80 customer journey manager jobs found

About this role: Are you ready to join a dynamic and evolving global bank? Wells Fargo are seeking a Risk and Controls Framework Financial Crimes Specialist to assist with the coordination and oversight of our regional Financial Crime Risk and Control environment. Providing support to both the Manager and Senior Specialist, activities will include the analysis and preparation of management information, the development of key reports and presentations, providing guidance to stakeholders on their control suite, and keeping abreast of change within a continually developing control environment. You'll collaborate with international and enterprise teams, and act as a key point of contact in region for Financial Crime control related topics. In this role you'll be providing day to day support on all areas of the Risk and Control framework activities assisting with the creation of materials, the assessment of control effectiveness, identifying opportunities to improve the risk and...

End Date Wednesday 26 March 2025 Salary Range £59,850 - £66,500 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked, Hybrid Working, Job Share, Reduced Hours Job Description Summary . Job Description Job title:  Social Sustainability Manager Location:  Bristol, Birmingham, Edinburgh, Glasgow, Leeds, Manchester or London Salary : £60,000 pro-rata Hours:  Part time – 21- 28 hours Working Pattern:  Our work style is hybrid, which involves spending 40% of your time at our above offices. About this opportunity: A phenomenal part time job share opportunity to join the Social Sustainability team in Business & Commercial Banking (BCB) during an exciting phase of growth and development as we support the Group’s purpose of Helping Britain Prosper. The team’s mission is to “Break down socio-economic barriers impacting the UK’s under-served...

End Date Tuesday 25 March 2025 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: 130550 Product Manager - BTB Payments Product ROLE TYPE: 12 Month Fixed Term Contract or Internal Secondment LOCATIONS: Birmingham, Bristol, Edinburgh or London HOURS:   Full-Time WORKING PATTERN:   Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About This Opportunity: An exciting opportunity has arisen to join the Domestic Payments Product Team within Business Transaction Banking (BTB) as a Product Manager. BTB provides a diverse range of products and services both domestically and internationally to BCB customers. The team is responsible for Product Management, Governance, Commercialisation and Pricing &...

End Date Thursday 27 March 2025 Salary Range £70,929 - £78,810 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Join Lloyds Banking Group as a Digital Strategy and Innovation Manager. Are you passionate about the shaping the future of mobile banking? We’re on the lookout for an innovative, customer-centric individual to join our team and redefine how we connect with customers; helping us revolutionise our app experience by showcasing the best of the bank and beyond! Job Description JOB TITLE:  Digital Strategy and Innovation Manger LOCATION(S):  London, Belfast, Leeds, Halifax, Bristol, Birmingham, Manchester, Glasgow, Chester HOURS:  Full-time WORKING PATTERN:  Our work style is hybrid, which involves spending at least two days per week, or 40% of our time at an office hub. We support agile working,  click here  for more...

End Date Tuesday 25 March 2025 Salary Range £90,440 - £106,400 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Senior Segment Manager, Customer Propositions (12mth Secondment) LOCATION(S): Halifax, Bristol, Leeds or London SALARY: From £76,194 for non London based colleagues, or from £90,440 for London based colleagues HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in an office site This is a 12 month fixed term contract opportunity About the role We're on the lookout for a senior segment manager as part of the mass market segment team. In this role you will be the embodiment of your customer; you know everything there is to know of your segment and pride yourself of being able to walk in the customers shoes and speak their language. You can translate the needs from your...

End Date Tuesday 25 March 2025 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: 130547 Assistant Product Manager - Business Transaction Banking LOCATIONS: Birmingham, Bristol, Edinburgh or London HOURS:   Full-Time WORKING PATTERN:   Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites ADDITIONAL INFORMATION: There are 2 positions available, 1x permanent role and 1x 12 month Fixed Term Contract/internal secondment, which will support the Product Manager in their delivery. About This Opportunity An exciting opportunity has arisen to join the Domestic Payments Product Team within Business Transaction Banking (BTB) as an Assistant Product Manager focusing on Physical Payments. BTB provides a diverse...

End Date Wednesday 26 March 2025 Salary Range £80,206 - £94,360 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Senior Manager, Digital & Distribution Compliance, Customer & Product Specialist, CCOR Salary: £83,411 - £98,130  HOURS: Full time LOCATION(S): Edinburgh, Leeds, Halifax, Cardiff, Birmingham and Bristol WORKING PATTERN: Our work style is hybrid, which involves spending two days per week, or   40% of our time at one of our Risk Hubs About this opportunity: We’re on an exciting journey and there couldn’t be a better time to join us. We’re putting in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for managing the risks that they face! This means we’re changing how we do...

End Date Monday 17 March 2025 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked, Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Data & Analytics Strategy Manager, Channel Insight (12 month Fixed Term Contract) SALARY:  £62,000+ (dependent on experience) LOCATIONS:  Bristol HOURS:  Full-Time WORKING PATTERN:  Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites Our role as a Channel team is to provide the insight to improve our channel journeys, giving our customers a better choice of channel to best meet their need.   Within Channel Insight we play a pivotal role in providing action orientated insight, which is essential in driving the strategy of channel migration to digital and marketing led channels....

About this role: Wells Fargo is seeking a dynamic and pragmatic Compliance Senior Manager (Executive Director) to join the International Legal Entity Compliance management team to lead Governance and Reporting within International Legal Entity Compliance. To support the International Compliance Leadership Team ('ICLT'), and the department by overseeing the effective and efficient implementation of the key governance and reporting operational activities. The role provides management, leadership, strategic direction and decision making for the Compliance Programme elements including, but not limited to, Governance and Reporting internal and external to Compliance, Risk Appetite, Issue Management, Audit, and IT&V engagement, coordinating Regulatory Relations engagement and submissions oversight and operational activities to enable International ICLT to execute against the Compliance agenda. This role is based in London and will report to the International Head of Legal...

End Date Sunday 23 March 2025 Salary Range £70,929 - £78,810 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE:  Relationship Manager- Mid Corporates LOCATION(S): North East and Yorkshire HOURS : Full Time WORKING PATTERN:  Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, in the office. About this opportunity We're looking for a Relationship Manager to join our team! If you’re passionate about building strong client relationships and driving business growth, this could be the perfect role for you. You'll lead a small Mid Corporates portfolio of clients with an annual turnover of between £25m-£100m across the North East & Yorkshire and help grow and bring more of the bank's proposition to your customers. Your roles and responsibilities will...

End Date Monday 17 March 2025 Salary Range £43,803 - £48,670 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary Based in Watford Job Description JOB TITLE:   Used Leasing Operational Manager (12 month FTC) SALARY:   :   £42,120 rising to £43,803 as 1/04/25 LOCATION(S):   Watford HOURS:   Full-time WORKING PATTERN:   For the first 6 months you'll be in office for 5 days a week and then move to hybrid, which involves spending at least 3 days per week at the Watford office site. About this Opportunity Responsible for the Operational delivery of all used leased vehicles, including related process delivery and supplier management, ensuring effective cost management and an outstanding customer Driver experience for Tusker’s customers. Responsible for implementing, developing and improving...

End Date Tuesday 18 March 2025 Salary Range £59,850 - £66,500 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked, Hybrid Working, Job Share Job Description Summary . Job Description Job title:  Conversion Rate Optimisation Experimentation Manager Location: Edinburgh Salary : £59,850 - £66,500 Hours:  Full time Working Pattern:  Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Edinburgh office. About this opportunity: We have an exciting opportunity to join us in our Insurance, Pensions and Investments (IP&I) as a Conversion Rate Optimisation Experimentation Manager (CRO). This role offers an outstanding opportunity to work alongside CRO professionals and grow your expertise in a dynamic, data-driven environment. You'll support the development and delivery of strategies for...

End Date Thursday 20 March 2025 Salary Range £65,385 - £72,650 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE:Risk Manager, Financial Promotions & CMA, Salary: £62,874 to £69,860 LOCATION(S): Bristol, Cardiff, Birmingham Edinburgh, Leeds, Halifax HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending two days per week, or 40% of our time at one of our Risk Hubs. About this opportunity: We’re on an exciting journey and there couldn’t be a better time to join us. We’re putting in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for managing the risks that they face! This means that across the Group, we’re changing how we do risk management, and in...

End Date Wednesday 19 March 2025 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE:   Associate Director, UK Government & British Overseas Territories LOCATION:   London, Gresham St HOURS:   Full-Time WORKING PATTERN:   Our work style is hybrid, which involves spending at least two days per week or 40% of our time, at one of our office sites. About this Opportunity Are you ready to take your career to the next level? We're thrilled to offer an exciting opportunity for an Associate Director to join our UK Government & British Overseas Territories Team in Institutional Coverage, based in London. This role is your chance to be part of a dynamic and rapidly expanding team, where you'll play a pivotal role in our aspiration to become the banker of choice for the UK...

End Date Friday 21 March 2025 Salary Range £90,440 - £106,400 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Strategic Affordability Propositions Senior Manager LOCATION(S): Chester or London HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days per week) in one of our office sites mentioned above About this opportunity This is an exciting opportunity to lead one of the Consumer Lending teams with a goal to transform how we engage and serve customers using propositions including Your Credit Score (YCS) and new Data Products In Customer Affordability & Data we lead on three areas: Helping customers understand how much they can sustainably borrow regardless of the product they choose or the channel they reach us Redefining how we assess affordability and eligibility across...

End Date Thursday 13 March 2025 Salary Range £30,609 - £32,220 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary Based in Watford Job Description JOB TITLE: SOC- Order & Delivery Advisor SALARY: £29,431 rising to £30,609 as 1/04/25 LOCATION(S): Watford HOURS : Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least three days per week, or 60% of our time, at one of our office sites. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained. About this Opportunity The main purpose of this role is to assist drivers in navigating the entire order fulfilment process and address any issues or concerns that may arise. Supporting drivers once an order is placed with a dealership until...

End Date Thursday 13 March 2025 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary Based In Watford only Job Description JOB TITLE: SOC- Order Admin & Placing Advisor - Watford SALARY:  £29,431 rising to £30,609 on 1/04/25 LOCATION(S):  Watford HOURS : Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least  three  days per week, or  60%  of our time, at our Watford site. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained. About this Opportunity This role plays a crucial part in facilitating efficient contract management, ensuring timely vehicle procurement, and maintaining strong relationships with employers and dealerships. Here are some key tasks and responsibilities: Ensuring all...

End Date Thursday 20 March 2025 Salary Range £76,464 - £84,960 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked, Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE:   Risk Manager PRA Group Regulatory Affairs (GRA), Central Compliance, CCOR LOCATION(S): London, Edinburgh or Leeds SALARY; £76,464 - £84,960 HOURS:   Full time WORKING PATTERN:   Hybrid, 40% (or two days) in one of the above offices   About this opportunity We’re on an exciting journey at LBG and there couldn’t be a better time to join us. We’re putting in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for handling the risks that they face. We’re looking for a Risk Manager to help inform and support Board members, Senior Executives and relevant...

End Date Sunday 30 March 2025 Salary Range £57,546 - £63,940 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary As per Job Description Job Description Job Title: Sourcing Manager (Marketing Services) Location: Bristol, Edinburgh, Halifax or Birmingham Salary : £57,546 - £63,940 Hours:  Full time Working Pattern : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, in one of our office sites, as listing above. About us We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you! About this opportunity It's a phenomenal time of change and transformation within the Group and the GS&SM...

End Date Thursday 27 February 2025 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary Based in Watford only Job Description JOB TITLE: SOC- Order & Delivery Advisor SALARY: £29,431 LOCATION(S): Watford HOURS : Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least three days per week, or 60% of our time, at one of our office sites. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained. About this Opportunity The main purpose of this role is to assist drivers in navigating the entire order fulfilment process and address any issues or concerns that may arise. Supporting drivers once an order is placed with a dealership until the point of delivery involves various responsibilities...