Santander UK
Redhill, UK
SCUK Customer Service Advisor Country: United Kingdom Santander Consumer Finance (SCUK) are looking for passionate Customer Service Advisors to join our busy Contact Centre team in Redhill, Surrey. This is a hybrid position, where you will be required to attend the office full time for the first 6 months (fully remote workers will not be considered). In this rewarding role you will be absolutely customer obsessed, and a strong team player with a collaborative approach to ensure the customer is always at the heart of everything you do. You will be driven to identify opportunities to improve the service we offer and be able to make decisions with a true desire to ensure an exceptional customer experience every time. Day-to-day, you’ll: Answer a high volume of calls and interacting with customers over live chat and email Deal with our customers day-to-day needs, complex queries and aim to provide resolution on that first call Investigate customer queries,...