3 analyst jobs found

This role is part of the Service Desk team, who are the first point of contact for IT, Network & Telephony queries from Bank employees. The team provide crucial support to the Bank by recording, investigating, diagnosing and resolving incidents within ITSM (our call logging system). Description for External Candidates Service & Operations Analyst in Service Desk - 12 month FTC Location: London We are looking for someone who is keen to learn, enthusiastic with strong communication and prioritisation skills with the ability to respond calmly under pressure to join our team. A typical day in the role involves answering customer calls or chats promptly, fixing customer IT issues, ensuring customer IT issues are logged accurately and managing individual ticket queues to a high standard within agreed target times while meeting customer expectations. Opportunities to undertake ad-hoc tasks and project work may arise. This role is...

Directorate Overview FMID sits at the heart of the Bank and is responsible for supervision, policy and risk analysis of key financial market infrastructures (e.g. payment systems, CCPs and securities depositories). The directorate works closely across the Bank, with external firms, and with international regulators in a highly collaborative environment. Job Description We are seeking a motivated, organised and proactive Secretary to join our support team, providing high-quality secretarial support to Senior Managers and their teams, as well as the Executive Director's Office. This varied role provides an excellent opportunity to work across different areas, manage a range of priorities and contribute to the effective day-to-day running of both teams. This role is based from our Leeds office. This is an exciting position with a varied and interesting workload with opportunities to display your own initiative. It will suit someone who is able to prioritise their...

Directorate Overview FMID sits at the heart of the Bank and is responsible for supervision, policy and risk analysis of key financial market infrastructures (e.g. payment systems, CCPs and securities depositories). The directorate works closely across the Bank, with external firms, and with international regulators in a highly collaborative environment. Job Description We are seeking a motivated, organised and proactive Secretary to join our support team, providing high-quality secretarial support to Senior Managers and their teams, as well as the Executive Director's Office. This varied role provides an excellent opportunity to work across different areas, manage a range of priorities and contribute to the effective day-to-day running of both teams. This role is based from our Leeds office. This is an exciting position with a varied and interesting workload with opportunities to display your own initiative. It will suit someone who is able to prioritise their...