Job Description
Contract Type: Permanent
Location: Alderley Park (Wilmslow) or Glasgow
Working Style: Hybrid - 50% from home / 50% office based
Are you passionate about delivering strategic digital change and proving the value it creates?
We’re looking for a Digital Product Owner to join our Chief Digital Office, focused on delivering our digital strategy and establishing clear, measurable benefits across a major investment programme.
You’ll play a pivotal role in shaping, prioritising and delivering digital capabilities, ensuring that investment translates into tangible outcomes such as growth, reduced cost to serve and improved customer and adviser experiences.
More About the role:
Own Strategic Digital Delivery - Own the vision, roadmap and backlog for digital strategy initiatives, translating strategic priorities into clear, outcome-led product increments that deliver measurable value.
Lead Benefits & Value Realisation - Define and implement benefits frameworks, KPIs and success measures to track value delivery across digital initiatives, ensuring clear linkage between investment and outcomes.
Insight-Driven Performance - Use data and operational insight to measure performance, identify opportunities and drive continuous improvement and optimisation.
Collaborative Delivery - Work closely with engineering, architecture, data and business stakeholders to ensure solutions are technically robust, secure and aligned to strategic objectives.
Governance & Strategic Alignment - Ensure all delivery aligns with governance, risk, data protection and security standards, while providing high-quality artefacts to support investment and governance forums.
Stakeholder Engagement - Build strong relationships with senior stakeholders, clearly communicating progress, risks and value delivered in a way that supports decision-making.
What We’re Looking For:
- Proven experience as a Product Owner in digital or technology-led environments
- Experience defining and delivering measurable outcomes and benefits, not just outputs
- Strong understanding of modern digital architecture, APIs, integrations and cloud-based services
- Experience working within Agile/Lean delivery models
- High data literacy and ability to use insight to inform decisions and track performance
- Experience in regulated environments (financial services, insurance or pensions preferred)
- Experience working with analytics, reporting or benefits tracking framework
Personal Attributes:
- Analytical and structured, able to break down complex problems into actionable work
- Commercially aware, balancing value, cost and risk
- Technically credible, confident engaging with engineers and architects
- Collaborative and influential, building trust across disciplines
- Outcome-focused, prioritising measurable impact and value delivery
Why Join Us?
- Be at the forefront of delivering a major digital transformation strategy
- Shape how digital investment translates into real, measurable business value
- Work in a collaborative, innovative and forward-thinking environment
- Gain exposure to strategic decision-making and senior stakeholders
- Make a real impact on how digital drives customer, adviser and business outcome
If you feel you’d be a great fit for Royal London but don’t meet every requirement, we’d still love to hear from you. Research shows some candidates are less likely to apply unless they meet 100% of the criteria - if you meet most requirements and are keen to learn, we encourage you to apply!
About Royal London
We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.
Inclusion, diversity and belonging
We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.
We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Royal London is a purpose-driven mutual. Our Purpose, ‘Protecting today, investing in tomorrow. Together we are mutually responsible’, defines the impact we want to have. It shapes what we do on behalf of our members and customers, financial advisers, our colleagues and the communities in which we operate. Our People Promise is our collective commitment that our workplace will be inclusive, responsible, enjoyable and fulfilling where all colleagues can thrive and experience a sense of belonging. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
Our inclusive values and people promise are core to who we are and how we work. It’s good for our people, and good for our customers too, because with an inclusive workplace and a diverse workforce we will reflect our members, customers and communities to deliver the best outcomes.
We celebrate and value different backgrounds and cultures across our organisation. Our diverse people and perspectives give us a range of skills which are recognised and respected– whatever their background.
Workplace Initiatives
Program for parents returning to work after Parental Leave? |
No |
Leadership development programmes? |
Yes |
Mentoring programmes? |
Yes |
Coaching programmes? |
Yes |
Employee-led diversity networks? |
Yes |
Internal women’s networking groups? |
Yes |
Open to discussing flexible work arrangements at interview stage? |
Yes |
No. of weeks paid maternity leave at full salary: |
26 weeks (followed by 13 weeks half pay) |
Minimum weeks tenure required to be eligible for paid maternity leave: |
Open to all regardless of length of service |
No. of weeks paid paternity leave at full salary: |
4 weeks |
Minimum tenure required to be eligible for paid paternity leave: |
Open to all regardless of length of service |
Gender pay gap reporting information 2022: |
|
Mean pay gap: |
35.3% |
Median pay gap: |
33.9% |
Mean bonus gap: |
70.4% |
Median bonus gap: |
48.5% |
Signatory of the UK Women in Finance Charter? |
Yes |
Targets to raise the number of women in leadership? |
Yes |
Targets to raise the number of BAME individuals in leadership? |
No |
Listed in the Bloomberg Diversity & Inclusion Index? |
No |
Graduate Programmes
We have a number of graduate programmes designed to deliver technical experts and future leaders.
Royal London Career Confidence programme
Our hybrid programme focuses on equipping you to feel empowered in your career and supported to explore new opportunities as they arise.
Apprenticeships
We offer a wide range of Apprenticeships that are targeted at both new joiners and existing colleagues.
Inclusion
We promote an inclusive culture at Royal London and have a range of inclusion networks for our colleagues to get involved with.
Our Women's Network is a community that celebrates and supports its members, helps everyone to learn more and inspires all of us to aim higher. Confidence and development are strong themes here and our events focus on three key areas of team working, finance, and wellbeing. There are two sub-groups to the Women’s Network – Women in Technology and our Periods and Menopause Group – focused on actions such as supporting over 20 new Periods and Menopause champions and launching guidance and training for leaders.