Job Description
Citi is looking for a Product Development Transformation Lead to drive high-impact change across the Funds Middle Office Business, shaping the future of investment operations through strategic product development, Agile execution, and cutting-edge data and AI capabilities. This is a pivotal individual contributor role sitting at the intersection of product strategy, technology, and operations — contributing directly to the planning, development, and execution of the Middle Office product roadmap across operating models, platform redesign, data management, and evolving client needs. If you are a product professional who thrives on translating complex business challenges into scalable, client-focused solutions, this role offers the scope and seniority to make a measurable difference at a global financial institution.
Responsibilities
Lead strategic product development and transformation initiatives across the Funds Middle Office Business, ensuring each program aligns with overall business objectives and delivers measurable outcomes.
Coordinate complex, cross-functional programs spanning product, technology, and operations teams, driving seamless execution and successful delivery of key Middle Office initiatives.
Translate high-level business strategy into actionable product development plans, establishing clear accountability across teams and proactively identifying and mitigating risks to delivery.
Champion Agile ways of working across Middle Office squads and release trains, mentoring Product Owners and ensuring Program Increments are planned and executed in line with Citi's Agile strategy.
Bridge the gap between business requirements, product vision, and technical implementation to develop scalable solutions — including the deployment of AI frameworks — that accelerate time to market and improve operational efficiency.
Develop data capabilities for the business, including quality control frameworks and close-to-real-time data offerings that serve clients, internal stakeholders, and the broader business line.
Engage senior leaders, clients, and cross-functional partners to gather requirements, communicate roadmap progress, and align stakeholders on product vision and transformation direction.
Identify and pursue value-creation opportunities beyond immediate project scope, contributing to product innovation roadmaps, external partner collaboration, and ongoing market and competitor analysis.
Required Qualifications & Skills
Significant experience in product management, business analysis, or technology transformation within financial services, with a focus on data-intensive environments.
Solid knowledge of Middle Office services and investment operations, including trade management, settlement servicing, performance measurement services, post trade compliance and end client reporting.
Demonstrated experience delivering data integration strategies and client-facing solutions that meet complex operational requirements.
Hands-on experience with AI and machine learning automation projects, applied to process improvement or new product feature development.
Understanding of Book of Record management, including Investment Book of Record (IBOR) and Accounting Book of Record (ABOR) oversight.
Proven ability to manage competing priorities under pressure, adapting quickly to changing requirements and driving initiatives forward autonomously.
Excellent written and verbal communication skills, with the ability to convey complex information clearly to both technical and non-technical audiences.
Strong analytical and problem-solving capabilities, with a collaborative approach to working across operations, technology, compliance, legal, risk, and finance teams.
Bachelor's degree or equivalent experience in a related field.
Beneficial Skills & Qualifications
Familiarity with Order Management Systems (OMS) and their role within investment operations workflows.
Exposure to digital assets, distributed ledger technology (DLT)-based trading strategies, or cryptocurrency fund administration.
Experience supporting asset manager operations across fund and account structures.
A background in Financial Engineering, an MBA, or a relevant Master's degree.
CFA designation.
What We Offer
At Citi, you will work on transformation programs with real strategic consequence, in a performance-driven environment where your expertise shapes outcomes for one of the world's leading financial institutions. This role offers senior-level visibility, cross-functional collaboration, and the opportunity to influence how the Funds Middle Office evolves for the future.
A hybrid working model giving you 3 days in the office and 2 days working remotely, supporting a sustainable and productive work-life balance.
Direct exposure to strategic transformation at scale — working with senior leaders, external partners, and clients across the Funds Middle Office Business.
The opportunity to apply and develop expertise across Agile delivery, AI-driven product innovation, and data capability development in a complex, global environment.
Access to Citi's global learning and development resources, enabling continuous professional growth and career advancement.
Comprehensive wellbeing support and financial wellbeing benefits tailored to your stage of career.
Collaboration with high-performing teams across product, technology, and operations, working toward shared goals with clear business impact.
Apply now to take ownership of transformational change at the heart of Citi's Funds Middle Office Business and help shape the future of investment operations on a global scale.
------------------------------------------------------
Job Family Group:
Product Management and Development------------------------------------------------------
Job Family:
Product Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi works tirelessly to provide consumers, corporations, governments and institutions with a broad range of financial services and products. We strive to create the best outcomes for our clients and customers with financial ingenuity that leads to solutions that are simple, creative and responsible.
"We consistently assess Citi’s role in response to three questions: What are we doing to help create inclusive and resilient communities? How can we use our voice to help drive dialogue toward solutions? Is Citi walking the talk — are we doing the right things within our own firm? The short answer to all three of these questions continues to be the same: that we can and should do more."
— Michael L. Corbat, CEO
| Workplace Initiatives | |
| Program for parents returning to work after Parental Leave? | Yes- Open for vacancies in November 2019 |
| Leadership development programs? | Yes |
| Mentoring programs? | Yes |
| Coaching programs? | Yes |
| Employee-led diversity networks? | Yes |
| Internal women’s networking groups? | Yes |
| Open to discussing flexible work arrangements at interview stage? | Yes |
| No. of weeks paid maternity leave at full salary: | up to 26 weeks |
| Minimum weeks tenure required to be eligible for paid maternity leave: | 26 weeks |
| No. of weeks paid paternity leave at full salary: | 2 weeks |
| Minimum tenure required to be eligible for paid paternity leave: | 26 weeks |
| Workplace Initiatives | |
| Gender pay gap reporting information 2017 (UK): | |
| Average pay gap: | 43.50% |
| Median pay gap: | 32.00% |
| Average bonus gap: | 71.60% |
| Median bonus gap: | 71.40% |
| Signatory of the UK Women in Finance Charter? | Yes |
| Targets to raise the number of women in leadership? | Yes |
| Targets to raise the number of BAME individuals in leadership? | Yes |
| Listed in the Bloomberg Diversity & Inclusion Index? | Yes |
Returner Programme
The Citi Returner Programme is a supportive hiring programme, designed to help you transition from a career break into a career within financial services. You may have worked in the finance sector, the tech sector or another industry all together! We value your knowledge, skills and experience, regardless of how and where you have developed them. We believe that hiring people from different backgrounds with diverse perspectives brings advantages to our teams.
The programme will start in January 2020 and Returners will benefit from a structured and in-depth induction to help them transition successfully back into the workplace, followed by a tailored programme of professional development and learning delivered over a period of 15-18 months, dependent on the role and career pathway.
Returners will undertake professional qualifications as part of the programme and enjoy the benefits of being part of a supportive cohort. Citi recognises the importance of flexible working arrangements and is happy to explore these with you.
Eligible candidates will –
• Have been on a career break for at least two years
• Be looking to start the next phase of their career in financial services, in a range of roles, including operations and technology
• Demonstrate natural curiosity and be motivated to learn new skills
• Exhibit excellent leadership and communication skills
The returner programme will be open for applications on the 1st September 2019.