5 analyst jobs found

This role is part of the Service Desk team, who are the first point of contact for IT, Network & Telephony queries from Bank employees. The team provide crucial support to the Bank by recording, investigating, diagnosing and resolving incidents within ITSM (our call logging system). Description for External Candidates Service & Operations Analyst in Service Desk - 12 month FTC Location: London We are looking for someone who is keen to learn, enthusiastic with strong communication and prioritisation skills with the ability to respond calmly under pressure to join our team. A typical day in the role involves answering customer calls or chats promptly, fixing customer IT issues, ensuring customer IT issues are logged accurately and managing individual ticket queues to a high standard within agreed target times while meeting customer expectations. Opportunities to undertake ad-hoc tasks and project work may arise. This role is...

Contract type: Fixed Term Location: Alderley Park   Summer Internship – Technology, Data and AI   Royal London is the UK’s largest mutual life, pensions and investment company. We’re owned by our members and work for their benefit, not shareholder profits, and that makes us different.   We're looking for creative problem-solvers who are passionate about technology, engineering, data and AI. Join our ten-week Summer Internship Programme and gain hands-on experience applying these skills to real business challenges, while helping to shape products and services that support our colleagues and customers.   With technology, engineering, data and AI embedded across every part of Royal London, placement opportunities span the full breadth of the Group. Tell us about your interests, strengths and aspirations in your cover letter and we'll do our best to match you to a placement where you'll continue to learn, grow and make an impact .     What you’ll get:...

Contract type: Fixed Term Location: Edinburgh   Summer Internship – Technology, Data and AI   Royal London is the UK’s largest mutual life, pensions and investment company. We’re owned by our members and work for their benefit, not shareholder profits, and that makes us different.   We're looking for creative problem-solvers who are passionate about technology, engineering, data and AI. Join our ten-week Summer Internship Programme and gain hands-on experience applying these skills to real business challenges, while helping to shape products and services that support our colleagues and customers.   With technology, engineering, data and AI embedded across every part of Royal London, placement opportunities span the full breadth of the Group. Tell us about your interests, strengths and aspirations in your cover letter and we'll do our best to match you to a placement where you'll continue to learn, grow and make an impact .     What you’ll get:...