7 lead service designer user centred service design team jobs found

The User-Centred Service Design Team This role is part of the User-Centred Service Design (UCSD) team. The purpose of our team is to ensure the Bank's services, products and change initiatives work for the people who rely on them every day. We combine service design, user research, content design and UX/product design to help teams look beyond systems, processes and requirements, and understand the human experiences that sit behind them. What makes us distinct is that we operate at the intersection of strategy, delivery and people. We work with some of the Bank's most complex and important programmes, helping teams navigate ambiguity, uncover hidden risks, challenge assumptions and design solutions that are genuinely useful, usable, and adopted by people within the Bank and regulated financial firms. We are also focused on strengthening the Bank to become a more user-centred organisation. This includes building a Bank-wide community of practice, design standards,...

The User-Centred Service Design Team This role is part of the User-Centred Service Design (UCSD) team. The purpose of our team is to ensure the Bank's services, products and change initiatives work for the people who rely on them every day. We combine service design, user research, content design and UX/product design to help teams look beyond systems, processes and requirements, and understand the human experiences that sit behind them. What makes us distinct is that we operate at the intersection of strategy, delivery and people. We work with some of the Bank's most complex and important programmes, helping teams navigate ambiguity, uncover hidden risks, challenge assumptions and design solutions that are genuinely useful, usable, and adopted by people within the Bank and regulated financial firms. We are also focused on strengthening the Bank to become a more user-centred organisation. This includes building a Bank-wide community of practice, design standards,...

This role is part of the User-Centred Service Design (UCSD) team. The purpose of our team is to ensure the Bank's services, products and change initiatives work for the people who rely on them every day. We combine service design, user research, content design and UX/product design to help teams look beyond systems, processes and requirements, and understand the human experiences that sit behind them. What makes us distinct is that we operate at the intersection of strategy, delivery and people. We work with some of the Bank's most complex and important programmes, helping teams navigate ambiguity, uncover hidden risks, challenge assumptions and design solutions that are genuinely useful, usable, and adopted by people within the Bank and regulated financial firms. We are also focused on strengthening the Bank to become a more user-centred organisation. This includes building a Bank-wide community of practice, design standards, training, coaching, and advisory services. We...

We are the UK's central bank - and we are a bank like no other; known by our peers for our world-leading thinking on policy and strategy. Our mission is to promote the good of the people of the UK by maintaining monetary and financial stability. We seek to keep prices stable and people's money safe. We know our work matters to people, to families, up and down the UK. We are driven by curiosity and the desire to do important, challenging work. It takes a great team to run the Bank of England. We rely on each other to play our part. We benefit from a collaborative culture and long-established flexible ways of working, supporting our colleagues balance their work and personal lives. We strive to be a place where people feel they belong and have equal access to opportunities, because different perspectives help us make the best decisions for the public. The User-Centred Service Design Team This role is part of the User-Centred Service Design (UCSD) team. The purpose of our team...

Lead Solution Architect - Data & AI Specialist, Technology Directorate Location - Leeds and London Permanent Full time Flexible Working Options: We support a range of flexible working patterns including hybrid working, flexible start and end times We also support: Flexible start and end time to each day Ability to adapt calendar as needed, this could be to fit in the school run, gym, or appointments Expected a 50% (with a minimum of 40%) in-office attendance requirement can be spread across the month to accommodate diverse working patterns, such as the flexibility to purchase a weekly train ticket for certain weeks Working from abroad policy (subject to approval and policy within the team) A day in the role: You'll begin your day with team meetings, project stand-ups or stakeholder check-ins, followed by focused time developing architectural artefacts, reviewing roadmaps, or contributing to governance forums. You'll collaborate with colleagues across...

Lead Solution Architect - Data & AI Specialist, Technology Directorate Location - Leeds and London Permanent Full time Flexible Working Options: We support a range of flexible working patterns including hybrid working, flexible start and end times We also support: Flexible start and end time to each day Ability to adapt calendar as needed, this could be to fit in the school run, gym, or appointments Expected a 50% (with a minimum of 40%) in-office attendance requirement can be spread across the month to accommodate diverse working patterns, such as the flexibility to purchase a weekly train ticket for certain weeks Working from abroad policy (subject to approval and policy within the team) A day in the role: You'll begin your day with team meetings, project stand-ups or stakeholder check-ins, followed by focused time developing architectural artefacts, reviewing roadmaps, or contributing to governance forums. You'll collaborate with colleagues across...

The Head of Mentoring provides strategic and team leadership , programme direction and operational oversight for WIBF’s mentoring portfolio and valued participants, ensuring it delivers a measurable impact for WIBF members across the industry. The role shapes and delivers the long‑term vision for mentoring, strengthens WIBF’s position as the leading organisation for gender‑inclusive professional development, and ensures the programme remains innovative, scalable and is aligned with WIBF’s mission to accelerate gender equity in banking and finance.   What You’ll Gain Further your strategic leadership skills by leading, and delivering through others, a valued, respected and unique mentoring offering   An opportunity to expand your professional network and visibility across WIBF’s volunteer community and the wider financial services sector An opportunity to give back and shape the leadership of the future while contributing to greater gender equity in...