadership development programmes, regular development sessions for all People Leaders and specific leader training such as Mental Health Awareness/Executive Race Education. |
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Mentoring programmes? |
Yes - A number of mentoring programmes exist across our business including reciprocal mentoring designed to connect people with diverse experiences. |
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Coaching programmes? |
Yes, in some areas of the business - nothing organisation wide, although accessing a coach is encouraged. |
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Employee-led diversity networks? |
Yes we have 7 Business Resource Groups: EmpowHer (Women’s Network) All of our BRG’s are open to allies. |
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Internal women’s networking groups? |
Yes - EmpowHer and Women In Tech |
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Open to discussing flexible work arrangements at interview stage? |
Yes |
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No. of weeks paid maternity leave at full salary: |
20 weeks full pay, plus 19 weeks SMP (Statutory Maternity Pay) |
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Minimum weeks tenure required to be eligible for paid maternity leave: |
26 weeks by 15th week before EWC (expected week of childbirth) (for enhanced) |
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No. of weeks paid paternity leave at full salary: |
8 weeks |
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Minimum tenure required to be eligible for paid paternity leave: |
26 weeks by 15th week before EWC (expected week of childbirth) or the week in which official notification of being matched with a child for adoption. |
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Gender pay gap reporting information (insert year) (UK): 2021 |
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Average pay gap: |
18.4% |
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Median pay gap: |
20.4% |
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Average bonus gap: |
20% |
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Median bonus gap: |
16% |
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Signatory of the UK Women in Finance Charter? |
Yes |
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Targets to raise the number of women in leadership? |
Yes |
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Targets to raise the number of BAME individuals in leadership? |
Yes |
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Listed in the Bloomberg Diversity & Inclusion Index? |
No |
| Returner Programme | No |
Testimonials
“One of the things I value about working at Capital One, is the opportunity to go above and beyond the role to really support diversity, inclusion and belonging across the business. It’s not just supported, it’s encouraged.”
“I love being able to dedicate time to supporting others through our diversity, inclusion and belonging initiatives. It’s great to be able to give something back on top of my day job!”