1 jobs found in kyiv

The Customer Service Analyst is an entry-level position responsible for assisting in customer related activities and documentation, providing resolutions in coordination with the Customer Service team. The overall objective is to deal with customer`s documentation, to perform moderately complex tasks, and provide ongoing customer service support. Responsibilities: Customers’ documentation acceptance, registration and further distribution internally Preparation of customer notifications and audit certificates based on requests Signature verification and authority check on customer documentation according to internal procedures Ensure preparation of the correct duplicates of account statements, payment orders and other documents timely based on customer request Preparation of information on different charges to be withdrawn from customers Distribution of customers’ documents by regular post and courier services Receiving and registering of customer instructions,...