Associate - Compliance Monitoring - 9 month FTC

Compliance Analyst – 9 Month Fixed Term Contract

Department – Compliance Monitoring

Salary - £47,000 to £60,000 per annum (Salary offered will be based on skills and experience)

About the PSR

Every time anyone uses a cash machine, transfers money, uses contactless, or gets paid, they use a payment system. Payment systems are always evolving and the PSR is here to make sure they work well for everyone. Follow this link to find out more About The PSR

The PSR is an independent economic regulator led by interim Managing Director, David Geale. Operationally the PSR is an independent subsidiary of the Financial Conduct Authority (FCA), however in March 2025 the Prime Minister announced that the PSR would be consolidated mainly into the FCA, a pragmatic next step in simplifying regulation of payments. This transition will likely take some time and will follow consultation and the Government has been clear that payment systems must continue to be effectively regulated. For the time being therefore the PSR continues to focus on delivering its important and impactful programme of work.

 Supervision, Compliance Monitoring Department

The PSR is covering larger and more complex areas of work than ever before. Through active monitoring, supervision and enforcement, we will make sure people and businesses can continue to have confidence in the payment systems they use every single day.

The Supervision and Compliance Monitoring (SCM) Division is responsible for ensuring that the PSR’s regulatory requirements are complied with and improving outcomes for everyone that uses payments systems by understanding and challenging poor practice within firms. The SCM Division was established in June 2023 and carries out three main functions:

• Supervision: develops relationships with those we regulate to understand how they take decisions, manage risk and deliver the right outcomes for users of payments systems

• Compliance Monitoring: focuses on ensuring compliance with the PSR's directions, requirements and regulations through the gathering of evidence, fieldwork and data analysis. We use this knowledge to ensure that any non-compliance is quickly resolved and to decide if formal regulatory intervention is more appropriate

• Enforcement: investigates potential breaches of our directions, requirements and regulations, with the power to impose fines and publish details of identified breaches

What will you be doing?

We are recruiting for a Compliance Analyst to work in our Compliance Monitoring team within the PSR’s new Supervision and Compliance Monitoring (SCM) Division. You will work alongside colleagues to establish and maintain the PSR’s compliance framework, monitoring how both payment system operators and participants in payment systems comply with our regulations and directions, including making decisions on how to improve poor compliance where identified.

Key Responsibilities include:

• Support the Lead Associate in developing and implementing a monitoring strategy for organisations regulated by the PSR

• Own the communications and interactions with firms where poor performance is identified

• Ensure that we maintain high standards of accountability and transparency

What will you get from this role?

You will be working in an area that is high profile in the PSR which means the work that you do can affect everybody in the UK that has a bank account.

This will include working to ensure that people can receive help and refunds if they fall for a scam- ensuring financial security for these people.

You will also have the opportunity to work with teams across the PSR. The experience that you will gain in this role is useful, as it is similar but slightly different to roles within the FCA. This means that even though it is a fixed term contract, it can potentially open doors to future opportunities across the FCA/PSR.

Which skills are required?

We are Disability Confident; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

 Minimum

• Proven experience of working in supervision (at a regulator) or investigations, compliance/audit department, ideally within the financial services sector

• Proven experience in effective stakeholder management, demonstrating the capability to build and develop strong relationships colleagues and firms

Essential

• Support and move forward investigations or projects involving large volumes of information

• Ability to act confidently within the legal framework under which key decisions are made and to understand and manage legal and other risks

• The ability to deliver work effectively through periods of change; dealing with ambiguity and managing multiple priorities effectively

• Proven experience of decision-making and the ability to take ownership of work. This includes the need to balance analytical rigour and pragmatism, while exercising excellent judgement

• Communicate clearly, with experience of making oral and written presentations

• Excellent Excel skills

• Experience of managing your own workload, with the aim to grow and support more senior stakeholders

• Proven experience of analysing large amounts of information and producing summaries which make conclusions and draw out key findings

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

The PSR is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from men women, minority ethnic, disabled, and neurodivergent candidates for our Associate role.

Benefits of working at the PSR

• 25 days holiday per year plus bank holidays

• Hybrid working (work from home up to 50% of your time)

• Private healthcare with Bupa 

• A non-contributory Pension of at least 8%

• Life assurance

• Income protection

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours and job shares.  We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the PSR - Working at the PSR

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

This role is graded Associate – Regulatory

• Advert Closing Date:  Tuesday 20th May - Midnight

• CV Review/Shortlist: Thursday 22nd May

• Competency Based Interview: W/C 2nd June

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

Got a question?

If you are interested in learning more about the role, please contact Cameron Nunn on [email protected]

Applications must be submitted through our online portal. Applications sent via email will not be accepted.

The PSR are proud signatories of the Women in Finance Charter, we hold the Level 2 Carer Confident accreditation from Carers UK and we signed the Social Mobility Pledge in June 2020.