6 manager jobs found

Digital Services Senior Manager in Head of Service, Technology Directorate Permanent Full time Location - Leeds This role offers an exciting opportunity to lead and strengthen service resilience across the Bank. You will be responsible for overseeing major incident recovery and problem management, governing technology change, managing BAU engagement with stakeholders across the Bank, and driving continual service improvement across the Service Stability domain. The role also leads the governance of new services, ensuring effective introduction and operational readiness, while identifying opportunities to improve service performance, efficiency. Reporting to the Head of Service, you will manage 3 direct reports and lead a wider team of around 20 colleagues, and you will be a member of the Service Division Leadership Team. Flexible Working Options This role is open to flexible working patterns, these may include: Job share Flexible start and end...

Service Operations Engineer in Service Operations, Technology Directorate 1x Permanent 1x 12 Month FTC Full time Location - London ONLY Flexible Working Options  This role is open to flexible working patterns, these may include: Ability to adapt calendar as needed, this could be to fit in the school run, gym, or appointments Working from abroad policy (subject to approval and policy within the team) A Day in the Role  A typical shift begins with a handover from the previous team, where you'll review any incidents or important updates. This may include needing to coordinate with another support team to work on equipment within the Data Centre. Once the handover is complete, you'll move on to day-to-day operational duties such as system monitoring, starting or closing applications, and running batch suites. If you are on an overnight shift, you might receive an alert about an incident affecting one of our core systems. In such cases,...