66 customer journey manager jobs found

End Date Tuesday 29 September 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary . Job Description JOB TITLE :         Customer Journey Manager LOCATION :       Jersey or Isle of Man HOURS :             Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site.  What you’ll be doing:  An exciting opportunity has arisen within the Crown Dependencies Lab within the Markets Platform, part of the Non Ring-fenced Bank, to lead our Fids, Funds and Corporate Feature Team. You'll help us maintain our current platform as well as manage its evolution to support growing customer demand for digital services and products within our estate. You’ll need to develop a deep understanding of industry trends, and a willingness to apply your...

End Date Tuesday 29 September 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary . Job Description JOB TITLE :         Lead Customer Journey Manager LOCATION :       Jersey or Isle of Man HOURS :             Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site.  What you’ll be doing:  An exciting opportunity has arisen within the Crown Dependencies Lab within the Markets Platform, part of the Non Ring-fenced Bank, to lead our Fids, Funds and Corporate Feature Team. You'll help us maintain our current platform as well as manage its evolution to support growing customer demand for digital services and products within our estate. You’ll need to develop a deep understanding of industry trends, and a willingness to apply your...

End Date Tuesday 29 September 2026 Salary Range £61,344 - £68,160 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Join us as a Customer Journey Manager and play a key role in one of the UK's largest finance transformation programmes. You'll work across Finance, Technology and Data teams to design future-state planning solutions, simplify complex processes and improve decision-making. This is an exciting opportunity to influence senior stakeholders, drive meaningful change and help shape the future of strategic planning across the organisation. Job Description JOB TITLE: Customer Journey Manager SALARY: As per range LOCATION: Bristol Harbourside HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this...

End Date Tuesday 29 September 2026 Salary Range £61,344 - £68,160 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Join us on a 12-month fixed-term contract as a Customer Journey Manager and play a key role in one of the UK's largest finance transformation programmes. You'll work across Finance, Technology and Data teams to design future-state planning solutions, simplify complex processes and improve decision-making. This is an exciting opportunity to influence senior stakeholders, drive meaningful change and help shape the future of strategic planning across the organisation! Job Description JOB TITLE: Customer Journey Manager - 12 month FTC SALARY: As per range LOCATION: Bristol Harbourside ADDITIONAL LOCATIONS: Edinburgh, New Uberior House HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves...

End Date Wednesday 23 September 2026 Salary Range £72,702 - £80,780 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary This is a 12-month fixed-term opportunity (or internal secondment) to provide maternity cover. The CJM leads the design, optimisation and delivery of end-to-end customer journeys across business, product and engineering teams. Job Description JOB TITLE: Customer Journey Manager (12 Months Fixed Term Contract) Salary: £72,702 - £80,780 LOCATION(S): London or Bristol HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Why join us? We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces and...

End Date Tuesday 29 September 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Manager – CONC Compliance SALARY: £67,023 - £74,470 LOCATION(S): Leeds, Birmingham, Bristol, Cardiff, Chester, Edinburgh, Halifax HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity We’re on an exciting journey and there couldn’t be a better time to join us. We’ve put in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for managing the risks that they face. This means we’ve changed how we do risk management, providing support aligned to our risk and control owners to...

End Date Salary Range We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked, Hybrid Working, Job Share, Reduced Hours Job Description Summary . Job Description JOB TITLE: Data Manager - Rectification SALARY: £67,000 - £74,400 LOCATIONS: Belfast, Birmingham, Bristol, Chester, Edinburgh, Glasgow, Hove, Leeds, Manchester, Halifax or Newport HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity Love solving problems and making a real difference? Join a team that uses data to uncover what went wrong, understand the root cause, and deliver better outcomes for our customers.   The team plays a vital role in sourcing, analysing and developing data using SQL/SAS to accurately and efficiently identify...

Contract type: Permanent Location: Alderley Park, Glasgow Working style: Hybrid 50% home/office based Closing date: 30th September 2026   This is an exciting opportunity to join Royal London as a Digital Manager within the Chief Digital Office.   You'll play a key role in shaping and evolving some of Royal London's most important digital journeys, platforms and services, helping to deliver better outcomes for customers, advisers and colleagues.   Day to day you'll translate strategy into clear priorities, roadmaps and measurable outcomes, bringing together technology, design, data, operations and business stakeholders to deliver meaningful change.   This role offers the opportunity to own the end-to-end performance and evolution of a digital experience, balancing customer needs, business priorities and regulatory requirements. You'll lead prioritisation and delivery decisions, use insight to identify improvement opportunities and drive thought leadership into the...

End Date Sunday 27 September 2026 Salary Range £40,824 - £45,360 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Title: Property Manager Location: Manchester Reports to: Head of Property Operations Department: Property Management WORKING PATTERN: Our work style is hybrid, which involves spending at least four days per week, or 80% of our time, at one of our office sites Join us at Lloyds Living as we redefine what it means to manage property in the UK. We’re on an ambitious journey to become one of the country’s largest and most trusted landlords, creating vibrant communities and delivering exceptional living experiences. As we scale at pace, you’ll be part of a dynamic team shaping the future of property management—where innovation, customer focus, and growth go hand in hand. This is your chance to make an impact and be part of something...

End Date Sunday 27 September 2026 Salary Range £40,824 - £45,360 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Title: Aftercare Manager Location: Manchester Reports to: Head of Aftercare WORKING PATTERN: Our work style is hybrid, which involves spending at least four days per week, or 80% of our time, at our Manchester office Join us at Lloyds Living as we redefine what it means to manage property in the UK. We’re on an ambitious journey to become one of the country’s largest and most trusted landlords, creating vibrant communities and delivering exceptional living experiences. As we scale at pace, you’ll be part of a dynamic team shaping the future of property management—where innovation, customer focus, and growth go hand in hand. This is your chance to make an impact and be part of something extraordinary. Why Join Lloyds Living?...

End Date Tuesday 29 September 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary We're passionate about looking after our customers. Are you? We have a rare opportunity to lead the hard-working and successful Midlands & East, SME Trading Sectors Team! Job Description JOB TITLE:  SME Area Director (Midlands & East) SALARY: Competitive- will be discussed at interview stage LOCATION(S): Birmingham (Midlands & East) HOURS:  Full-time WORKING PATTERN:  Our work style is hybrid, which involves spending at least 1 day per week, or 20% of our time, at one of our office sites, at least 1 day per week, or 20% of your time with clients and the remaining 60% of your week can be spent working from home. As this is a senior leadership role, we'd expect you to manage your diary to suit business needs. About this...

End Date Monday 21 September 2026 Salary Range £36,224 - £38,130 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary Based in Watford Job Description JOB TITLE: Client Success Manager SALARY:   £36,225 LOCATION(S):   Watford HOURS : Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least three days per week, or 40% of our time, at our Watford office. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained. As an inclusive employer, we offer Workplace Adjustments for colleagues with disabilities (including long-term health and neurodivergent conditions) where reasonable. This might include flexibility with office attendance, location, and working patterns. About this Opportunity The Client...

End Date Monday 28 September 2026 Salary Range £84,051 - £93,390 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Join us at the forefront of one of the most exciting developments in financial services! As a Digital Assets Product Manager, you'll play a leading role in shaping how digital money and blockchain-enabled solutions are used in commercial banking, turning emerging technologies into real-world products that deliver value for clients. Working across stablecoins, tokenised deposits and new payment capabilities, you'll help build a new business capability from the ground up while influencing the future of money movement at scale. Job Description JOB TITLE: Digital Assets Product Manager (Associate Director) SALARY: Competitive - will be discussed at interview stage LOCATIONS: London, Glasgow, Edinburgh, Manchester or...

End Date Sunday 27 September 2026 Salary Range £30,201 - £31,790 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary This is a full time, permanent role based in Basildon. Job Description JOB TITLE: Relationship Support SALARY:   £30,201 LOCATION(S): Basildon HOURS : Full-time, 35 hours WORKING PATTERN : Our work style is hybrid, which involves spending at least three days per week, or 60% of our time in the Basildon office. Please note – due to the technicalities of the role, side-by-side training is required, so there is an expectation for 100% office attendance for at least the first 6 weeks. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.  What you’ll be doing: This is an exciting opportunity for a highly...

End Date Friday 18 September 2026 Salary Range £40,824 - £45,360 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Title: Complaints Manager Department: Property Management Location(s): Manchester HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least 4 days per week, or 80% of our time, at one of our office sites. Join us at Lloyds Living as we redefine what it means to manage property in the UK. We’re on an ambitious journey to become one of the country’s largest and most trusted landlords, creating vibrant communities and delivering exceptional living experiences. As we scale at pace, you’ll be part of a dynamic team shaping the future of property management—where innovation, customer focus, and growth go hand in hand. This is your chance to make an impact and be part of something extraordinary....

End Date Thursday 17 September 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Title: Mobilisation Manager Salary Range: £40,000 - £45,000 Department: Special Operations (Mobilisation Team) Location: Manchester Reports To: Operations Director – Special Operations Working Pattern: Hybrid – 40% of time required either within the Lloyds Living office or travelling to developments as required Join us at Lloyds Living as we redefine what it means to manage property in the UK. We’re on an ambitious journey to become one of the country’s largest and most trusted landlords, creating vibrant communities and delivering exceptional living experiences. Job Description As our portfolio continues to grow, successful mobilisation of new homes and developments into management is critical. Whether bringing new developments...

End Date Thursday 24 September 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Senior Manager, Customer Conduct & Product Governance SALARY: £85,493 - £100,580 LOCATION(S): Edinburgh, Leeds, Halifax, Birmingham, Bristol HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending a minimum of two days per week, or 40% of our time at one of our Risk Hubs. About this opportunity: This is a unique opportunity to shape how millions of customers interact with their finances, and to help set the bar for good customer outcomes at a pivotal time in the Group’s strategic transformation. The Customer and Product Policy team sets the guardrails for product design, servicing, monitoring and withdrawal, and is responsible for the...

End Date Sunday 27 September 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description Job Title: Regional Agricultural Manager – Agricultural Mortgage Corporation (AMC) Location:   South & South East England Salary: Competitive package available Hours: Full Time Working Pattern : Two days per week (or 40% of your time) at one of our offices or in face to face interactions with Clients, Agents and professionals. About this opportunity We have a very rare and exciting opportunity to join the Agricultural Mortgage Corporation (AMC) business as a Regional Agricultural Manager (RAM) for the South and South East of England. This is an extremely interesting part of the Group's Business & Commercial Banking (B&CB) Division. This position creates a great platform for a...

End Date Sunday 27 September 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description Job Title: Regional Agricultural Manager – Agricultural Mortgage Corporation (AMC) Location:   Northwest England & Southern Scotland Salary: Competitive package available Hours: Full Time Working Pattern : Two days per week (or 40% of your time) at one of our offices or in face to face interactions with Clients, Agents and professionals. About this opportunity We have a very rare and exciting opportunity to join the Agricultural Mortgage Corporation (AMC) business as a Regional Agricultural Manager (RAM) for the Northwest England and South of Scotland. This is an extremely interesting part of the Group's Business & Commercial Banking (B&CB) Division. This position creates a great platform...

End Date Thursday 17 September 2026 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary Based in Watford Job Description JOB TITLE:  Delivery Management Advisor SALARY: £31,380 LOCATION(S): Watford HOURS : Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least three days per week, or 60% of our time, at our Watford office. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained unless an exception is requested About this Opportunity The successful candidate will be responsible for working within the Order and Delivery Team assisting in all areas of the department, providing excellent customer service, whilst managing the driver’s anticipation of waiting for their new car to be delivered by...