End Date
Saturday 11 July 2026Salary Range
£72,702 - £80,780We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job ShareJob Description Summary
Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 13 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.Job Description
JOB TITLE: Comms/Content Designer (12-Month FTC)
SALARY: £72,702 - £80,780
LOCATION: London
HOURS: Full-Time
DURATION: 12-Month Fixed-Term Contract
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our London office.
About this opportunity
We are seeking an experienced Communications Manager to join our Enterprise Experience Design team and support our Emerging Technology and Innovation (ET&I) colleagues.
This role is integral to shaping, curating, and driving our internal and external communications strategy for ET&I. You'll play a pivotal role in managing communications across various channels, ensuring they are engaging, impactful, and aligned with our strategic goals – from planning through to execution.
You'll collaborate with a team of product owners and designers within the ET&I space, bringing our ideas to life for the wider LBG community. Your role will involve:
Evaluating and optimising existing communication channels, streamlining processes where necessary.
Developing communications strategy and implementing an internal and external communications and engagement plan.
Utilise your UX, Visual and Content Design skills to produce engaging content that clearly communicates the ethos, achievements and impact our ET&I colleagues are delivering.
Plan, organise and host internal and external events.
Effectively analysing and measuring the impact of all communications.
Ensuring the production of high-quality communication materials across channels such as email newsletters, our social Viva Engage community and podcasts.
Overseeing content and structure management on SharePoint.
Proofreading and creating engaging content with a focus on different target audiences to ensure communications resonate effectively.
What you’ll need
Experience in developing a communications strategy for both internal and external audiences.
Strong verbal and written communication skills.
Excellent UX, Content and Visual Design crafts.
Proficiency in Microsoft 365 and SharePoint.
Experience in planning and launching communications across various internal and external channels.
Strong competency in information gathering and stakeholder engagement/management.
Experience in promotional visual design (print and digital), with familiarity in Figma, Adobe Creative Suite and Synthesia.
Experience in planning and hosting events.
And someone who is
Confident and proactive in bringing ideas to the table.
A strong storyteller capable of crafting compelling narratives and measuring the impact.
Independent and persistent in chasing content when necessary.
About Working For Us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Ready to start growing with purpose? Apply today and let’s create something extraordinary together!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
We're changing financial services, and we want you to join us.
We're the UK's largest financial services group, with our 25 million customers and a history stretching back more than 300 years.
We pride ourselves on creating a great environment for colleagues to work in, one which is inclusive and driven by our values. This is critical to our business success as we know that colleagues who can show up to work as themselves are those that bring their best.
We're an inclusive and open organisation with a scale that creates a vast range of roles and opportunities. We offer a plenty of options for continual personal growth and you'll be part of a culture which embraces diversity of talent, creativity, skills and thinking among our teams.

Workplace Initiatives
|
Opportunities for people returning from a career break |
Yes our Returner opportunities offer a career path to candidates with a 18 month year break in their career’ with ‘Yes, our Returner opportunities are aimed at candidates who have had a 18 month or more career break |
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Leadership development programmes? |
Yes |
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Mentoring programmes? |
Yes |
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Coaching programmes? |
Yes |
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Employee-led diversity networks? |
Yes |
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Internal women’s networking groups? |
Yes |
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Open to discussing flexible work arrangements at interview stage? |
Yes |
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No. of weeks paid maternity leave at full salary: |
20 weeks based on full pay + 19 weeks at the current statutory maternity pay rate |
|
Minimum weeks tenure required to be eligible for paid maternity leave: |
No qualifying service period |
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No. of weeks paid paternity leave at full salary: |
6 weeks |
|
Minimum tenure required to be eligible for paid paternity leave: |
No qualifying service period |
|
Gender pay gap reporting information (insert year) (UK): 2022 |
|
|
Average pay gap: |
30.5% |
|
Median pay gap: |
33.6% |
|
Average bonus gap: |
62.5% |
|
Median bonus gap: |
69.5% |
|
Signatory of the UK Women in Finance Charter? |
Yes |
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Targets to raise the number of women in leadership? |
Yes |
|
Targets to raise the number of BAME individuals in leadership? |
Yes |
|
Listed in the Bloomberg Diversity & Inclusion Index? |
Yes |
Flexible Working Policy
We take pride in being a leader in flexibility and offer a wide array of flexible working options for different circumstances. How you work and the options available will depend on the role you're in, but we aim to offer the flexibility needed by everyone.
For many of our office-based roles, we work in hybrid ways, which involves spending at least two days per week or 40% of their time at one of our office sites. Dependent on your role, other flexible options may be available, such as part-time or compressed hours, complete home-working or job share. ‘Find out how flexible working can work for you’.
Flexible Working Policy
We take pride in being a leader in flexibility and offer a wide array of flexible working options for different circumstances. How you work and the options available will depend on the role you're in, but we aim to offer the flexibility needed by everyone.
For many of our office-based roles, we work in hybrid ways, which involves spending at least two days per week or 40% of their time at one of our office sites. Dependent on your role, other flexible options may be available, such as part-time or compressed hours, complete home-working or job share. ‘Find out how flexible working can work for you’.
Returner opportunities
Returning to work after time away can be challenging. That’s why we offer Returner opportunities that are designed to assist people returning to work after a career break of 18 months or more and our roles are permanent from the day one. Whether you’ve been away from work due to parenthood, illness, or even travel, we’re looking forward to hearing from you as we continue to grow!
What can you expect?
Coming back into the world of work after a career break can be really daunting – and we therefore know how important flexibility is. We’re very aware that ‘normal’ office hours aren’t always doable, so will happily have the discussion about different working patterns with you.
These roles have been created with your career break in mind, making sure we are there to support you in your transition back to work. You will be brought in on a permanent contract and given meaningful work from day one. Plus, you’ll be paired with a buddy or mentor from your team to help guide you along the way. You’ll also benefit from being part of the wider Returners Community and have the chance to create a personal development plan that works for you.
Who are we looking for?
While banking or professional services experience is desirable, especially for some roles, we care more about the transferable skills you can bring to our business.
Testimonials
I had a good network of colleagues already working for Lloyds Banking Group, who were all very passionate about their roles - so it felt the right choice for me and gave me the courage to apply for a Business Analyst role through the Returners. It was a seamless recruitment experience and I was offered a role in the work I wanted to do.
Olufunke Oladinni, Business Analyst
I love being a Project Manager, and I can’t recommend the Lloyds Banking Group Returners enough. It’ll springboard your career, giving you the best opportunity to relaunch yourself and maximise your full potential.
Justin Pierce, Project Manager