£33,600 - £37,800 yearly
Bank of England
City of London, London
Senior Service & Operations Analyst, 2nd Line Desktop & Exec Support - Technology Directorate Fixed Term Contact, 12 Months Full Time London Job Description The Senior Service & Operations Analyst (2 nd Line Desktop Support) plays a critical role in keeping the business running smoothly by resolving complex technical issues and supporting end users beyond first line troubleshooting. This is an exciting, hands-on role combining deep technical problem-solving with direct user engagement across a dynamic IT environment. Flexible Working Options: This role is open to flexible working patterns, these may include: Ability to adapt calendar as needed, this could be to fit in the school run or appointments. A 50% in-office attendance requirement can be spread across the month to accommodate diverse working patterns, such as the flexibility to purchase a weekly train ticket for certain weeks. Working from abroad policy...