End Date
Tuesday 01 July 2025Salary Range
£43,803 - £48,670We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job ShareJob Description Summary
.Job Description
Job Title: Technical Manager - Economic Crime Prevention Operations
Location: Birmingham or Glasgow
Salary: £43,803 - £48,670
Hours: Full time
Working Pattern: Hybrid, 40% (or two days) in office a week.
About us…
Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too…
About this opportunity
Did you know that in 2024 we processed over 4.4 billion payments, with a value of £14 trillion for the Group’s customers? The strategic and day-to-day impact of our Payments teams is critical, not just to our customers but the whole of the UK economy.
The Payments Operations team have circa 750 colleagues. Our functional teams cover Payments, Sanctions Investigations and Reconciliations. Our colleagues play a significant role in providing expertise supporting customers across various payments schemes whilst continuing to keep the bank and our customers safe from the impacts of financial crime.
Our key purpose in Payments Operations is “We help Britain Prosper by delivering and improving the Payments & Economic Crime Prevention processes that serve our customers, our bank and our economy”
What you’ll do
Provide specialist information, guidance, advice, direction and interpretation of Group Economic Crime Prevention Policy to colleagues on business area related matters, resolving customer queries including making compliant decision on the complex matters
Contribute to the design, development and specification of new or redesigned processes, systems, information, documentation and supporting materials producing reports summarising findings and recommending and implementing changes
Where required, lead, motivate and develop team members so that their individual and collective performance is of the required standard and meets the current and future needs of the business
Engage and influence a diverse group of partners at all levels to ensure excellent outcomes on a range of matters
Pro-active management and ownership of Operational Risks and Issues, through mitigating action plans and control effectiveness in line with risk appetite. Ensure all adverse trends are fully investigated and action taken to minimise the risk of re-occurrence
Act as a Subject Matter Expert and point of referral for escalation with deep technical knowledge of processes and technology
Critical thinking – be an active learner and prepared to question ideas and assumptions in order to identify, analyse and tackle problems to be future fit
What you'll need:
Professional Qualification: ACAM’s/ICA qualified (must be obtained within 12 months of start date if not already held)
Experience leading change and improvements to processes and procedures compliantly and adhering to regulatory requirements
You're adaptable, self-motivated, a good communicator, forward thinking, innovative, collaborative, creative and able to prioritise own workload
Ability to make sound judgments whilst working under pressure
Financial services background
It would be great if you also had
Economic Crime Sanctions Background
Knowledge and experience of Lean principles
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in/all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%.
An annual bonus award, subject to Group performance.
Share schemes including free shares.
Benefits you can adapt to your lifestyle, such as discounted shopping.
28 days’ holiday, with bank holidays on top.
A range of wellbeing initiatives and generous parental leave policies.
Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
We're changing financial services, and we want you to join us.
We're the UK's largest financial services group, with our 25 million customers and a history stretching back more than 300 years.
We pride ourselves on creating a great environment for colleagues to work in, one which is inclusive and driven by our values. This is critical to our business success as we know that colleagues who can show up to work as themselves are those that bring their best.
We're an inclusive and open organisation with a scale that creates a vast range of roles and opportunities. We offer a plenty of options for continual personal growth and you'll be part of a culture which embraces diversity of talent, creativity, skills and thinking among our teams.
Workplace Initiatives
Opportunities for people returning from a career break |
Yes our Returner opportunities offer a career path to candidates with a 18 month year break in their career’ with ‘Yes, our Returner opportunities are aimed at candidates who have had a 18 month or more career break |
Leadership development programmes? |
Yes |
Mentoring programmes? |
Yes |
Coaching programmes? |
Yes |
Employee-led diversity networks? |
Yes |
Internal women’s networking groups? |
Yes |
Open to discussing flexible work arrangements at interview stage? |
Yes |
No. of weeks paid maternity leave at full salary: |
20 weeks based on full pay + 19 weeks at the current statutory maternity pay rate |
Minimum weeks tenure required to be eligible for paid maternity leave: |
No qualifying service period |
No. of weeks paid paternity leave at full salary: |
6 weeks |
Minimum tenure required to be eligible for paid paternity leave: |
No qualifying service period |
Gender pay gap reporting information (insert year) (UK): 2022 |
|
Average pay gap: |
30.5% |
Median pay gap: |
33.6% |
Average bonus gap: |
62.5% |
Median bonus gap: |
69.5% |
Signatory of the UK Women in Finance Charter? |
Yes |
Targets to raise the number of women in leadership? |
Yes |
Targets to raise the number of BAME individuals in leadership? |
Yes |
Listed in the Bloomberg Diversity & Inclusion Index? |
Yes |
Flexible Working Policy
We take pride in being a leader in flexibility and offer a wide array of flexible working options for different circumstances. How you work and the options available will depend on the role you're in, but we aim to offer the flexibility needed by everyone.
For many of our office-based roles, we work in hybrid ways, which involves spending at least two days per week or 40% of their time at one of our office sites. Dependent on your role, other flexible options may be available, such as part-time or compressed hours, complete home-working or job share. ‘Find out how flexible working can work for you’.
Flexible Working Policy
We take pride in being a leader in flexibility and offer a wide array of flexible working options for different circumstances. How you work and the options available will depend on the role you're in, but we aim to offer the flexibility needed by everyone.
For many of our office-based roles, we work in hybrid ways, which involves spending at least two days per week or 40% of their time at one of our office sites. Dependent on your role, other flexible options may be available, such as part-time or compressed hours, complete home-working or job share. ‘Find out how flexible working can work for you’.
Returner opportunities
Returning to work after time away can be challenging. That’s why we offer Returner opportunities that are designed to assist people returning to work after a career break of 18 months or more and our roles are permanent from the day one. Whether you’ve been away from work due to parenthood, illness, or even travel, we’re looking forward to hearing from you as we continue to grow!
What can you expect?
Coming back into the world of work after a career break can be really daunting – and we therefore know how important flexibility is. We’re very aware that ‘normal’ office hours aren’t always doable, so will happily have the discussion about different working patterns with you.
These roles have been created with your career break in mind, making sure we are there to support you in your transition back to work. You will be brought in on a permanent contract and given meaningful work from day one. Plus, you’ll be paired with a buddy or mentor from your team to help guide you along the way. You’ll also benefit from being part of the wider Returners Community and have the chance to create a personal development plan that works for you.
Who are we looking for?
While banking or professional services experience is desirable, especially for some roles, we care more about the transferable skills you can bring to our business.
Testimonials
I had a good network of colleagues already working for Lloyds Banking Group, who were all very passionate about their roles - so it felt the right choice for me and gave me the courage to apply for a Business Analyst role through the Returners. It was a seamless recruitment experience and I was offered a role in the work I wanted to do.
Olufunke Oladinni, Business Analyst
I love being a Project Manager, and I can’t recommend the Lloyds Banking Group Returners enough. It’ll springboard your career, giving you the best opportunity to relaunch yourself and maximise your full potential.
Justin Pierce, Project Manager