Relationship Manager

Job Description

End Date

Friday 12 June 2026

Salary Range

£72,702 - £80,780

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

We have an exciting opportunity to join the highly successful Business & Commercial Banking team in the London & East Trading Region supporting clients in the Manufacturing, Wholesale and Consumer sectors.

We provide outstanding support for businesses within the SME sector and this exciting role is in the Trading sector. We're passionate about looking after our customers. Are you? If so, we could be a great fit!'

The successful candidate will be responsible for delivering a great client experience, whilst identifying opportunities to grow income, balance sheet & market share and managing any associated risks.

They will do this in a way that continually seeks to improve professional standards and by being an expert user of colleague tools to drive added value to the client.

Working in partnership with the Client Relationship Team the role holder will be responsible for building powerful internal & external networks to bring the whole bank to the client. The majority of their time will be spent interacting with existing clients, prospects and introducers. They will also be responsible for their own personal development and are expected to be agile and work with digital technology to improve their own personal effectiveness.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
Ready for a career where you can have a positive impact as you learn, grow and thrive?
Apply today and find out more!

Our continued commitment to helping Britain prosper means that as a colleague you can make a difference to customers, businesses and communities.

Job Description

Job Description

  • Managing a portfolio of existing clients with all of their banking needs including lending, deposits and a wide range of other services & products.
  • Originating and developing new high profile client relationships, putting the client at the heart of what you do, adding customer value at every interaction and becoming a “trusted advisor”.
  • Identifying and evaluating expertise-led solutions against a range of criteria to find the ones that best meet business needs.
  • Analysing the opportunity in the local market and proactively prospecting for new, high value SME clients whose needs we can support with a range of products and solutions.
  • Being present and active to ensure Lloyds’ brand and message is clearly understood to ensure professionals and prospect businesses approach us for support.
  • Establishing relationships with group partner companies and through them bringing the whole bank to the client, delivering products to meet their needs.
  • Being accountable for the credit, compliance and operational risk across your client portfolio.
  • Supporting clients with developing ESG strategies and supporting their journey to Net Zero.

What we need from you?

  • Previous commercial banking experience with a proven track record delivering in a fast paced results driven environment.
  • Validated credit experience and be skilled at evaluating propositions to make confident and effective commercial recommendations.
  • Strong business origination experience with the ability to demonstrate how you're wired into local networks with extensive connections in the professional space.
  • Skilled team player as well as a proven self starter with a drive and passion to succeed individually and as part of the wider team
  • Strong communication skills with experience in building, creating and maintaining relationships with clients and influential external partners.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.