People & Places Control Manager

Here in the People & Places (P&P) Control Office, there is an exciting opportunity to be part of a new team passionate about the P&P Control optimisation and automation Journey. This is a prominent role within a team of subject matter experts providing insightful analysis and evaluation of the P&P control environment and safeguarding the business. The role provides a real opportunity to identify inefficiencies and drive automation for an optimised control environment.

In this role you’ll work with the control specialist leadership to support the delivery of this next phase of transformation for LBG.

We are looking for an individual who Innovates to go faster and takes ownership of challenging existing processes, being an early adopter of change and views technology advancements as opportunities to achieve better. Someone who encourages others by establishing rapport and gaining dedication through strong personal identity and embraces diverse thinking and views. A person who demonstrates a growth learning attitude and is open to new experiences to intentionally grow their individual and team skills.

Accountabilities

• Work with the Senior Manager on the P&P control automation journey. Identify existing opportunities for control automation, identify control gaps and use control by design where applicable to drive automation.
• Work collaboratively with our platform teams to design, build, cost and deliver on the automation journey.
• Cascade P&Ps automation review schedule and agreed methodology to appropriate customers. Support with the running of initial deep dives into identifying control automation within P&P.
• Liaise with a network of business partners to champion and progress control automation deep dives.
• Work with risk and control owner teams to help deliver against aligned customer, business and strategic outcomes.
• Analyse and assess control environment efficiency using a wide range of sources and identify potential impacts on the business.
• Support the development and implementation of the control strategy to supervise and test the design and operating effectiveness of the control environment across end-to-end business processes.
• Lead a limited level of control testing and transactional work, supervising a small group performing control management tasks.
• Supports the ongoing development of control tooling solutions to enable the optimisation of the control environment.
• Support timely reporting on the effectiveness and performance of controls and compliance through maintaining effective data quality (KCIs), completeness and accuracy of testing and monitoring activities.
• Assist in the management of actions on operational risk events and breaches following Risk & Control Self-Assessment (RCSA). Identify issues and suggest and implement improvements to control environment with guidance from senior colleagues.
• Support with monitoring progression, via a dashboard reportable into P&P Risk Committee.

What We Need From You

Control Practitioner - Experience in control by design, implementing and monitoring control strategies and a strong ability to execute testing of control design and operating effectiveness of the control environment.

Data & Analytics – Ability to interpret different sources of data and complex information to effectively problem solve and able to develop appropriate analytical processes for control performance reporting to make relevant conclusions and recommendations across the control environment.

Clear Reporting – Expertise in crafting effective reporting on the performance and progression of automation, compliance and optimisation across the P&P control environment.

Great Influencing – Being able to support the Senior Manager and act as a control management business partner, using effective communication to foster partnerships and work collaboratively with others to deliver shared objectives.

Control Automation & Optimisation – Experience with end-to-end mapping of processes and Finding opportunities to automate and optimise control landscapes, agreement and delivery of embedding control by design.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our colleagues to feel that they belong and can be their best, regardless of background, identity or culture. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Do you want to do outstanding work, that’s exciting and makes a difference to millions of people. Join our journey!

We're driven by a clear purpose; helping Britain prosper. Our colleagues are passionate about making a difference to customers, businesses and communities.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where everyone is able to make a real difference!

If you're excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.