Job Description
Senior Analyst, Equities Operations, DSM Operations
About Us
LSEG is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to perfection in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and build jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.
Role Profile
The Senior Analyst is responsible for supporting the operation of trading services across LSE and Turquoise venues. This includes processing of admission applications, the enrichment and maintenance of reference data, and implementation of regulatory and market updates, including the review and handling of corporate actions. The Analyst will also assist in developing system enhancements in both departmental and business-wide projects, working closely with Market Operations, Technology and external collaborators.
Team Description
The Equities Operations team is responsible for maintaining trading services and reference data across LSE, Turquoise and associated venues. This includes the management of daily updates to internal and customer facing systems, admissions processing, corporate actions handling, and the execution of both ad-hoc and scheduled changes. The team works closely with internal partners and external market participants to ensure the timely and accurate delivery of services.
The team works on a shift basis with the current service hours between 07:00 and 18:00 UK time.
Department Description
DSM Operations covers Market Operations Services and Client Technology Services. The Market Operations Services team provides the centralised function for the maintenance of key trading services and reference data databases spanning the LSE and Turquoise venues. The department acts as a first point of contact for customers – both issuers and member firms requiring immediate or planned actions. It supports the admission of securities to trading, manages the impact of corporate actions and regulatory change on reference data, and co-ordinates communication with key organisations including EUI, CCPs, UKLA and regulators. The area manages close, operational relationships internally and externally.
Key Responsibilities
Process applications for admission to trading including input, validation and fee generation in line with applicable rules and standards
Act as a subject matter expert on Admissions processes, supporting internal partners and external clients throughout the admission lifecycle
Liaise with issuers, advisors, NOMADs and other market participants to resolve queries and ensure smooth processing of applications
Maintain oversight of application timelines and ensure delivery in line with market deadlines and service expectations
Maintain instrument data across LSE and Turquoise production platforms, including end of day reference data uploads
Review corporate actions daily using Bloomberg, Regulatory News Services and primary exchange sources, ensuring accurate interpretation and timely updates to instruments and systems
Support the dissemination of corporate action information to customers, ensuring key event details and dates are communicated clearly and in line with required standards
Perform large scheduled changes (e.g. quarterly reviews, ADT updates) and ad-hoc operational updates as required
Review daily and annual regulatory transparency updates and ensure they are accurately reflected in trading and reference data systems
Monitor primary exchange tick sizes and other market data points to ensure alignment
Proactively investigate regulatory updates from ESMA and the FCA and escalate impacts where required
Support regulatory reporting requirements by working with relevant teams to deliver accurate reference data and respond to queries
Collaborate effectively across products, teams and business areas to deliver robust operational services and change initiatives
Partner with Project Managers, IT and Trading teams on system enhancements, UAT and process improvements
Assist with the resolution of technical and production issues/incidents, ensuring timely escalation where appropriate
Investigate process failures and implement corrective actions
Participate in internal projects focused on process improvement and/or industry/regulatory change
Identify opportunities to improve controls, efficiency and quality within operational processes
Perform quality control checks as required and support the maintenance of strong operational standards
Train other members of staff, support junior colleagues and deputise for the Assistant Manager where required
Desk coverage is from 07:00 to 18:00 (UK Time) covered by three separate shifts (early, middle, and late)
Some weekend and bank holiday coverage required
Key Behaviours
Integrity
Has the sustained drive and energy to deliver support service to time and quality; and
Willingly puts in the effort to ensure activities are completed on time and to the required standard.
Partnership
Puts structured approaches in place to support delivery (e.g. schedules of work, progress tracking);
Builds effective working relationships across teams and collaborators; and
Seeks input and collaboration from colleagues and clients.
Innovation
Open to and willingly adopts new processes, approaches and ways of working.
Excellence
Oral and written communications are tailored to the audience's needs;
Pro-active and demonstrates initiative;
Prioritises activities according to business and operational need;
Strong analytical and problem-solving capability;
Analyses issues to identify the most appropriate solutions; and
Utilises available tools and resources to investigate and resolve problems.
Candidate Profile / Key Skills
Minimum experience of 4 years
Strong accuracy, attention to detail, and ability to work to deadlines under pressure
Experience operating in a professional, customer-focused environment where detailed processes must be followed
Solid understanding of capital markets and equities trading environments
Good awareness of regulatory requirements (e.g. FCA, ESMA), including their impact on reference data and corporate actions
Good communication and customer management skills
Confident teammate with good interpersonal skills and a proactive, ‘can do’ attitude
Recent experience in a similar operational or technical client service role supporting financial clients
Working knowledge of corporate actions processes and events would be advantageous
Additional technical skills, with the ability to learn quickly, would be beneficial in areas such as Power BI, electronic trading systems, market data, ITSM tools, Excel, and Salesforce.
Career Stage:
Senior AssociateLondon Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
About us
LSEG is one of the world’s leading providers of financial markets infrastructure and delivers financial data, analytics, news and index products to more than 40,000 customers in over 170 countries.
We help organisations fund innovation, manage risk and create jobs by partnering with customers at every point in the trade lifecycle: from informing their pre-trade decisions and executing trades to raising capital, clearing and optimisation.
Backed by more than three centuries of experience, innovative technologies and a team of 25,000 people in over 60 countries, we are driving financial stability, empowering economies and enabling you to grow sustainably.
Our purpose
At LSEG, our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
The services we provide as a leading global financial markets infrastructure and data provider are critical for economies around the world. The vital social and economic role we play enables sustainable growth for customers, partners, and the communities we all live in.
Our word is our bond. True in 1801. Just as true today.
London Stock Exchange is one of the world’s oldest stock exchanges and can trace its history back more than 300 years. LSEG was created in October 2007 (as the London Stock Exchange Group) when London Stock Exchange merged with Milan Stock Exchange, Borsa Italiana.
Our values
Our purpose is the foundation on which our culture is built. At LSEG, our values are Integrity, Partnership, Excellence, and Change. Underpinning our purpose, our values articulate how we work with customers, partners, and each other. They go to the heart of who we are and guide our decision making and everyday actions.
What we do
LSEG is a leading global financial markets infrastructure and data provider that operates connected businesses to serve customers across the entire financial markets value chain.
With capabilities in data, indices and analytics, capital formation, trade execution, clearing and risk management, we operate at the heart of the world’s financial ecosystem and enable the sustainable growth and stability of our customers and their communities.
Together, our five business divisions – Data and Analytics, FTSE Russell, Risk Intelligence, Capital Markets and Post Trade – offer customers seamless access to global financial markets, across the trading lifecycle.
Our key locations
LSEG is headquartered in the United Kingdom, with significant operations in over 60 countries across Europe, the Middle East, Africa, North America, Latin America, and Asia Pacific.
Workplace Initiatives
- Programme for parents returning to work after Parental Leave? Yes
- Leadership development programmes? Yes
- Mentoring programmes? No
- Coaching Progammes - Yes
- Employee-led diversity networks? Yes
- Internal women's networking groups? Yes
-Open to discussing flexible work arrangements at interview stage? Yes
Global Parental Leave: 26 weeks
Minimum weeks tenure required to be eligible for paid maternity leave: Global Parental Leave: 12 months / 52 weeks
No. of weeks paid paternity leave at full salary: Global Parental Leave: 26 weeks
Minimum tenure required to be eligible for paid paternity leave: Global Parental Leave: 12 months / 52 weeks
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Gender Pay Gap |
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2023? |
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Average pay gap: |
N/A* Please see Non-identifiable gender pay gap |
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Median pay gap: |
N/A* Please see Non-identifiable gender pay gap |
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Average bonus gap: |
N/A* Please see Non-identifiable gender pay gap |
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Median bonus gap: |
N/A* Please see Non-identifiable gender pay gap |
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Non-Identifiable gender pay gap |
1.2% Find out more in our LSEG Sustainability Report 2023 |
Signatory of the UK Women in Finance Charter? Yes - since 2016
Targets to raise the number of women in leadership? Yes - LSEG achieved our goal of 40% female representation in senior leadership positions globally by December 2022. We remain committed to maintaining at least 40% female representation in senior leadership.
Targets to raise the number of BAME individuals in leadership? Yes - 25% underrepresented ethnic groups in senior leadership roles (ExCo and Group Leaders) by 2027
Listed in the Bloomberg Diversity & Inclusion Index? No
Returner Programme
As part of our Global Parental Leave offering, from 1st July 2024 all parents returning from any type of family leave (Global Parental Leave, UK Maternity, Paternity, Adoption or Shared Parental Leave) are eligible to an eight-week phased return to work, working 80% of normal hours at full pay. Additionally, LSEG is introducing enhanced leave to support families whose children require neonatal care.
Other Programmes
We offer a wide range of opportunities for ambitious graduates and students to start a dynamic and rewarding career in global financial markets. You can join us on an Internship or Graduate programme, which provides a formal learning experience or directly into Entry level positions.
Graduate programmes
Our graduate programmes, for final year undergraduate or Masters students and recent graduates, sit within Businessor Technology.
From day one you will be aligned to a division, where you will access divisional and global learning opportunities and experiences.
Our sustainable growth as a business means that more than ever before there are opportunities to develop your career in a truly global organisation, which is critical to the successful functioning of global financial markets. The breadth of our business means you will never lack opportunities to learn and grow.
Our Business Programme will allow you to gain valuable experience within one of our Divisions (Capital Markets, Post Trade , FTSE Russel and Data & Analytics) or, alternatively, work across one of our Group functions (People, Corporate Affairs and Marketing, Finance, Strategy or Risk). In the Divisional roles, you may be involved in helping companies to raise capital, developing benchmark ranges and indices, or building and evaluating risk models. In one of our Group functions, you’ll work in a central function to support company goals.
Our Technology Programme will enable you to launch your career in Engineering by contributing to live projects, collaborating with and being mentored by best-in-class talent as you acquire critical skills through on-the-job experiences. You’ll have a meaningful role in harnessing new, exciting technologies, and work on projects aimed at integrating them into our frontline products and operations.
Learning and Development
At LSEG we believe that colleagues own and drive their development. We understand it can be nerve-wracking to embark on a new career and, in some cases, make the transition from education to practice. We will assist you in nurturing a growth mindset and developing foundational and human skills such as financial market value chain, customer centricity, adaptability, innovation, problem solving and stakeholder management as well as specialist skills that are critical to the division that you will be working with.
During the programme we will provide curated learning pathways through leading learning platforms, a chance to connect with subject matter experts within LSEG and the opportunity to pursue a professional qualification that supports to build critical skills relevant to your area of specialisation, aiming to develop your knowledge and skills – with a global and divisional focus. You will also have access to Career Navigator, our brand-new personalised platform which will empower you to define and achieve your career ambitions within LSEG. You will access global and local learning opportunities and experiences, as well as a network of Early Careers peers who will support you as you progress your career journey at LSEG. You will contribute to wider society through CSR and volunteering initiatives as you build connections forming a global community across LSEG.
LSEG is a place where you can take your career in any direction. We believe in the career philosophy of “My Career. My Opportunity. My Future.”, empowering you with the tools and structure needed to broaden your skills. Beyond the programme, you can look forward to opportunities to advance your skills and learning at every stage of your career. Our scale and global presence give you the opportunity to deepen your abilities and expertise and take the next steps on your journey to achieving your career ambitions.
Internship programmes
Our summer internship programme, for penultimate year students, is a unique opportunity to get to know LSEG’s business and to gain an in-depth insight into financial markets.
Whether you apply for the Business or Technology internship, you will understand what a career with LSEG would really be like. The programme has been crafted to enable exploration of potential career pathways at LSEG, to start to build some of the key skills you will need as a graduate and to support you to build self-insight into your strengths and interests.
Our Technology Internship will enable you to launch your career in Engineering. Your technical placement will involve coding, development, and innovation. You’ll have a meaningful role in harnessing new, exciting technologies and working on projects aimed at integrating them into our frontline operations.
Our Business Internship programme will allow you to gain valuable experience within one of our Business Divisions, whilst gaining broader exposure to the wider Group. You’ll gain valuable experience in one of our Divisions (Capital Markets and Post Trade).
Schools and young people
We’re passionate about maximising the opportunities available to children and young people regardless of their background and have set up a number of initiatives that allow us to provide support.
LSEG Foundation
A vital way of delivering our purpose in the community and wider society is through the LSEG Foundation. Working with charity and NGO partners, we deliver a range of programmes across the globe, creating opportunities for those in need to participate in education, employment and enterprise. This is a vast challenge, so we aim to focus our support where we think it can have the greatest impact. Our aim is to help people access economic opportunities and build a secure future with financial independence.
Our programmes vary by geography and need. We create change through a variety of initiatives. These could include helping girls stay in school for longer, as part of a wider strategy to address gender inequality and community education, guiding young adults into secure work, education programmes for financial literacy or supporting individuals in reskilling for a fresh start.
Work experience
We are committed to supporting young people to explore career opportunities, build their employability skills and bridge the gap between education and practice.
Apprenticeship Programme (UK)
Our Apprenticeship Programme currently offer an 18-month accelerated development programme, combining real work experience with away-from-the-desk learning.
Online financial literacy resources
At LSEG, we believe financial literacy opens up options and opportunities. Whether it’s study and career choices now, or how to save and invest money later on in life, understanding how finance works can help build a better future for us all. To help boost the financial literacy of kids across the globe we offer a wealth of online resources and videos to help you learn more about the world of finance.