1 jobs found in plymouth

Location: Plymouth Working style: Hybrid home/office based   We are currently looking for a Customer Support Specialist to join RL Equity Release on a secondment basis in Plymouth. You will be the first point of contact for customers who are looking for help to improve their financial wellbeing, and as such will be an ambassador for Royal London Equity Release Advisers, helping everyday people who may not be familiar with later life lending solutions feel comfortable and confident. The Customer Support Specialist is responsible for the end-to-end customer journey.  You will be the lead contact for customers throughout their journey with us, including on-going client relationship management.   About the role Complete Fact Finding calls with customers, documenting information with high levels of accuracy Utilise effective probing skills whilst fact finding and then conduct research based on customer requirements and needs Use excellent communication skills to ensure...