Delivery Manager

Job Title: Delivery Manager 

Division: Digital Product 

Department: Digital Delivery 

• Salary: National (Edinburgh and Leeds) ranging from £74,900 to £90,000 and London from £82,300 to £100,000 per annum (salary offered will be based on skills and experience) 

• This role is graded as: Manager - Regulatory 

• Your external recruitment contact is Benjamin via [email protected].  

• Your internal recruitment contact is Lauren via [email protected] 

• Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted. 

About the FCA and team  

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.  

As part of the Data, Technology & Innovation (DTI) Division, we are leading the FCA in 

harnessing the power of data and advanced analytics to transform financial regulation. 

In Digital Product, a subdivision of DTI, we believe in doing things differently. We believe in collaboration, inclusivity, innovation and using data to be at our best. We place emphasis on curiosity and experimentation. We collaborate widely with other regulators, academics, innovative companies, and within the FCA. 

Role responsibilities 

• Support the Senior Delivery Manager in implementing effective delivery management across allocated workstreams and projects within a portfolio of products and services 

• Create, lead and develop multidisciplinary teams, ensuring the appropriate structure and skill levels are in place to meet delivery requirements 

• Own the workstream delivery roadmap, aligning activities with business strategy, priorities and outcomes to deliver measurable value 

• Support the development of prioritised backlogs, service blueprints and user stories by working collaboratively across multidisciplinary teams 

• Oversee the architecture for workstreams, partnering with technical leads to ensure systems and solutions remain flexible and deliver performance aligned with business needs 

• Ensure effective software delivery methodologies are implemented and maintained in line with agile and lean principles 

• Align delivery practices with DevSecOps principles and toolsets to support automation, continuous integration, continuous deployment and continuous operational monitoring as standard 

• Ensure appropriate governance, assurance and delivery management are in place, managing dependencies, risks, issues, budgets and people while embedding security, reliability and performance throughout delivery and architecture decisions 

Skills required  

Minimum: 

• Extensive experience with delivery leadership and oversight for complex, high-risk products and services, commercial management and financial skills and dealing with senior stakeholders within high-visibility, complex operating environments 

• Lead, coach and support multidisciplinary delivery teams, applying deep understanding across Agile delivery methodologies, governance, DevSecOps and User-Centred Design (UCD) practices to deliver effective outcomes 

• Manage complex delivery initiatives through in-depth application of agile and lean methodologies 

Essential: 

• Applying agile and lean practices to identify and select the most effective delivery methods, encourage experimentation, adapt approaches to context, measure outcomes and support teams in managing and visualising delivery results 

• Communicating effectively between technical and non-technical stakeholders, interpreting business and technical requirements, managing expectations and facilitating both proactive and reactive communications 

• Facilitating delivery flow across teams, maintaining momentum, managing pace and addressing risks, issues and dependencies, including those owned outside the team 

• Identify, question and improve organisational processes, coaching teams and stakeholders to inspect, adapt and implement new ways of working that add measurable value 

• Overseeing delivery planning activities, prioritising high-value work, using data to inform decisions and managing complex internal and external dependencies to provide delivery confidence 

• Removing blockers and impediments affecting delivery plans, develop solutions for complex situations and ensure teams plan realistically against available capacity 

• Building motivated and collaborative teams by creating the right working environment, empowering colleagues to deliver, addressing team issues and establishing the most effective team structure for each situation 

Benefits 

• 28 days annual leave plus bank holidays 

• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors) 

• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary 

• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance 

• 35 hours of paid volunteering annually 

• A flexible benefits scheme designed around your lifestyle 

For a full list of our benefits, and our recruitment process as a whole visit our benefits page. 

Our values & culture  

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation. 

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. 

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable. 

Disability Confident: our hiring approach  

We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements. 

Useful information and timeline 

• Advert Closing: 26th August at 23:59 

• CV Review/Shortlist:  28th August 

• First Stage Interviews Commencing from: 7th September 

• Manager Assessments between 14 – 22 September 

• Final Stage Interviews: TBC 

• Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.