Santander UK
milton keynes, england, United Kingdom
Major Incident Management Lead Country: United Kingdom Interested in part-time, job-share or flexible working? We want to talk to you! Join our community. The Major Incident management lead is responsible for delivering the Major incident strategy, process, and operational delivery to an ITIL standard to ensure we maintain a professional Incident Management capability. The MIM lead will work as part of a team who is able to manage multiple processes and identify areas of improvements to ensure the MIM capability remains professional and efficient. You will report into the Head of Incident and Problem Management - this is a critical leadership role which is key to the ongoing stability and reliability of our IT operations with the opportunity to further progress your career with us here at Santander. The difference you’ll make: Leading a team of over 8 Major Incident professionals across the UK acting as the senior SME for Major Incident Management...