Change Manager | Banking Transformation

Location: London (Hybrid) | Practice Area: Business Consulting | Type: Fixed Term Contract – 6 Months

Drive successful business change on a high-profile banking transformation programme.

The Role

Join a strategic Third Party Risk Management programme supporting a global bank as it introduces a new Target Operating Model. As the Change Manager, you'll play a key role in preparing the business for change, ensuring colleagues across multiple workstreams are engaged, informed and ready to adopt new ways of working.

Working closely with programme leadership, you'll lead business readiness activities, stakeholder engagement and communications to support a smooth transition from programme delivery into business as usual.

What You'll Do

• Lead change management activities across a large-scale Third Party Risk Management transformation programme.

• Deliver change impact assessments, business readiness plans and stakeholder engagement strategies across multiple workstreams.

• Develop and execute communications and adoption plans that support successful implementation of the Target Operating Model.

• Partner with programme leadership, business stakeholders and delivery teams to embed new processes and ways of working.

• Monitor change adoption, identify risks and provide practical recommendations to maximise business readiness and long-term success.

What We're Looking For

• Proven Change Management experience delivering large-scale transformation programmes within a banking environment.

• Experience leading business readiness, stakeholder engagement and communications across complex change initiatives.

• Strong understanding of organisational change methodologies and change adoption best practice.

• Excellent relationship-building and communication skills with the ability to influence stakeholders at all levels.

• Experience supporting regulatory, procurement or technology transformation programmes is highly desirable.

Bonus Points For

• Experience supporting Third Party Risk Management or Procurement transformation programmes.

• Knowledge of Target Operating Model implementation within financial services.

• Consulting experience delivering enterprise-wide transformation programmes.

• Familiarity with change management frameworks such as Prosci, ADKAR or equivalent.

• Experience working within highly regulated financial services organisations.

Why Join Capco

• Deliver high-impact transformation programmes for Tier 1 financial institutions.

• Work in a collaborative, flat and entrepreneurial consulting culture.

• Access continuous learning, professional training and industry certifications.

• Help clients navigate complex regulatory and business transformation challenges.

• Shape the future of financial services through meaningful change.

Benefits

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.

• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations and in-house first aiders.

• Family-Friendly: Maternity, adoption and shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.

• Holiday Flexibility: Five weeks of annual leave with the option to buy or sell holiday days based on your needs.

• Continuous Learning & Extras: Minimum 40 hours of training annually, Business Coach from Day One, online GP services, Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work and dental insurance.

Inclusion at Capco

We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day.

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