Job Description
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Contract type: Permanent
Location: Dublin
Working style: Hybrid 50% home/office based
Royal London Asset Management (RLAM) is establishing its Ireland Management Company (ManCo) to support the continued growth of its European business and is seeking an experienced Operational Resilience Manager to play a key role in building and embedding the firm's operational resilience capabilities.
This is an exciting opportunity to join at a pivotal stage of the Irish ManCo journey, helping shape and implement a robust Operational Resilience Framework from the ground up.
The Role
Reporting into the Risk function, the Operational Resilience Manager will take ownership of the design, implementation and ongoing enhancement of the Operational Resilience Framework for the Irish ManCo and its delegated operating model.
Key responsibilities will include:
- Leading the development and continuous improvement of a DORA-aligned Operational Resilience Framework.
- Establishing and maintaining operational resilience policies, governance structures and oversight arrangements.
- Managing resilience requirements across outsourced service providers and third-party relationships.
- Leading operational incident management processes, escalation procedures and regulatory reporting.
- Designing and delivering scenario testing, resilience exercises and lessons learned reviews across critical business services.
- Overseeing Business Continuity Planning (BCP), Business Impact Analysis (BIA) and Disaster Recovery testing activities.
- Producing operational resilience management information, reporting and insights for senior leadership teams, Executive Committees and Board Committees.
- Supporting engagement with regulators and evidencing compliance with Irish and European regulatory expectations.
- Ensuring operational resilience considerations are embedded into business change initiatives, new operating models and strategic projects.
- Working collaboratively with Risk, Compliance, Technology, Operations and third-party providers to strengthen resilience capabilities across the organisation.
About You
We're looking for an experienced operational resilience professional who combines strong technical expertise with the ability to build relationships, influence stakeholders and drive meaningful outcomes in a regulated environment.
To be successful in this role, you will bring:
- Significant experience in Operational Resilience, Operational Risk, Business Continuity or a related discipline within regulated financial services.
- Strong experience designing, implementing and embedding Operational Resilience Frameworks aligned to DORA requirements.
- A thorough understanding of DORA, CP140, CP86 and wider operational resilience regulatory requirements.
- Experience leading incident management activities, regulatory reporting and resilience governance forums.
- Strong knowledge of outsourcing oversight, third-party risk management and delegated operating models.
- Experience designing, facilitating and evaluating resilience testing, scenario exercises and business continuity simulations.
- The ability to prepare and present high-quality Board, Committee and regulatory reporting.
- Strong stakeholder management, communication and influencing skills, with the ability to engage effectively across all levels of the organisation.
- A proactive and collaborative approach, with the confidence to challenge constructively and drive continuous improvement.
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The successful candidate will work across RLAM, Royal London Group and key outsourced service providers to ensure the resilience of critical business services while supporting compliance with the Digital Operational Resilience Act (DORA), Central Bank of Ireland requirements and broader European regulatory expectations.
Why Join RLAM Ireland?
This is a unique opportunity to join a growing organisation at a significant stage of its development and play a leading role in shaping operational resilience capabilities within a newly established Management Company. You will work closely with senior leaders across Ireland and the wider Royal London Group, contributing directly to the resilience, governance and long-term success of the business.
If you're passionate about operational resilience, regulatory excellence and building frameworks that make a real difference, we'd love to hear from you.
We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Royal London is a purpose-driven mutual. Our Purpose, ‘Protecting today, investing in tomorrow. Together we are mutually responsible’, defines the impact we want to have. It shapes what we do on behalf of our members and customers, financial advisers, our colleagues and the communities in which we operate. Our People Promise is our collective commitment that our workplace will be inclusive, responsible, enjoyable and fulfilling where all colleagues can thrive and experience a sense of belonging. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
Our inclusive values and people promise are core to who we are and how we work. It’s good for our people, and good for our customers too, because with an inclusive workplace and a diverse workforce we will reflect our members, customers and communities to deliver the best outcomes.
We celebrate and value different backgrounds and cultures across our organisation. Our diverse people and perspectives give us a range of skills which are recognised and respected– whatever their background.
Workplace Initiatives
Program for parents returning to work after Parental Leave? |
No |
Leadership development programmes? |
Yes |
Mentoring programmes? |
Yes |
Coaching programmes? |
Yes |
Employee-led diversity networks? |
Yes |
Internal women’s networking groups? |
Yes |
Open to discussing flexible work arrangements at interview stage? |
Yes |
No. of weeks paid maternity leave at full salary: |
26 weeks (followed by 13 weeks half pay) |
Minimum weeks tenure required to be eligible for paid maternity leave: |
Open to all regardless of length of service |
No. of weeks paid paternity leave at full salary: |
4 weeks |
Minimum tenure required to be eligible for paid paternity leave: |
Open to all regardless of length of service |
Gender pay gap reporting information 2022: |
|
Mean pay gap: |
35.3% |
Median pay gap: |
33.9% |
Mean bonus gap: |
70.4% |
Median bonus gap: |
48.5% |
Signatory of the UK Women in Finance Charter? |
Yes |
Targets to raise the number of women in leadership? |
Yes |
Targets to raise the number of BAME individuals in leadership? |
No |
Listed in the Bloomberg Diversity & Inclusion Index? |
No |
Graduate Programmes
We have a number of graduate programmes designed to deliver technical experts and future leaders.
Royal London Career Confidence programme
Our hybrid programme focuses on equipping you to feel empowered in your career and supported to explore new opportunities as they arise.
Apprenticeships
We offer a wide range of Apprenticeships that are targeted at both new joiners and existing colleagues.
Inclusion
We promote an inclusive culture at Royal London and have a range of inclusion networks for our colleagues to get involved with.
Our Women's Network is a community that celebrates and supports its members, helps everyone to learn more and inspires all of us to aim higher. Confidence and development are strong themes here and our events focus on three key areas of team working, finance, and wellbeing. There are two sub-groups to the Women’s Network – Women in Technology and our Periods and Menopause Group – focused on actions such as supporting over 20 new Periods and Menopause champions and launching guidance and training for leaders.