4 business analyst jobs found

Service & Operations Lead in Service Operations, Technology Directorate Permanent Full time Location - Leeds or London About the role We're seeking a BMC Helix developer to join our ITSM Tools team as an ITSM Technical Analyst where you'll put your BMC Helix development expertise to work on a modern ITSM platform. We're already well underway on our HelixGPT journey and you will play a key part in helping us deliver our roadmap. Flexible Working Options  This role is open to flexible working patterns, these may include: Job share Flexible start and end time to each day Part time Ability to adapt calendar as needed, this could be to fit in the school run, gym, or appointments A 50% in-office attendance requirement can be spread across the month to accommodate diverse working patterns, such as the flexibility to purchase a weekly train ticket for certain weeks Compressed hours (subject to approval and...

Service & Operations Lead in Service Operations, Technology Directorate Permanent Full time Location - Leeds or London About the role We're seeking a BMC Helix developer to join our ITSM Tools team as an ITSM Technical Analyst where you'll put your BMC Helix development expertise to work on a modern ITSM platform. We're already well underway on our HelixGPT journey and you will play a key part in helping us deliver our roadmap. Flexible Working Options  This role is open to flexible working patterns, these may include: Job share Flexible start and end time to each day Part time Ability to adapt calendar as needed, this could be to fit in the school run, gym, or appointments A 50% in-office attendance requirement can be spread across the month to accommodate diverse working patterns, such as the flexibility to purchase a weekly train ticket for certain weeks Compressed hours (subject to approval and...

Lead Assurance Manager (Tech) in Digital Assurance & Productivity Division, Technology Directorate Permanent Full time Location - Leeds or London Day in the Role A typical day will start by attending Daily Stand-Ups. The team will monitor environment availability morning reports and communicate outages to stakeholders. Throughout the day you will monitor and manage test environment management (TEM) bookings and facilitate contention management with relevant stakeholders and own any TEM actions. You will also represent Release and TEM at relevant meetings throughout the week. You will produce metrics to help support our processes and analyse for trends. You will be asked to operate flexibly, and when required, work out-of-hours work (including weekends). Key Responsibilities Environment Strategy & Planning Work collaboratively with wider teams to develop , assess and maintain a strategic roadmap for Release and TEM across the...

Lead Assurance Manager (Tech) in Digital Assurance & Productivity Division, Technology Directorate Permanent Full time Location - Leeds or London Day in the Role A typical day will start by attending Daily Stand-Ups. The team will monitor environment availability morning reports and communicate outages to stakeholders. Throughout the day you will monitor and manage test environment management (TEM) bookings and facilitate contention management with relevant stakeholders and own any TEM actions. You will also represent Release and TEM at relevant meetings throughout the week. You will produce metrics to help support our processes and analyse for trends. You will be asked to operate flexibly, and when required, work out-of-hours work (including weekends). Key Responsibilities Environment Strategy & Planning Work collaboratively with wider teams to develop , assess and maintain a strategic roadmap for Release and TEM across the...