Citi's Markets business is one of the world's leading franchises, spanning fixed income, currencies, commodities, equities, and prime finance across more than 160 countries. The business serves a broad and sophisticated global client base — from financial institutions and asset managers to corporates and sovereign entities — combining global reach with deep regional expertise. Within this franchise, the Client Management Team operates as a strategic centre of gravity, working directly with Sales leadership to define priorities, sharpen the client agenda, and ensure the franchise is positioned to deliver strong, sustainable revenue growth.
Citi's Client Management Team is looking to hire a VP-level client and sales strategy professional to help cover the EMEA Markets franchise. Reporting to the Chief of Staff and Client Strategy Head for UK, Europe and MEA, this individual will work alongside a range of Sales management stakeholders across asset classes, supporting both the definition and execution of key strategic priorities. The team's mission is clear: to be the trusted advisor to Markets Sales Management — helping position the client franchise for strong revenue growth coupled with robust returns. For a candidate with front office, consulting, or business development experience, this is a role with genuine strategic influence and senior visibility.
Primary Responsibilities
Drive strategic projects to develop the client franchise and sales organisation, including opportunity evaluation for new and target markets and clients, evolution of client coverage models, performance metrics design, and Demarketing and Offboarding assessments.
Partner with Sales management to execute core client strategy activities across the region — including wallet benchmarking, strategic data analysis, and client and business reviews — translating complex inputs into clear, actionable output.
Develop and execute cross-asset initiatives to meet evolving client needs and drive greater coordination between businesses, with a consistent focus on revenue growth and robust returns across the EMEA footprint.
Build and oversee efficient processes and tools that create capacity for the Sales organisation, identifying opportunities for improvement and leveraging technology and automation to reduce friction and increase effectiveness.
Partner with Global and Regional Client Strategy teams, as well as Infrastructure and Technology stakeholders, to share best practice, align on priorities, and assist in monitoring progress against the Global Client Experience Goals.
Identify key themes, validate analytics, and create actionable output for senior audiences, maintaining high standards for accuracy, rigour, and quality across all deliverables.
What We Need From You
Experience working in Markets, with a desire to go deep into products, client segments, and EMEA countries; a background in management consulting, business development, client strategy, or the front office is strongly preferred.
Strong analytical capability, with the ability to work with large volumes of data, derive meaningful conclusions, highlight limitations appropriately, and deliver work product to consistently high standards of quality and accuracy.
Technical proficiency in Excel and PowerPoint as a baseline; experience in process automation or data analysis via coding (e.g., VBA or Python), Tableau, or other data tools is a significant advantage; familiarity with AI-enabled workflows is a plus.
Strategic mindset and personal impact, with demonstrated experience advising senior stakeholders on strategic courses of action, taking ownership through to execution, and building buy-in through gravitas and clear verbal and written communication.
Excellent presentation skills, with the ability to frame and communicate findings powerfully using data visualisation and written narrative tailored to senior audiences.
Degree educated (BA, B.Com, or B.Sc. minimum; MBA is a plus), combined with a strong work ethic — organised, proactive, and highly motivated, comfortable managing multiple parallel workstreams, and bringing the intellectual curiosity, tenacity, and resilience required to thrive in a fast-paced environment.
What Citi Can Offer You
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day.
We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. If you are actively working with clients, have a passion for relationships and want to be part of a successful global franchise – then apply today.
------------------------------------------------------
------------------------------------------------------
------------------------------------------------------
------------------------------------------------------
------------------------------------------------------
------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi works tirelessly to provide consumers, corporations, governments and institutions with a broad range of financial services and products. We strive to create the best outcomes for our clients and customers with financial ingenuity that leads to solutions that are simple, creative and responsible.
"We consistently assess Citi’s role in response to three questions: What are we doing to help create inclusive and resilient communities? How can we use our voice to help drive dialogue toward solutions? Is Citi walking the talk — are we doing the right things within our own firm? The short answer to all three of these questions continues to be the same: that we can and should do more."
— Michael L. Corbat, CEO
| Workplace Initiatives | |
| Program for parents returning to work after Parental Leave? | Yes- Open for vacancies in November 2019 |
| Leadership development programs? | Yes |
| Mentoring programs? | Yes |
| Coaching programs? | Yes |
| Employee-led diversity networks? | Yes |
| Internal women’s networking groups? | Yes |
| Open to discussing flexible work arrangements at interview stage? | Yes |
| No. of weeks paid maternity leave at full salary: | up to 26 weeks |
| Minimum weeks tenure required to be eligible for paid maternity leave: | 26 weeks |
| No. of weeks paid paternity leave at full salary: | 2 weeks |
| Minimum tenure required to be eligible for paid paternity leave: | 26 weeks |
| Workplace Initiatives | |
| Gender pay gap reporting information 2017 (UK): | |
| Average pay gap: | 43.50% |
| Median pay gap: | 32.00% |
| Average bonus gap: | 71.60% |
| Median bonus gap: | 71.40% |
| Signatory of the UK Women in Finance Charter? | Yes |
| Targets to raise the number of women in leadership? | Yes |
| Targets to raise the number of BAME individuals in leadership? | Yes |
| Listed in the Bloomberg Diversity & Inclusion Index? | Yes |
Returner Programme
The Citi Returner Programme is a supportive hiring programme, designed to help you transition from a career break into a career within financial services. You may have worked in the finance sector, the tech sector or another industry all together! We value your knowledge, skills and experience, regardless of how and where you have developed them. We believe that hiring people from different backgrounds with diverse perspectives brings advantages to our teams.
The programme will start in January 2020 and Returners will benefit from a structured and in-depth induction to help them transition successfully back into the workplace, followed by a tailored programme of professional development and learning delivered over a period of 15-18 months, dependent on the role and career pathway.
Returners will undertake professional qualifications as part of the programme and enjoy the benefits of being part of a supportive cohort. Citi recognises the importance of flexible working arrangements and is happy to explore these with you.
Eligible candidates will –
• Have been on a career break for at least two years
• Be looking to start the next phase of their career in financial services, in a range of roles, including operations and technology
• Demonstrate natural curiosity and be motivated to learn new skills
• Exhibit excellent leadership and communication skills
The returner programme will be open for applications on the 1st September 2019.