People Control Senior Manager

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Job Description Summary

Job Description

JOB TITLE:  People Control Senior Manager.

SALARY: £83,411pa to £98,100pa plus an extensive benefits package.

LOCATIONS: Bristol, Edinburgh or Leeds.

HOURS: Full-time.

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

Are you ready to build the people control agenda in one of the most dynamic areas of Lloyds Banking Group? The IP&I Chief Controls Office (CCO) is a strategic function driving stronger accountability, better insight, and more effective control outcomes across Insurance, Pensions & Investments.

The IP&I CCO focuses on strengthening the control environment and refining the process of identifying, assessing, and managing risk. This role contributes importantly by implementing people-related controls, boosting oversight of the people risk environment, and turning complex data into practical insights. These insights aid in making improved decisions and achieving stronger outcomes for colleagues, customers, and the business.

What you’ll be responsible for

As a People Control Senior Manager in the IP&I CCO, your responsibility is to lead the planning and delivery of people control actions across the business. You'll combine extensive risk and control knowledge with data-based insights, governance precision, and influencing capabilities to establish people-related controls within the wider risk environment. You'll also support business leaders in understanding and owning their people risk roles, identifying emerging and ongoing themes, and strengthening oversight, reporting, and intervention consistent with Group and regulatory expectations.

Your responsibilities will include

• Leading the assessment and oversight of the people control environment, identifying material, systemic, and emerging risks and ensuring timely reporting of any blocking issues when necessary.

• Leading the creation of clear, concise, and actionable people risk and control insight, including management information, trend analysis, and reporting for executive and governance forums.

• Assisting in applying and integrating people-related controls into the IP&I risk and control framework. This involves close collaboration with Risk Owners, Control Owners, People & Places, and internal business customers.

• Using a wide range of data sources to analyze the people risk environment, identify trends and root causes, and suggest proportionate interventions to improve control efficiency.

• Assisting in the creation and tracking of primary risk indicators, control actions, and governance results to facilitate sound oversight and informed decision-making aligned with risk appetite.

• Delivering trustworthy challenge and support to senior internal customers, aiding in reinforcing accountability, developing control maturity, and promoting continuous enhancement across the people control agenda.

• Supporting the management of people risk events, issues, and remediation activity, including investigation support, root-cause analysis, and tracking of actions through to completion.

• Managing and leading ad-hoc central initiatives as part of the CCO leadership team.

Why join us?

We’re dedicating billions to our workforce, facilities, and technology to revolutionize the way we address the needs of our 28 million customers. We’re growing, and we’d love you to come along for the ride!

What we’re looking for

• Demonstrable background in people risk, risk and control, governance, assurance, or a similar area within a complex regulated setting.

• Solid knowledge of risk and control frameworks, governance processes, and the effective implementation of controls addressing people-related risks.

• Ability to analyse and interpret multiple data sources to identify trends, evaluate control efficiency, and generate clear, outcome-focused insight.

• Excellent collaborator management and influencing skills, with the confidence to challenge constructively and build positive relationships across the business, CCO, and People & Places.

• Strong communication skills, with experience delivering clear reporting and written materials for senior leaders and governance forums.

• Good judgement, curiosity, and a continuous improvement approach, with the ability to turn technical requirements into practical, business-relevant actions.

We know great talent comes from many backgrounds. This job advert may reference specific years of experience. We recognise that skills develop in many ways. If you have relevant, transferable experience, we encourage you to apply.

This is a place for you:

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.​ ​We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.​

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.​ ​We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.​

Ready to make an impact? Apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.