Director – Head of Collateral Optimization, Markets Operations

Markets Operations represents the evolution and transformation of Operations in the Finance Industry which creates a uniqueness about how we deliver our products and solutions.  We take pride and are passionate about our People and our culture. We are invested in you, your experiences, development, and in building a successful career for you at Citibank. We are modernizing everything we do; allowing flexibility and creating an exciting environment which encourages diversity of thought and inclusion. 

We are a dynamic, global, and diverse Organization, with a presence in over 60 Countries; covering all post execution Operations teams including product aligned Middle Office groups, Settlements, Margin and Collateral, Asset Servicing, Listed Derivative, Clearing & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivatives, Clearing and Foreign Exchange Prime Brokerage) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are the core of all activity at the Firm and have significant impact across the lifecycle of a trade.  We partner extensively with a range of internal stakeholders such as Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a client relationship group dedicated to overseeing service performance and strategic partnerships with top tier clients, where we play a key role in supporting global clients to ensure they have a first-class experience when doing business with Citi.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry. 

Team/Position Overview:

Collateral Optimization Operations in Markets Operations is an expanding team established to deliver best-in-class capabilities in collateral management, inventory management, risk management and collateral efficiency.

The team will support global Markets businesses working across products and regions, with a broad range of stakeholders. The objective of the team is to deliver efficient, controlled and scalable collateral funding, allocation and optimization, supporting cost reduction and capital efficiency.

The successful Director candidate will lead the global team performing daily collateral funding, projections and optimization activities and processes in addition to driving the delivery of new efficiency and risk management initiatives. They will work in close partnership with the Collateral, Funding and Liquidity Desks covering both fixed income and equities products and other key stakeholders across Operations, Technology, Markets, Finance, Legal, Risk & Treasury.

Transformation:

The Collateral Optimization Program for Markets is a multi-year investment initiative with a clear transformation objective. The successful candidate will play a pivotal role a fundamental uplift in capabilities, driving collaboration across groups, developing, and reviewing requirements, developing a target operating model, designing robust processes, and implementing new platforms.

Key Responsibilities:

• Oversee daily collateral management and optimization activities: Such as multiple collateral funding projections, triparty management, collateral rea-alignment, efficient collateral placement to meet exposure, liquidity and regulatory objectives and drive and deliver key optimization plans and strategies
• Sponsor and drive key strategic initiatives and programmes and investments:  As a senior member of the Margin and Collateral Operations leadership team
• Ensure products and/or services are well designed: ensure developments are in line with the target operating model and design standards, through close partnerships with Margin & Collateral Operations leadership.
• Ensure product and/or service developments are well executed: delivered on time, meeting the stated risk, efficiency, regulatory and commercial objectives, and within time and budget.
• Drive key transformation initiatives: Lead and deliver work efforts driving risk reduction, cost reduction, client service excellence and revenue opportunities.
• Work effectively with Citi stakeholders: Partnering closely with key groups such as Technology, Markets businesses, Operations, Risk, Compliance, Finance and other supporting functional groups.
• Provides evaluative judgment based on analysis of information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.

People & Culture Agenda:

• Champion diversity and inclusion, supporting a work environment that allows our People to thrive and excel.
• Promote a culture of continuous improvement, cultivating a robust service and control environment.
• Coaching and Mentoring: Develop our talent, support their growth.

Skills & Qualifications

• BA/BS degree preferred.
• Extensive experience in in financial services with specific experience leading transformation or production functions in margin and collateral, with a strong appreciation of margin processes, regulations, securities products, practices, and risks, and/or product/service design, execution and delivery of large strategic change programmes. Preferably at large financial services firm.
• End-to-end knowledge of margin and/or collateral optimization, including the impacts on liquidity, capital, financial reporting, books and records and securities and margin & collateral practices and infrastructure. In particular deep understand of collateral flows associated with major triparty collateral service providers.
• Strong, influential communicator who is articulate and concise demonstrated success interacting with senior business, operations, and technology stakeholders. Experience articulating broad strategies to senior stakeholders, driving broad-based and high impact implementations.
• Innovative, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology.
• Thinks logically and is good at problem solving. Result orientated.
• Able to write clearly and concisely. To present ideas and proposals to senior decision makers without technical jargon.
• Demonstrate sound judgement and a strong risk management mindset, demonstrated through implementing sound controls and processes.
• Ability to establish and build trust with professionals throughout the business as a leader, advisor and business partner to the organization with a clear client orientation.
• Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
• Strong risk and control mindset ability to identify sub-optimal processes, drive robust capabilities with a clear focus on robustness and transparency.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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