2 proposition analyst jobs found in Edinburgh

Contract type: 12 month FTC Location: Edinburgh, Glasgow or Alderley Park Working style: Hybrid 50% home/office based Closing date: 3rd August 2026   We're looking for a Proposition Analyst to help shape the products, services and experiences we deliver to customers. Using customer and business insight, you'll identify opportunities to improve customer outcomes and support the development of compelling propositions that align with our strategy.   A key focus of the role is supporting our Voice of Customer (VoC) Programme and embedding customer-centric ways of working through our journey mapping and journey management tools. You'll work with stakeholders across the business to turn feedback and insight into action, helping us continuously improve the experiences we provide to customers.   This is an exciting opportunity to influence how customer insight drives decision-making while building expertise in customer experience, proposition development and journey...

Location: Glasgow, Alderley Park or London Contract Type: 12-month FTC Working style: Hybrid 50% home/office based Closing date: 15th July 2026   We’re building a team of Proposition Specialists to support the delivery of customer migration initiatives within the UK Customer business unit, part of the Solutions Design & Experience Development team.   This role is central to shaping our proposition strategy and driving improvements across Pensions and ISA services. You’ll work closely with cross-functional teams to assist the delivery of a clear roadmap and ensure regulatory compliance, all while enhancing customer outcomes and enabling agile, impactful delivery.   As a Proposition Specialist, you will progress the end-to-end proposition, working across functions, and will deliver proposition innovations to improve the experience and outcomes for our customers and their advisers. This includes the creation of new, and changes to existing, propositions,...