3 jobs found

Salary: ?23,600 to ?25,000 depending on experience Working Hours: Full time, 36 hours per week A career that works for you We're looking for a Customer Service Representative to our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. Your team handle customer inquiries via inbound calls, covering everything from purchasing queries to addressing more complex questions about interest rates. Alongside managing incoming calls, you'll play a pivotal role in encouraging customers to explore our digital channels for self-service options. Part of your accountabilities may involve addressing and resolving customer complaints. We pride ourselves on maintaining an energetic and cooperative environment where professional growth and development are at the heart of what we do. Through our Career Pathways programme, we offer clear opportunities to advance, including the chance to progress from a Credit Cards role into a Fraud Specialist position. Whether you're looking to...

Salary: £23,600 to £25,000 depending on experience Working Hours: Full time, 36 hours per week Our Core Banking team are responsible for handling calls with our Savings and Loans customers. You will be engaging with customers via inbound and outbound calls, assisting with account openings, fund transfers, digital banking, and more, ensuring their financial needs are met promptly and efficiently. Through your excellent customer experience, you will be helping customers to resolve their queries and complaints. We pride ourselves on maintaining an energetic and collaborative environment, fostering professional growth and development. Your ability to adapt quickly and efficiently to the demands of a busy call centre, while ensuring exceptional customer service, will be key to your success. You’ll undergo onsite training and then by placed in our graduate bay before transitioning to your team, all while remaining as office-based colleagues. However, once you have reached...

Salary - ?23,600 + annual bonus & benefits Location -Glasgow, Permanent A career that works for you We're looking for a Customer Service Representative to our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. Your team handle customer inquiries via inbound calls, covering everything from purchasing queries to addressing more complex questions about interest rates. Alongside managing incoming calls, you'll play a pivotal role in encouraging customers to explore our digital channels for self-service options. Part of your accountabilities may involve addressing and resolving customer complaints. We pride ourselves on maintaining an energetic and cooperative environment where professional growth and development are at the heart of what we do. Through our Career Pathways programme, we offer clear opportunities to advance, including the chance to progress from a Credit Cards role into a Fraud Specialist position. Whether you're looking to enhance your skills or...