6 customer journey manager jobs found

End Date Tuesday 29 September 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary We're passionate about looking after our customers. Are you? We have a rare opportunity to lead the hard-working and successful Midlands & East, SME Trading Sectors Team! Job Description JOB TITLE:  SME Area Director (Midlands & East) SALARY: Competitive- will be discussed at interview stage LOCATION(S): Birmingham (Midlands & East) HOURS:  Full-time WORKING PATTERN:  Our work style is hybrid, which involves spending at least 1 day per week, or 20% of our time, at one of our office sites, at least 1 day per week, or 20% of your time with clients and the remaining 60% of your week can be spent working from home. As this is a senior leadership role, we'd expect you to manage your diary to suit business needs. About this...

End Date We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description KEY ACCOUNTABILITIES Responsible for Transport FY30 strategic plan, setting an ambitious growth agenda and is pivotal in ensuring delivery of its core commercial Profit & Loss (P&L) targets across the business including income, Operational Loss Depreciation (OLDP), impairment, Costs and FTE metrics.  Ensure implementation of the north star target operating model to deliver the productivity gains to delivery group targets on Return on Tangible Equity (RoTE) and Cost / Income Ration (CIR). Leads on the definition, development, and overall performance of the Transport Ecosystem.  Leading the building & deploying of core capabilities, channels, and customer propositions to help unlock the strategy requiring strong collaboration across Transport, Consumer Lending and Consumer...

The FCA has retained Global Resourcing to manage this role; send applications directly to Global Resourcing. About the FCA At the FCA, we’re creating a fair and more resilient financial system. We’re establishing more transparent relationships between financial services and customers, building trust in financial markets and protecting vulnerable consumers. We’re currently on an exciting journey as we drive forward significant organisational, people, process, and AI and technology transformation to become a more forward-thinking, proactive regulator. We will use data more effectively to drive better regulatory decisions and build greater cohesion across our broad financial services remit. Significant improvements in digital enablement, business intelligence, market data and information management maturity are all being pursued to maintain our position as a world leader in financial services regulation. In March 2025, the FCA launched a new 5-year strategy to deepen...

End Date Thursday 24 September 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary . Job Description Job Title:  Associate Director – CRE Loan Servicing, CIB Portfolio Management - 12-month FTC Location:  London, Birmingham or Edinburgh Hours:  Full-time Working Pattern : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our above office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. What you’ll be doing: This is a great opportunity to join a collaborative and client-facing Loan Servicing team, where you’ll play an important role in managing a portfolio of long-dated Corporate Real Estate loans. As an Associate Director, you’ll support commercial real...

About the FCA    At the FCA, we’re creating a fair and more resilient financial system. We’re establishing more transparent relationships between financial services and customers, building trust in financial markets and protecting vulnerable consumers. We’re currently on an exciting journey as we drive forward significant organisational, people, process, and technology transformation to become a more forward-thinking, proactive regulator. We will use data more effectively to drive better regulatory decisions and build greater cohesion across our broad financial services remit.    Significant improvements in digital enablement, business intelligence, market data and information management maturity are all being pursued to maintain our position as a world leader in financial services regulation.   In March 2025, the FCA launched a new 5-year strategy to deepen trust, rebalance risk, support growth and improve lives. The FCA will focus on four priorities:...

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and...