CCB Digital, Technology & Communications Senior Relationship Manager - Director

Citi Commercial Bank UK’s Digital, Technology and Communication's team covers UK-headquartered Emerging High Growth and Mid-Market companies with a global footprint.

The Senior Relationship Manager is a strategic professional who closely follows the latest trends in the Technology and FinTech sector, adapts them for application in developing dialogue with prospects and covering clients, and has a deep understanding of the competitive landscape. The Senior Relationship Manager is an expert at understanding a client’s financial performance and participates actively in the credit underwriting process. This individual understands how clients capitalize themselves, is highly knowledgeable about the debt capital markets, and knows how to position the bank to compete for lead capital markets roles. This strategic player is also well-versed in building consensus internally and managing the risk management/credit committee discussions. The Senior Relationship Manager has outstanding communication skills that are leveraged to develop dialogue with clients and deliver the global Citi platform to the client, drive out-sized wallet capture, and exceed return hurdles. This individual should have a very strong understanding of the full product capabilities of the bank and understand how best to position against our competition. 

The Senior Relationship Manager is accountable for direct business results which include meeting return hurdles, driving topline revenue growth, and building a client relationship that leverages the product and geographic breath of Citi. This position requires a very experienced banker capable of driving business independently, as it will have a heavy emphasis on new business development. The Senior Relationship Manager’s primary responsibilities will be to build their own portfolio by acquiring new to bank relationships, represent CCB UK in the external market, and manage some existing client relationships. Additionally, this professional is responsible for mentoring Analysts, Associates and Junior Bankers.

Responsibilities:

• Self-originate new, multi-product and multi-country clients for CCB UK, and manage those relationship on an ongoing basis
• Responsible for actively calling on clients to deepen relationships and proactively owning, responding to and anticipating future needs, challenges or risks, in addition to identifying and pursuing new clients aligned with Citi’s value proposition
• Understand and follow trends within the industry to provide thought leadership to clients
• Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter experts, while structuring deals that balance risk and reward
• Substantial execution experience on complex deals with a proven ability to lead a deal team process
• Oversee the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes
• “Be the Best” for our clients’ by understanding and delivering on clients’ holistic treasury and strategic agenda. Be responsible for Client-level planning, budget and revenue responsibilities
• Demonstrate excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership). Ability to work effectively in team setting
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all times
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Extensive experience within Commmrcial or Corporate Banking
• In-depth knowledge of all aspects of commercial banking including strong commercial credit knowledge and an ability to quickly learn new products and services
• Demonstrates an expert level of Early Warning Detection skills
• Demonstrates expert level credit skills; capable of structuring all credit deals and guiding staff through the credit deal approval process
• Demonstrates advanced Citi’s credit-process and credit-appetite knowledge
• Ability to work effectively in team setting
• Ability to lead multi-functional teams to provide an exceptional client experience
• Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)
• Ability to work under pressure while making sound decisions
• Highly focused, able to rapidly determine key priorities, clearly communicate the priorities
• Accountable for significant direct business results or authoritative advice regarding the operations of the business
• A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure, and seamless client experience
• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
• Able to quickly adapt priorities based on the latest data insights

Education:

• Bachelor’s/University degree, Master’s degree preferred

Candidates applying for this role must be aware that it is a Certified Role, subject to the Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which has come into effect on 7 March 2016. Under the Certification Regime, certain Citi entities must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role.

Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:

Honesty, integrity and reputation

Financial soundness

Competence and capability

In order to comply with the requirements of the Certification Regime, certain Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, reference checks, credit checks and other background checks. If hired for this role, you will also be required to complete an annual declaration regarding your Fitness and Propriety.

By submitting your application, you acknowledge that you have read the information above and that you are applying for a Certified Role. You also agree to Citi carrying out any additional screening required, including permitted criminal record checks, reference checks, credit checks and any other background checks.

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