Job Description
Contract type: Permanent
Location: Alderley Park
Working style: Hybrid 50% home/office based
Closing date: 24th July 2026
Job Summary
We are seeking a talented and experienced Senior Business Analyst to join our Technology & Shared Services Team within the Chief Operating Office (COO).
As a Senior Business Analyst, you will take ownership of delivering the full range of business analysis artefacts across the end-to-end change lifecycle.
This opportunity will allow you to play a critical role in driving business growth and success. With your in-depth understanding of the pensions industry and strong analytical skills, you will provide valuable insights and recommendations to support strategic decision-making.
This is an excellent opportunity for an outcome-focused individual with strong communication skills and a passion for improving how we operate and deliver change.
About the role
- Analysis of complex change initiatives
- Elicit, challenge and document requirements from stakeholders to identify and address business challenges across both waterfall and agile projects.
- Facilitate workshops with a wide range of stakeholders to understand current and future state processes, documenting process maps to reflect these.
- Work collaboratively within a team, contributing to one or more projects simultaneously.
- Collaborate with cross-functional teams to ensure proposed solutions meet business and stakeholder requirements.
- Support User Acceptance Testing (UAT) activities and outcomes.
About you
- Demonstrable experience working within the pensions industry.
- Proven experience as a Senior Business Analyst or in a similar business analysis role.
- Experience working on large-scale transformation programmes.
- Strong analytical and problem-solving skills.
- Experience applying a variety of business analysis techniques, tools and standards.
- Excellent interpersonal and stakeholder management skills, with the ability to build and maintain effective relationships.
- Ability to manage your own workload while supporting and collaborating with colleagues
About Royal London
We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.
Inclusion, diversity and belonging
We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.
We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Royal London is a purpose-driven mutual. Our Purpose, ‘Protecting today, investing in tomorrow. Together we are mutually responsible’, defines the impact we want to have. It shapes what we do on behalf of our members and customers, financial advisers, our colleagues and the communities in which we operate. Our People Promise is our collective commitment that our workplace will be inclusive, responsible, enjoyable and fulfilling where all colleagues can thrive and experience a sense of belonging. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
Our inclusive values and people promise are core to who we are and how we work. It’s good for our people, and good for our customers too, because with an inclusive workplace and a diverse workforce we will reflect our members, customers and communities to deliver the best outcomes.
We celebrate and value different backgrounds and cultures across our organisation. Our diverse people and perspectives give us a range of skills which are recognised and respected– whatever their background.
Workplace Initiatives
Program for parents returning to work after Parental Leave? |
No |
Leadership development programmes? |
Yes |
Mentoring programmes? |
Yes |
Coaching programmes? |
Yes |
Employee-led diversity networks? |
Yes |
Internal women’s networking groups? |
Yes |
Open to discussing flexible work arrangements at interview stage? |
Yes |
No. of weeks paid maternity leave at full salary: |
26 weeks (followed by 13 weeks half pay) |
Minimum weeks tenure required to be eligible for paid maternity leave: |
Open to all regardless of length of service |
No. of weeks paid paternity leave at full salary: |
4 weeks |
Minimum tenure required to be eligible for paid paternity leave: |
Open to all regardless of length of service |
Gender pay gap reporting information 2022: |
|
Mean pay gap: |
35.3% |
Median pay gap: |
33.9% |
Mean bonus gap: |
70.4% |
Median bonus gap: |
48.5% |
Signatory of the UK Women in Finance Charter? |
Yes |
Targets to raise the number of women in leadership? |
Yes |
Targets to raise the number of BAME individuals in leadership? |
No |
Listed in the Bloomberg Diversity & Inclusion Index? |
No |
Graduate Programmes
We have a number of graduate programmes designed to deliver technical experts and future leaders.
Royal London Career Confidence programme
Our hybrid programme focuses on equipping you to feel empowered in your career and supported to explore new opportunities as they arise.
Apprenticeships
We offer a wide range of Apprenticeships that are targeted at both new joiners and existing colleagues.
Inclusion
We promote an inclusive culture at Royal London and have a range of inclusion networks for our colleagues to get involved with.
Our Women's Network is a community that celebrates and supports its members, helps everyone to learn more and inspires all of us to aim higher. Confidence and development are strong themes here and our events focus on three key areas of team working, finance, and wellbeing. There are two sub-groups to the Women’s Network – Women in Technology and our Periods and Menopause Group – focused on actions such as supporting over 20 new Periods and Menopause champions and launching guidance and training for leaders.