31 customer care associate jobs found

Principal Backend Engineer – Java Location: Glasgow (Hybrid) |  Practice Area : Technology & Engineering | Type: Permanent Architect the next generation of financial platforms. Lead with Java expertise. Deliver impact at scale. The Role We’re looking for a Principal Backend Engineer (Java) to join our Technology & Engineering team. This leadership-level role calls for deep technical acumen, a security-first mindset, and strong coaching capabilities. You’ll architect cloud-native backend systems, shape our engineering standards, and mentor teams to deliver high-performance platforms for global financial clients. This role will sit in our Scotland office, with a need to potentially work in either Glasgow or Edinburgh depending on client expectations. What You’ll Do Lead the design and development of secure, scalable backend systems using Java 11+ and Spring Boot Architect distributed microservices and event-driven systems deployed to public cloud...

Senior Backend Engineer – Java Location: Glasgow (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent Power the platforms behind modern finance. Shape cloud-native solutions with Java at their core. The Role We’re seeking a Senior Backend Engineer (Java) to join our Technology & Engineering team. You’ll bring expertise in building robust, scalable, cloud-native applications using Java, Spring Boot, and AWS. Working on high-impact platforms for Tier 1 financial institutions, you’ll lead backend design, champion agile best practices, and contribute to the evolution of modern banking technology. This role will sit in our Scotland office, with a need to potentially work in either Edinburgh or Glasgow depending on client expectations. What You’ll Do Design and build microservices-based applications using Java 11+ and Spring Boot Deliver enterprise-ready cloud solutions, with a focus on AWS infrastructure and services Build and...

Principal Backend Engineer – Java Location: Edinburgh (Hybrid) |  Practice Area : Technology & Engineering | Type: Permanent Architect the next generation of financial platforms. Lead with Java expertise. Deliver impact at scale. The Role We’re looking for a Principal Backend Engineer (Java) to join our Technology & Engineering team. This leadership-level role calls for deep technical acumen, a security-first mindset, and strong coaching capabilities. You’ll architect cloud-native backend systems, shape our engineering standards, and mentor teams to deliver high-performance platforms for global financial clients. This role will sit in our Scotland office, with a need to potentially work in either Glasgow or Edinburgh depending on client expectations. What You’ll Do Lead the design and development of secure, scalable backend systems using Java 11+ and Spring Boot Architect distributed microservices and event-driven systems deployed to public cloud...

Senior Backend Engineer – Java Location: Edinburgh (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent Power the platforms behind modern finance. Shape cloud-native solutions with Java at their core. The Role We’re seeking a Senior Backend Engineer (Java) to join our Technology & Engineering team. You’ll bring expertise in building robust, scalable, cloud-native applications using Java, Spring Boot, and AWS. Working on high-impact platforms for Tier 1 financial institutions, you’ll lead backend design, champion agile best practices, and contribute to the evolution of modern banking technology. This role will sit in our Scotland office, with a need to potentially work in either Edinburgh or Glasgow depending on client expectations. What You’ll Do Design and build microservices-based applications using Java 11+ and Spring Boot Deliver enterprise-ready cloud solutions, with a focus on AWS infrastructure and services Build...

Senior Backend Engineer – Java Location: London (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent Power the platforms behind modern finance. Shape cloud-native solutions with Java at their core. The Role We’re seeking a Senior Backend Engineer (Java) to join our Technology & Engineering team. You’ll bring expertise in building robust, scalable, cloud-native applications using Java, Spring Boot, and AWS. Working on high-impact platforms for Tier 1 financial institutions, you’ll lead backend design, champion agile best practices, and contribute to the evolution of modern banking technology. What You’ll Do Design and build microservices-based applications using Java 11+ and Spring Boot Deliver enterprise-ready cloud solutions, with a focus on AWS infrastructure and services Build and manage robust CI/CD pipelines and ensure secure, scalable deployments Write comprehensive tests and implement quality-driven development...

About this role: Wells Fargo is seeking an International Technology Project Manager & Governance Lead to support technology governance, project delivery, and reporting activities across International Technology, including Europe, Asia, Canada & LatAm. The role will assist in the execution of the International governance operating model, helping to coordinate oversight of technology portfolios, regulatory commitments, strategic initiatives and delivery performance, while ensuring effective governance, risk management, transparency and timely reporting to support executive decision-making. The role will combine project management and governance responsibilities, supporting the planning, coordination and delivery of technology initiatives across the International region. The individual will help manage project plans, milestones, risks, issues, dependencies and action tracking, while coordinating governance forums, preparing management reporting and ensuring stakeholders...

Overview of Citi: Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. The Team: The Chief Information Security Office (CISO) is responsible for looking after the cyber security of all of Citi’s technical assets. It has several new and exciting programmes utilising cutting edge cloud and container technologies, with a view to ensuring that our cyber security is best in class and offers reassurance to our...

End Date Tuesday 13 October 2026 Salary Range £72,702 - £80,780 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Senior Infrastructure Specialist (z Mainframe Db2 DBA) SALARY: £72,702 – £80,780 LOCATION(S): Edinburgh or Manchester HOURS:  Full-time – 35 hours per week WORKING PATTERN:  Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Edinburgh office.   About this opportunity Lloyds Banking Group is the UK’s largest Digital, Retail, and Commercial bank. It is committed to helping Britain prosper. The group is investing £3bn to transform its products and platforms and become the bank of the future.   With 789 software systems and 26,000 servers we’re servicing 80,000 colleagues, 30m+ customers, and over 14m+ online users you can be...

You and your team, Applied Solutions & Production (ASP) is an in-house technical team within Evaluated Pricing Operations (EPO). The team currently consists of staff in the US, Costa Rica, and Poland. As part of a small team, you will be a key member in helping shape and build the future of technology for EPO fixed income pricing. Why is this job important? The ASP team designs, develops, and supports various tools used by the fixed income evaluations staff of EPO. These tools are fundamentally integrated into the daily production process of EPO. Errors in the production pricing processes can lead to negative client impacts if not address quickly. As such, the tools and software must be scalable and robust, and you must fully understand the processes/workflows around those tools to help resolve errors in real-time.  The team additionally supports subject matter experts in research to develop new pricing algorithms and approaches in validating pricing accuracy through the use...

Job Title: Senior Data Modeller Contract Type: Permanent Location: Glasgow Working Style: Hybrid - 50% from home / 50% office based     We have an exciting opportunity for a Senior Data Modeller to join our Core Engineering Team within Royal London’s Group Data & AI Office. You’ll help us turn complex data into trusted, well-governed data products that power analytics, reporting and AI across the business. In this role you’ll analyse and understand data, integrate it with existing data models and data products, and help maintain clear modelling and naming standards. You’ll also support metadata management and create source-to-target mapping documentation using industry-standard tools. The Royal London Enterprise Data Model (EDM) is a valuable data asset hosted on our cloud-based Enterprise Data Platform, forming the core data in our Databricks Lakehouse medallion architecture. You’ll support the integration of new data and the ongoing...

ROLE SUMMARY: The Technical Account Manager acts as the main technical point of contact for LSEG customers, providing expert guidance throughout onboarding, certification, connectivity, readiness and ongoing service adoption. You will build strong relationships with member firms, software providers and data vendors, supporting customers through market, product and system changes while ensuring they are configured for success.   Working across Product, Technology, Operations and Client Services teams, you will provide functional support, lead technical consultations and coordinate customer readiness activities to deliver an outstanding customer experience. This role offers the opportunity to develop specialist expertise in financial markets, trading technologies and technical relationship management. WHAT YOU'LL BE DOING: Support Technical Account Managers in delivering a high-quality service to member firms, data vendors and independent software vendors across...

End Date Sunday 04 October 2026 Salary Range £72,702 - £80,780 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Lloyds Banking Group is transforming banking's future and running some of the most critical and advanced technology platforms in the sector. We’re looking for a Senior Infrastructure Specialist – zDatabase IMS Systems Programmer to become part of our z Mainframe lab in Core Infrastructure. You will support and develop our business-critical zSeries platform services. This is an exciting opportunity to work with groundbreaking mainframe technologies, collaborate with highly skilled technical specialists, and help maintain the resilience, stability, and ongoing enhancement of systems supporting millions of customers daily. Job Description JOB TITLE:   Senior Infrastructure Specialist - zDatabase IMS Sysprog SALARY: £72,702 –...

ROLE SUMMARY: FTSE Russell, part of LSEG, powers some of the world's most recognised benchmarks and index solutions. Our technology, data and products help investors measure, manage and capture market opportunities across global financial markets. As we continue to modernise our platforms and scale our capabilities, our engineers, product specialists and data experts play a critical role in delivering innovative solutions that support investment decisions for clients worldwide. WHAT YOU'LL DO: We’re looking for a hands-on engineers  to help modernise and scale the FTSE platform — a cloud-native, low-latency system that operates at global scale and underpins critical investment products used worldwide. We are recruiting for individual contributors and leadership roles across a varied technical tech. You'll work on challenging problems across software engineering where performance, data quality, and reliability are non-negotiable, while leveraging modern cloud (AWS) and...

Programme start date: September 2027   Are you passionate about engineering and technology? Do you want to make a difference by delivering software used by some of the biggest companies in the world? Do you thrive in dynamic, agile environments and enjoy collaborating with others? Eligibility Criteria: To be eligible you must be a final year undergraduate or Masters student in Computer Science, Computer Engineering, Engineering, Information Technology or related discipline and have completed all the requirements of your course before August/September 2027 or a fresh graduate in class of 2026. Highlights of the Graduate Programme  Progress through a 12-month development journey aiming to build foundational skills that are key for your future success  Build your foundational knowledge of LSEG, Financial Markets and the business during your global induction  'Engineering Bootcamp' week to immerse you in the business and Engineering principles  Participate...

Engineering Graduate Programme (Backend)       Programme start date: September 2027   Please review all the graduate programme opportunities and make one application. Do you have a passion for technology? Do you want to make a difference, delivering software used by some of the biggest companies in the world? Do you love working with others in a dynamic agile environment?  Our Engineering Graduate Programme provides the ideal springboard for an exciting and significant career in global financial markets technology.  To be eligible you must be a final year undergraduate or Masters student in Computer Science, Computer Engineering, Engineering, Information Technology or related discipline and have completed all the requirements of your course before August/September 2027 or a fresh graduate in class of 2026.  While we offer a wide range of technology roles, for these positions, we are looking for candidates who are interested in Back End Development and...

Programme start date: September 2027   Please review all the graduate programme opportunities and make one application  Do you have a passion for technology? Do you want to make a difference, delivering software used by some of the biggest companies in the world? Do you love working with others in a dynamic agile environment?  Our Engineering Graduate Programme provides the ideal springboard for an exciting and significant career in global financial markets technology.  To be eligible you must be a final year undergraduate or Masters student in Computer Science, Computer Engineering, Engineering, Information Technology or related discipline and have completed all the requirements of your course before August/September 2027 or a fresh graduate in class of 2026.  While we offer a wide range of technology roles, for these positions, we are looking for candidates who are interested in a Business Analyst or Product Manager role and have strong analytical skills with...

Engineering Graduate Programme (Fullstack)       Programme start date: September 2027    Please review all the graduate programme opportunities and make one application  Do you have a passion for technology? Do you want to make a difference, delivering software used by some of the biggest companies in the world? Do you love working with others in a dynamic agile environment?  Our Engineering Graduate Programme provides the ideal springboard for an exciting and significant career in global financial markets technology.  To be eligible you must be a final year undergraduate or Masters student in Computer Science, Computer Engineering, Engineering, Information Technology or related discipline and have completed all the requirements of your course before August/September 2027 or a fresh graduate in class of 2026.  While we offer a wide range of technology roles, for these positions, we are looking for candidates who are interested Full-Stack Development and...

Engineering Graduate Programme (Cloud, Devops)       Programme start date: September 2027   Please review all the graduate programme opportunities and make one application  Do you have a passion for technology? Do you want to make a difference, delivering software used by some of the biggest companies in the world? Do you love working with others in a dynamic agile environment?  Our Engineering Graduate Programme provides the ideal springboard for an exciting and significant career in global financial markets technology.  To be eligible you must be a final year undergraduate or Masters student in Computer Science, Computer Engineering, Engineering, Information Technology or related discipline and have completed all the requirements of your course before August/September 2027 or a fresh graduate in class of 2026.  While we offer a wide range of technology roles, for these positions, we are looking for candidates who are interested in a Cloud Engineer role and...

ROLE SUMMARY:   CDSClear is LCH’s credit derivatives clearing service, clearing Credit Default Swaps across European, APAC and US indices and single names for clearing members and clients, with options clearing also forming part of the service offering.   T he Business Programme Manager is a senior delivery role within the CDSClear CDS Transformation function and acting as a bridge between strategy and delivery, reporting to the Head of Transformation. The role leads a portfolio of complex projects covering commercial, regulatory, resilience and strategic infrastructure priorities and is accountable for coordinating delivery across business and technology sta keholders.   The role works closely with the Lead Change Analyst. The Programme Manager owns integrated delivery, governance, planning, dependencies, resources, budget and implementation, while the Lead Change Analyst leads detailed business analysis, requirements, process impacts and...