Job Description
Contract: 9 Month Fixed Term
Hiring Manager: Anita Geraghty
Recruitment Business Partner: Georgina Dunne
Address: St. Stephens Green, Dublin 2
Working Modle: Hybrid
About the Role:
Royal London Ireland is seeking applications for an Underwriting Administrator to join our team in Dublin for a 9 month Fixed Term contract.
Reporting to the Team Leader, you will play a key role in providing excellent, efficient and professional service to our brokers. The team is responsible for ensuring all medical underwriting requirements are issued in an accurate and timely manner.
Key responsibilities
The Underwriting Administrator role is to provide administrative support to our underwriting team by issuing all underwriting requirements to GPs, clients and third-party providers. The Underwriting Administrator ensures all email and outgoing correspondence is issued in a timely and accurate manner.
- Experience in an administration role
- Capable of resolving general broker or GP queries in relation to our underwriting requirements
- Completion of Computer-based training (CBT’s) in line with group policies
- Experience and knowledge of Microsoft Word and Excel
About you
- High level of accuracy with regard to documentation produced and information given to brokers and GP’s
- Courteous, professional telephone manner, offering a high level of customer service both to internal and external customers
- Commitment to driving improvement in the business, how we provide service and how we run our internal processes.
- Clear and effective communication with approachable and helpful demeanour.
- Proactive and capable of independence in seeking daily workload and ensuring work is to the highest standard.
- Multi-tasking through a number of different tasks as they arise.
- Understand the importance teamwork plays in achieving a common goal for our brokers and the business.
What we offer
- Competitive employee benefits such as market leading Pension scheme (including Life Insurance); performance related bonus; health insurance allowance
- Our culture comes from within, it comes from our people; our People Promise is our commitment to provide the best experience for our people. It reflects our brand, our strengths and how we work together to create a positive culture
- On Glassdoor, Royal London Group is consistently ranked as among the best places to work
- Based in our St Stephen’s Green office (Dublin 2) with benefit from our hybrid work arrangements with 50:50 mix of office and home working.
Controlled Functions - some of our roles are ‘controlled functions’ as defined by the Central Bank Reform Act 2010 Central Bank Reform Act 2010 (Sections 20 & 22) Regulations 2011. If a vacancy is for a controlled function (CF), it will state this in the job title above. For CF roles, appointment will be conditional on Royal London Ireland being fully satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank of Ireland.
We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Royal London is a purpose-driven mutual. Our Purpose, ‘Protecting today, investing in tomorrow. Together we are mutually responsible’, defines the impact we want to have. It shapes what we do on behalf of our members and customers, financial advisers, our colleagues and the communities in which we operate. Our People Promise is our collective commitment that our workplace will be inclusive, responsible, enjoyable and fulfilling where all colleagues can thrive and experience a sense of belonging. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
Our inclusive values and people promise are core to who we are and how we work. It’s good for our people, and good for our customers too, because with an inclusive workplace and a diverse workforce we will reflect our members, customers and communities to deliver the best outcomes.
We celebrate and value different backgrounds and cultures across our organisation. Our diverse people and perspectives give us a range of skills which are recognised and respected– whatever their background.
Workplace Initiatives
Program for parents returning to work after Parental Leave? |
No |
Leadership development programmes? |
Yes |
Mentoring programmes? |
Yes |
Coaching programmes? |
Yes |
Employee-led diversity networks? |
Yes |
Internal women’s networking groups? |
Yes |
Open to discussing flexible work arrangements at interview stage? |
Yes |
No. of weeks paid maternity leave at full salary: |
26 weeks (followed by 13 weeks half pay) |
Minimum weeks tenure required to be eligible for paid maternity leave: |
Open to all regardless of length of service |
No. of weeks paid paternity leave at full salary: |
4 weeks |
Minimum tenure required to be eligible for paid paternity leave: |
Open to all regardless of length of service |
Gender pay gap reporting information 2022: |
|
Mean pay gap: |
35.3% |
Median pay gap: |
33.9% |
Mean bonus gap: |
70.4% |
Median bonus gap: |
48.5% |
Signatory of the UK Women in Finance Charter? |
Yes |
Targets to raise the number of women in leadership? |
Yes |
Targets to raise the number of BAME individuals in leadership? |
No |
Listed in the Bloomberg Diversity & Inclusion Index? |
No |
Graduate Programmes
We have a number of graduate programmes designed to deliver technical experts and future leaders.
Royal London Career Confidence programme
Our hybrid programme focuses on equipping you to feel empowered in your career and supported to explore new opportunities as they arise.
Apprenticeships
We offer a wide range of Apprenticeships that are targeted at both new joiners and existing colleagues.
Inclusion
We promote an inclusive culture at Royal London and have a range of inclusion networks for our colleagues to get involved with.
Our Women's Network is a community that celebrates and supports its members, helps everyone to learn more and inspires all of us to aim higher. Confidence and development are strong themes here and our events focus on three key areas of team working, finance, and wellbeing. There are two sub-groups to the Women’s Network – Women in Technology and our Periods and Menopause Group – focused on actions such as supporting over 20 new Periods and Menopause champions and launching guidance and training for leaders.