29 customer service jobs found in Belfast

End Date Thursday 10 July 2025 Salary Range £25,000 - £25,200 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Join our fantastic Customer Service team… Job Description Customer Support Advisor   Location: Belfast WORKING PATTERN:  Full-time START DATE: 11/08/25 Salary: £25,000 increasing to £25,750 after 6 months in role We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £30,750 for our highest skill level SHIFT PATTERN:  Flexible Mixed pattern: Start times between  7am and 1pm  and end times between  3pm and 9pm Maximum of  5 out of 7 days  (based on a Monday-Sunday week) Maximum of 25% weekend days   over a 4 week period Do your best work. Live your best life – and help others do the same....

Reference Data Services Analyst Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Reference Data Services Analyst is a junior professional role. This is not a hands on tech data role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems...

Are you looking for a career move that will put you at the heart of a global financial institution? By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Legal Operations Officer sits in the Outside Counsel Management Operations Team within Citi’s Global Legal Solutions (GLS) organization and will be based in Belfast. Primarily, this role will focus on Legal Operations including accounts payable and managing multi-party (e.g., outside counsel, alternative legal service providers) compliance with external legal policies and procedures, including Citi’s Outside Terms of Engagement and electronic billing guidelines. This role will give you the opportunity to grow within the Legal Operations department of Citi, focused on law firm and external vendor management and accounts payable of a global...

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. The IT Project Senior Technology Lead for Citi's transaction Testing platform is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order...

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 4000 people from over 68 different nationalities across our four Belfast offices. We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting...

Overview Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. What We do / The Team Markets Data, Business Risks & Controls Technology develops and enhances an extensive portfolio of applications helping the business managing the operational risk in the company and establish appropriate controls in trading. We support traders, salespeople, risk managers, financial controllers and operations staff located all over...

Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Role Overview: The Compliance Strategic Initiatives Senior Lead is responsible for communicating and executing the Compliance mission on behalf of Independent Compliance Risk Management (ICRM). A recognized expert who leads innovation and shapes business or technical strategies with deep subject matter expertise. Makes key decisions that significantly impact business functions and technical direction, contributing to broader organizational initiatives. In addition, engages with the ICRM product and function coverage teams to develop and apply compliance risk management program solutions that meet business and customer needs. What you'll do: Executing the...

Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Role Overview: The Compliance Strategic Initiatives Senior Analyst is responsible for coordinating and supporting strategic initiatives that advance the Compliance mission on behalf of Independent Compliance Risk Management (ICRM). An experienced professional responsible for improving processes and workflows within a defined area. Requires ability to regularly assess and resolve moderately complex problems by balancing competing priorities, leveraging available data, and applying sound professional judgment. In addition, engages with the ICRM product and function coverage teams to deliver compliance risk management program solutions that meet business and customer...

Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Rec & Proofing Senior BA is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business and requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise with Developed communication and diplomacy skills and are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. The successful candidates will have...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Risk and Controls Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Markets Operations Belfast Overview: Our Operations groups are core to the success of the Markets business.  We support a wide range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with external clients, playing a key role in the overall client experience. A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s...

Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Role Overview: The Project Management Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex...

C++ Developer (AVP) Belfast Overview Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. General within Team: Development of the Global Market Data platform to meet the requirements of the Global Equities business. Support for deployed market data systems in conjunction with Equities Production Support teams. Implementation and enhancement of new/altered systems. Working with a business group who are...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s Legal Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview An opportunity has arisen in the Belfast Markets Legal Contract Management team for an in-house counsel role to support key Sales and Trading businesses primarily the FX, LM, Rates and Corporate Solutions businesses. The overall objective of this role is to provide legal support, advice, and guidance to the business. This role requires a pragmatic, proactive professional with a thorough understanding of the business covered by the team and its products and services. This role also requires a thorough understanding of the contractual terms and legal implications of Citi’s documentation. Excellent...

Excited to grow your career? Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Internal Audit (IA) Chief Operating Office. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview Citi Internal Audit is a dynamic global function of approximately 2,500 professionals located across more than 60 countries, covering Citi's global businesses and services to clients and customers through its network in 90+ countries. Through a culture of continuous improvement, Citi IA is focused on maintaining its position as a best-in-class IA function and is committed to investing in people. The Global Scheduling Team (“GST”) reports into the IA Chief Operating Office; this office...

Regulatory Reporting Intermediate Analyst Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team Overview: The Regulatory Operations (Reg Ops) group is a centralized unit within Data & Regulatory Operations that is responsible for the oversight of day-to-day compliance for regulatory reporting including exception management and risk mitigation for the EMEA Region. The team is responsible for the review, action and oversight of daily regulatory reporting and exception management. The team provides a crucial level of governance to safeguard Citi and its clients for their reporting obligations.  Regulatory Operations work closely with Compliance, Business, Technology and Operations to interpret,...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s Legal Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Legal Support Lead Manager is a senior level, non-attorney role, responsible for accomplishing results through the management of a team. This role requires a pragmatic, proactive professional with thorough understanding of the Citi Legal Team. Management responsibility of a team, including management of people and planning. The overall objective of this role is to provide support to the Legal Team. What you’ll do Be responsible for the execution and delivery of legal support activities related to legal operations, including global legal invoice payment processing and service delivery related...

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. Senior, hands-on technical lead focused on building out the firm’s strategic reference data platforms used by the Institutional Clients Group of Citibank. The successful applicant will take ownership of key projects and components and will be responsible for all phases of the SDLC including analysis and design, development, testing and deployment. As a technical lead,...

Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Role Overview: Serves as a Compliance Risk Management Analyst for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet business and customer needs in a manner consistent with the Citi program framework. What you'll do: Supporting the design,...

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 4000 people from over 68 different nationalities across our four Belfast offices. We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting...

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices. We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.  You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. Team/Role Overview The FX Business Management team provide coordination and support for executing growth, efficiency and control strategies, and day-to-day activities in partnership with FX Sales and Trading Teams. This role requires working closely with the product to...