Strategic Delivery Manager Data Transformation - Credit Cards 

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Job Description Summary

Job Description

JOB TITLE: Strategic Delivery Manager Data Transformation - Credit Cards

LOCATION(S): Chester or Manchester

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time at an office hub mentioned above.

What you’ll be doing

Want to play a central role in shaping how data and AI drive real impact across a major Credit Cards business?

As a Strategic Delivery Manager, you’ll sit at the heart of data and AI transformation within Credit Cards, leading delivery across a portfolio of initiatives spanning areas such as acquisition, pricing and portfolio management. You’ll operate in a complex, fast-moving environment where priorities compete and delivery depends on strong coordination — taking ownership end-to-end to ensure ideas move from concept into execution, production and measurable business outcomes. You’ll also play a key role in the ongoing migration to cloud-based data platforms, helping transform how data is accessed, used and scaled across the business.

You’ll work closely with business, data and technology teams to keep delivery aligned and moving at pace, ensuring the right tooling, data access and platform capabilities are in place for analysts and product teams to succeed. You’ll bring clarity and structure to complex delivery challenges, proactively managing risks and dependencies while helping define how success is measured. Alongside this, you’ll engage senior stakeholders with clear, confident updates and strategic insight, giving them the visibility and assurance needed to deliver data and AI outcomes at scale across the Credit Cards business.

Why join us?

We’re transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey.

What we’re looking for

• 3+ years proven experience delivering analytics or AI solutions into production, working with modern cloud, data and AI platforms

• Experience delivering acquisition, pricing or portfolio management solutions within credit cards or wider financial services

• Strong track record of owning delivery end-to-end, ensuring outcomes are achieved rather than just monitored

• Ability to collaborate across multiple teams while maintaining accountability for delivery outcomes

• Confidence to raise risks, challenge constructively and support decision-making

• Clear and effective communication skills, able to simplify complex delivery landscapes

And any experience of this would be useful:

• Experience working across large, matrixed organisations with complex stakeholder landscapes

• Exposure to agile delivery frameworks and continuous improvement of ways of working

• Experience influencing senior stakeholders and driving alignment across competing priorities

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We offer a wide‑ranging benefits package, including:

• A generous pension contribution of up to 15%

• An annual performance‑related bonus

• Share schemes including free shares

• Benefits you can tailor to your lifestyle, such as discounted shopping

• 30 days’ holiday, plus bank holidays

• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.