Mac Infrastructure Specialist

End Date

Salary Range

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Description Summary

Job Description

GRADE: D

Salary £48,987 - £54,430

JOB TITLE: Mac Infrastructure Specialist

LOCATION: Leeds or Edinburgh

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites (Edinburgh or Leeds). Our Platform anchor days are Monday and Wednesday.

About this opportunity…

Lloyds Banking Group (LBG) is the UK’s biggest Retail, Digital and Mobile bank with over 30 million customers. We’re committed to our purpose of Helping Britain Prosper and set out an ambition for a financial services company that embraces the digital age.
 

The Modern Workplace function is pivotal to accelerating the Group’s transformation agenda & adoption of cloud native capabilities. Modern Workplace lead the technical strategy, design and delivery across multiple technology platforms – we're setting new standards when it comes to our resilience and security, whilst ensuring the services we engineer can be seamlessly transitioned for use throughout the group.

What you'll get involved with…

As a Mac Infrastructure Specialists you'll participate in a team designing, developing, and testing modern workplace solutions for the whole of LBG with a mac lens and focus. We are embarking on an exciting journey to reimagine our macOS offering for the bank. With automation at its core and deep integration into the broader technology landscape, we aim to support the rapid growth and maturation of our Mac estate. You will be joining us at a pivotal time to help steer this ambitious growth. Our mission is to offer Device Choice for our employees, and your contributions will make this a reality!

This role will be creating new features within the macOS landscape to improve user experience and empower colleagues to self-service, whilst also challenging conventional designs – bringing fresh and innovative solutions into the environment with an appreciation of mac users and their persona's to help shape your approach.
 

You'll be a key contributor in the development of these solutions which will bring genuine benefit based on business requirements, and be hands on through the design, build and governance phases for solution implementation.

About you…

We'll need you to be a technology game-changer, challenge conventional thinking and influence a progressive approach to technology change underpinned by modern principles.

What you'll need;

• Knowledge of industry device configuration Management technologies such as Intune and JAMF for macOS enterprise management
• Required: Jamf 200 certification
• Preferred: Jamf 300 certification
• You'll have strong experience of integrating apple into large enterprises from a technical standpoint, having managed a mac estate of at least 1,000 devices previously
• Strong 3rd line Mac support
• Experience in developing, designing, and testing enterprise macOS solutions in a Microsoft landscape. E.g. Microsoft Entra ID, Microsoft Defender suite of products, Office 365 Productivity and Collaboration Tooling
• Strong experience in using scripting languages (e.g., Bash, Python, Zsh) to investigate, build, design, or test change across enterprise macOS solutions
• Comfortable working with Configuration as Code tools such as Terraform to manage and provision Jamf resources in a repeatable, auditable way
• Familiarity with GitOps workflows and version-controlled change management, using Git-based pipelines to review, approve, and deploy configuration changes across the Mac estate
• Familiarity with deploying and managing cloud-based solutions using platforms such as Microsoft Entra ID, AWS, or Google Cloud would be valuable.
• Experience with CI/CD tooling (for example Azure DevOps, Harness, or GitHub Actions) to automate build, test, and deployment workflows for macOS configurations and packages is also important, along with an approach for automating routine tasks through pipelines.

About working for us…

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We support the principles of agile working and were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident.

So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.