Tesco Bank
Salary: You’ll start on a salary of £26,500 p.a
Working hours: Full time, 36 hours a week on rotational shift pattern.
Office attendance: You will be office-based during your probation period. Following this, you will follow our hybrid working model, attending the office 2 days per week.
A career that works for you
We’re looking for a Customer Service Representative to our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. Your team handle customer enquiries via inbound calls, covering everything from purchasing queries to addressing more complex questions about interest rates. Alongside managing incoming calls, you’ll play a pivotal role in encouraging customers to explore our digital channels for self-service options. Part of your accountabilities may involve addressing and resolving customer complaints.
We pride ourselves on maintaining an energetic and cooperative environment where professional growth and development are at the heart of what we do....