97 customer service consultant jobs found

  Job Title: Customer Service Consultant - Case Management Contract Type: Permanent Location: Edinburgh Working style: Hybrid 50% home/office based Start date: March 10th 2025 Working hours   Monday- Friday 37.5 hours per week covering from 8am-6pm No weekend or evening work Fantastic industry leading benefits: Private Healthcare, Market leading pension,Training & Development opportunities.   Salary & Benefits:  We offer a base salary of up to £25,000 dependant on your experience. Additional to this we offer great benefits which include: 28 days holiday + bank holidays (with the option to buy and sell), annual bonus and salary reviews, discounts, a market leading pension package, with the opportunity to tailor benefits to suit your preferences.   We are seeking friendly and customer-orientated individuals to join our team of Customer Service Consultants. In this role...

Job Title: Customer Service Consultant  Contract Type: Permanent Location: Alderley Park - Great location easy access from Manchester Piccadilly,Alderley Edge or Wilmslow Train station - free shuttle bus from local stations Working style: Hybrid 50% home/office based Start date: March 10th 2025 Working hours   Monday- Friday 37.5 hours per week covering from 8am-6pm No weekend or evening work Fantastic industry leading benefits: Private Healthcare, Market leading pension,Training & Development opportunities.     Salary & Benefits:  We offer a base salary of up to £25,000 dependant on your experience. Additional to this we offer great benefits which include: 28 days holiday + bank holidays (with the option to buy and sell), annual bonus and salary reviews, discounts, a market leading pension package, with the opportunity to tailor benefits to suit your preferences.   We are...

Job Title: Customer Service Consultant  Contract Type: Permanent Location: Edinburgh Working style: Hybrid 50% home/office based Start date: March 24th 2025 Working hours   Monday- Friday 37.5 hours per week covering from 8am-6pm No weekend or evening work Fantastic industry leading benefits: Private Healthcare, Market leading pension,Training & Development opportunities.   Salary & Benefits:  We offer a base salary of up to £25,000 dependant on your experience. Additional to this we offer great benefits which include: 28 days holiday + bank holidays (with the option to buy and sell), annual bonus and salary reviews, discounts, a market leading pension package, with the opportunity to tailor benefits to suit your preferences.   We are seeking friendly and customer-orientated individuals to join our team of Customer Service Consultants. In this role you...

End Date Thursday 30 January 2025 Salary Range £25,517 - £26,860 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary see details below Job Description JOB TITLE: Customer Consultant - Cavendish Online SALARY :£28,044 - £32,472 LOCATION: Bristol HOURS: Full-time – 40 hours. (Monday -Thursday 9.45am-7pm and Friday 9.45am-6pm). WORKING PATTERN: Our work style is Hybrid, which involves spending at least two days, or 40% of your working week, in our Bristol Harbourside office. This will be agreed by your Line Manager. About this opportunity Do you enjoy building relationships with customers and colleagues? Supporting our Cavendish Online business, we’re currently looking for enthusiastic and driven Customer Consultants. You’ll engage our customers, briefly understand their needs and signpost or transfer to the right...

Job Title: Lead ADAM Engineer – Senior Functional Consultant Contract Type: Permanent Location: Alderley Park Working style: Hybrid 50% home/office based Closing date: 3rd February 2025 The Senior Functional Consultant for Dynamics 365 Customer Engagement (CE) will lead the analysis, design, and implementation of Microsoft Dynamics 365 CE solutions. The consultant will be responsible for understanding client business processes, mapping them to Dynamics 365 CE modules (such as Sales, Customer Service, Marketing,), and driving successful project outcomes. As a senior team member, you will join an enduring product squad and collaborate closely with stakeholders to ensure solution quality, functionality, and business alignment.   About the role Key Responsibilities:   Client Engagement and Business Analysis: Work closely with stakeholders to understand business requirements, challenges, and objectives....

End Date Friday 24 January 2025 Salary Range £57,546 - £63,940 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description Job title:  Platform Onboarding Manager Location:  Edinburgh, Bristol, Leeds or London Salary:  £57,546 - £63,940 Hours:  Full time Working Pattern:  Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our above offices. About this opportunity: With over five million customers, and having celebrated our 200th anniversary in 2015, Scottish Widows (SW)is one of the UK’s most trusted Life, Pensions and Investments providers. We want to ensure this success continues and grows, and in Insurance and Wealth we contribute to this success by providing critical services to our customers and supporting them with their insurance needs, whilst ensuring the...

Business Development Consultant Country: United Kingdom Join our community. At Santander, we’ve built effective, and loyal relationships with our mortgage intermediary firms. We’ve done this by providing a best-in-class service. And this is where you’ll come in. You’ll enhance our relationships by supporting our registered IFAs and brokers. You’ll provide them with guidance and support, educating intermediaries about our mortgage proposition, mortgage products and risk policy. The difference you’ll make:                                                                             Developing Santander’s intermediary relationship by supporting our IFA and brokers in conjunction with our TBDM/ BDM teams Educating intermediaries about our mortgage proposition Educating intermediaries on our risk policy, application submission, packaging requirements and communicating underwriting decisions Managing and delivering a high level of both call & chat...

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. About Capco Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients...

Job Title:  Data Management Consultant Contract Type:  Permanent Location:  Edinburgh/Glasgow/Alderley Park Working Style:  Hybrid (50% home/office based) Closing Date:  31/01/2025   Why Join Us? At Royal London, we believe in empowering our employees to achieve their best. As a Data Management Consultant, you'll play a crucial role in supporting our data management initiatives and ensuring data excellence across our organization. You'll have the opportunity to work closely with the Data Management Lead, collaborate with a dynamic team, and make a real impact on our business and customers. Join us and be part of a company that values inclusivity, collaboration, and innovation.   Purpose of the Role: The Data Management Consultant will support the Data Management Lead in enhancing the effectiveness of how data is used across Royal London. Your work will directly contribute to our overall purpose of helping people protect and grow their...

Please note, this site is only for external candidate applications. If you currently work for Lloyds Banking Group please apply via the internal career site. Please note:  In order to complete an apprenticeship there needs to be a significant learning need.  You need to consider your previous qualifications or significant relevant work experience which may mean you cannot proceed with this application. End Date Sunday 16 February 2025 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary JOB TITLE: People Professional Apprentice SALARY: £25,000 starting salary, plus fantastic benefits. LOCATION(S): Edinburgh HOURS: Full-time START: Early to mid-September 2025 WORKING PATTERN: We will want you to be working in the office most of the time as you settle into your role with a view to moving to hybrid working where you will be in your hub office for a minimum...

Location(s): Minster Building, 21 Mincing Lane, 2nd Floor, London, EC3R 7AG, GB Line Of Business: RMS(RMS) Job Category: Students & Early Careers Experience Level: Early Career At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. To succeed as a Customer Success intern , you should: Be motivated by helping others succeed. Enjoy...

  Company: Royal London Group  Job Title: Senior Digital Optimisation Consultant.  Contract Type: Fixed Term: 12 month.  Location: Alderley Park/ Edinburgh/ London  Working style: Hybrid 50% home/office based    We are looking for a Senior Digital Optimisation Consultant to join the Experimentation and optimisation team. You will collaborate with the Brand & Marketing Teams to determine and define the issues in the user journey that affect performance. Create hypothesis and concepts to address areas of friction in the user journey and execute AB and Multi-variant test to test your hypothesis.   This is a highly analytical and insight led role, needing to translate and link digital user behaviour KPIs in the end-to-end Customer experience. Embedding learning and best practice across the Marketing and Data teams and collaborating to define journey and page changes for copy and visual design, as well as inputting into proposition strategies, UX approach and the...

Job Title: D365 Technical Specialist Contract Type:  Permanent Location:  Alderley Park Working style: Hybrid 50% home/office based Closing date: 9th December 2024   A Technical Specialist will provide deep technical expertise in one or more technologies.   About the role   Provides deep technical consultancy within their area of expertise. Delivers complex technical solutions which support the business requirements. Assists others in resolving complex technical problems and investigating the root cause of problems and recommends solutions. Will provide technical feedback and impact assessments to internal teams and other departments involved in setting up technical standards and/or documentation. Participates in the development and review of standards, documentation and methods of working in the relevant area of...

Pension Insurance Corporation (“PIC”) provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. PIC is recruiting for an Investment Analyst ; the role sits within our Capital Insight & Actuarial team and requires the ability to collaborate with the Investments and Risk teams to secure their buy-in and implement improvements to systems, processes, and technology, as appropriate. As Investment Analyst, you will apply your knowledge and insights concerning the analysis, management and treatment of Matching Adjustment assets in an MA portfolio and how this impacts our policyholders. Specific accountabilities assigned to the role of Investment Analyst within Capital Insight & Actuarial: Conducts thorough assessment of the Matching Adjustment eligibility of assets and articulates and...

Job Description Summary Job Description Senior Communications Consultant 12 Month Fixed Term Contract / Secondment Opportunity Location:  Edinburgh, Witham and Peterborough (typically 2 days in the office per week, 3 from home) Salary: A competitive salary from £35,120 - £52,680 depending on the experience you can bring Closing date: Thursday 30th January 2025 We’re a company of ambitious, collaborative, problem-solvers who get things done. We strive to make sure everyone that works for us feel seen, heard, and valued – so we’re looking for like-minded people to join us.    We help people live their best lives . We help them with the big stuff, for the moments that matter: Pensions, Savings, Investments. At Aegon, we strive in creating a diverse organisation that plays a meaningful role in driving greater equity, inclusion and belonging. We’re looking for a talented Senior Communications Consultant to join our Marketing Retail Communications team...

End Date Friday 17 January 2025 Salary Range £68,202 - £75,780 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Security Consultant SALARY: £68,202 - £75,780 LOCATION(S): Edinburgh, Leeds, Halifax, Manchester or Bristol HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our office location. About this opportunity Our Security Consultancy and Design team are continuing their search for Cyber Security Consultants who have a broad knowledge of Cyber Security domains and controls working across a wide range of computing platforms. Join our Chief Security Office here at Lloyds Banking Group as we build the bank of the future. Are you someone who wants to be in the heart of Cyber Security delivering...

End Date Sunday 02 February 2025 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description As the Architecture Director, reporting directly to the Chief Technology Officer, you will be a key member of the CTO Leadership Team. You will work alongside fellow Architecture Directors who oversee Enterprise Functions, Consumer & Digital, IP&I, and Commercial, as well as Heads of Architecture for Cloud, Infrastructure & Engineering, and Technology Resilience & Risk. Your role will be vital in driving simplification, transformation, modernization, innovation, and technology, which are central to our strategic priorities. In this role, you will play a critical part in defining and leading change across all Data and AI functions within the business. You will collaborate with the Group COO, CDAO, and CIO Enabling to drive growth and transformation. Your...

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. About Capco Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients...

Salary - Between £43,680 - £60,000 annual bonus & benefits Location - Edinburgh, Glasgow or Newcastle - Permanent Office Attendance - Our roles are hybrid; however, you should be able to travel to our Edinburgh office 2 days per week for this position. Closing Date - Applications close 7th February at 5pm A bank with a little more heart We’re looking for a Technology Controls Assurance Manager to join our Technology Business Services Controls team at Tesco Bank, part of Barclays Bank Plc. Our team is transforming and maturing the Technology Risk and Control framework within Tesco Bank. The purpose of Technology Controls is to provide Controls and Risk Management leadership enabling colleagues to make the right decision. You’ll provide oversight of the Technology Controls Library, supporting our key stakeholders by providing expert guidance based on analytical outcomes and insight surrounding the operation of the control environment, ultimately supporting the...

24819110 Product Compliance Officer – Vice President Excited to grow your career? Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Independent Compliance Risk Management Markets. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview Support the Global Rates and Markets Treasury Independent Compliance Risk Management (ICRM) team responsible for assisting with internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM Product and...