28 customer journey manager jobs found

End Date Tuesday 29 September 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary . Job Description JOB TITLE :         Customer Journey Manager LOCATION :       Jersey or Isle of Man HOURS :             Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site.  What you’ll be doing:  An exciting opportunity has arisen within the Crown Dependencies Lab within the Markets Platform, part of the Non Ring-fenced Bank, to lead our Fids, Funds and Corporate Feature Team. You'll help us maintain our current platform as well as manage its evolution to support growing customer demand for digital services and products within our estate. You’ll need to develop a deep understanding of industry trends, and a willingness to apply your...

End Date Tuesday 29 September 2026 Salary Range £61,344 - £68,160 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Join us as a Customer Journey Manager and play a key role in one of the UK's largest finance transformation programmes. You'll work across Finance, Technology and Data teams to design future-state planning solutions, simplify complex processes and improve decision-making. This is an exciting opportunity to influence senior stakeholders, drive meaningful change and help shape the future of strategic planning across the organisation. Job Description JOB TITLE: Customer Journey Manager SALARY: As per range LOCATION: Bristol Harbourside HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this...

End Date Tuesday 29 September 2026 Salary Range £61,344 - £68,160 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Join us on a 12-month fixed-term contract as a Customer Journey Manager and play a key role in one of the UK's largest finance transformation programmes. You'll work across Finance, Technology and Data teams to design future-state planning solutions, simplify complex processes and improve decision-making. This is an exciting opportunity to influence senior stakeholders, drive meaningful change and help shape the future of strategic planning across the organisation! Job Description JOB TITLE: Customer Journey Manager - 12 month FTC SALARY: As per range LOCATION: Bristol Harbourside ADDITIONAL LOCATIONS: Edinburgh, New Uberior House HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves...

End Date Tuesday 29 September 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Manager – CONC Compliance SALARY: £67,023 - £74,470 LOCATION(S): Leeds, Birmingham, Bristol, Cardiff, Chester, Edinburgh, Halifax HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity We’re on an exciting journey and there couldn’t be a better time to join us. We’ve put in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for managing the risks that they face. This means we’ve changed how we do risk management, providing support aligned to our risk and control owners to...

End Date Monday 21 September 2026 Salary Range £36,224 - £38,130 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary Based in Watford Job Description JOB TITLE: Client Success Manager SALARY:   £36,225 LOCATION(S):   Watford HOURS : Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least three days per week, or 40% of our time, at our Watford office. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained. As an inclusive employer, we offer Workplace Adjustments for colleagues with disabilities (including long-term health and neurodivergent conditions) where reasonable. This might include flexibility with office attendance, location, and working patterns. About this Opportunity The Client...

End Date Monday 28 September 2026 Salary Range £84,051 - £93,390 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Join us at the forefront of one of the most exciting developments in financial services! As a Digital Assets Product Manager, you'll play a leading role in shaping how digital money and blockchain-enabled solutions are used in commercial banking, turning emerging technologies into real-world products that deliver value for clients. Working across stablecoins, tokenised deposits and new payment capabilities, you'll help build a new business capability from the ground up while influencing the future of money movement at scale. Job Description JOB TITLE: Digital Assets Product Manager (Associate Director) SALARY: Competitive - will be discussed at interview stage LOCATIONS: London, Glasgow, Edinburgh, Manchester or...

End Date Sunday 27 September 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description Job Title: Regional Agricultural Manager – Agricultural Mortgage Corporation (AMC) Location:   South & South East England Salary: Competitive package available Hours: Full Time Working Pattern : Two days per week (or 40% of your time) at one of our offices or in face to face interactions with Clients, Agents and professionals. About this opportunity We have a very rare and exciting opportunity to join the Agricultural Mortgage Corporation (AMC) business as a Regional Agricultural Manager (RAM) for the South and South East of England. This is an extremely interesting part of the Group's Business & Commercial Banking (B&CB) Division. This position creates a great platform for a...

End Date Sunday 27 September 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description Job Title: Regional Agricultural Manager – Agricultural Mortgage Corporation (AMC) Location:   Northwest England & Southern Scotland Salary: Competitive package available Hours: Full Time Working Pattern : Two days per week (or 40% of your time) at one of our offices or in face to face interactions with Clients, Agents and professionals. About this opportunity We have a very rare and exciting opportunity to join the Agricultural Mortgage Corporation (AMC) business as a Regional Agricultural Manager (RAM) for the Northwest England and South of Scotland. This is an extremely interesting part of the Group's Business & Commercial Banking (B&CB) Division. This position creates a great platform...

End Date Wednesday 30 September 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary . Job Description Job Title:  Relationship Director, North American Banks Location:  London Hours:  Full-time Working Pattern : Our work style is hybrid, which involves spending at least three days per week, or 60% of our time, at our above office site. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. What you’ll be doing: Join our Global Banks, Specialist Finance & Diversified Financials team and play a leading role in managing and growing relationships with some of the most significant North American banking institutions. Working closely with the Head of North America Financial Services, based in New York, you’ll be...

End Date Tuesday 29 September 2026 Salary Range £72,702 - £80,780 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE : Infrastructure Specialist SALARY: £72,702 - £80,780 LOCATION(S): Halifax, Leeds or Manchester HOURS:  Full time WORKING PATTERN: Hybrid, 40% (or two days) at one of above office locations. Please note that participation in an on-call rota is also a requirement of this role. What you'll be doing We're transforming the way we deliver technology, building cloud platforms that are secure, resilient and seamless for our customers, while creating a modern, efficient and sustainable engineering experience for our colleagues. You'll help drive the simplification and modernisation of our technology estate by assessing, rationalising and retiring legacy infrastructure. Working...

End Date Thursday 01 October 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary This is a great opportunity to join a collaborative and client-facing Loan Servicing team, where you’ll play a key role in managing a portfolio of Corporate Real Estate loans. As an Associate, you’ll support a portfolio of long-dated commercial real estate lending under a servicing contract with Scottish Widows Job Description Job Title:  Associate - CRE Loan Servicing, CIB Portfolio Management Location:  London, Birmingham or Edinburgh Hours:  Full-time Working Pattern : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our above office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with...

Programme start date: September 2027   Please review all the graduate programme opportunities and make one application  Do you have a passion for technology? Do you want to make a difference, delivering software used by some of the biggest companies in the world? Do you love working with others in a dynamic agile environment?  Our Engineering Graduate Programme provides the ideal springboard for an exciting and significant career in global financial markets technology.  To be eligible you must be a final year undergraduate or Masters student in Computer Science, Computer Engineering, Engineering, Information Technology or related discipline and have completed all the requirements of your course before August/September 2027 or a fresh graduate in class of 2026.  While we offer a wide range of technology roles, for these positions, we are looking for candidates who are interested in a Business Analyst or Product Manager role and have strong analytical skills with...

End Date Tuesday 29 September 2026 Salary Range £61,344 - £68,160 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE:   Service Designer - 12 Month FTC SALARY:   £61,344 - £68,160 LOCATION:   Edinburgh HOURS:  Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.   What you’ll be doing   We’re looking for someone to help create seamless digital experiences for our customers, to build advocacy and advance the practice of Service Design across the Group.  You’ll love your craft and enjoy sharing your knowledge with others. Whether that’s advocating...

End Date Wednesday 30 September 2026 Salary Range £44,901 - £49,890 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Assistant Finance Manager – Financial Control (12 Month FTC) SALARY:  £44,901 - £54,879 LOCATION(S): Edinburgh HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Edinburgh office. About this opportunity At LBG, we have a clear purpose; to help Britain prosper and to become the best Financial Services provider for our customers. Through our brands, our Group has a relationship with just about every household and community in the UK. We underpin the lives of millions of individuals and businesses and play a key role in helping to build a growing UK economy. We’re on an exciting journey...

End Date Tuesday 29 September 2026 Salary Range £27,534 - £27,534 We support flexible working – click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary This is a full-time, permanent role in the Isle of Man. Please note this role is only available for colleagues residing in, or to those who hold right to work permits for Isle of Man. Job Description JOB TITLE: Customer Support - Isle of Man SALARY: £27,534 LOCATION(S): Isle of Man HOURS : Full-time, 35 Hours WORKING PATTERN : This role is branch based, so you will be required to be 100% in the office. What you’ll be doing: As a Customer Support colleague, you'll support customers in branch or over the telephone. You'll work as part of a team to meet customers financial and service needs, delivering an excellent customer experience. You'll ensure efficient, professional service and fair outcomes, especially for...

End Date Thursday 24 September 2026 Salary Range £28,776 - £30,290 We support flexible working – click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary This is a full time, permanent role based in the Isle of Man. Please note this role is only available for colleagues residing in, or to those who hold right to work permits for the Isle of Man. Job Description JOB TITLE: ECP Analyst - Plausibility & Reconciliations – Isle of Man SALARY: £28,776 LOCATION(S): Isle of Man HOURS : Full-time, 35 Hours WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.  What you’ll be doing: As part of a collaborative and supportive team, you'll play a key...

End Date Thursday 24 September 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary . Job Description Job Title:  Associate Director – CRE Loan Servicing, CIB Portfolio Management - 12-month FTC Location:  London, Birmingham or Edinburgh Hours:  Full-time Working Pattern : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our above office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. What you’ll be doing: This is a great opportunity to join a collaborative and client-facing Loan Servicing team, where you’ll play an important role in managing a portfolio of long-dated Corporate Real Estate loans. As an Associate Director, you’ll support commercial real...

End Date Thursday 24 September 2026 Salary Range £44,901 - £49,890 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description Job Title: Health Claims Assessor. Salary: £44,901pa - £54,879pa plus the benefits listed below. Location: Edinburgh. Hours: Full-time. Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. ***This advertisement may close earlier than the stated deadline if we receive a high volume of applications. To ensure your application is considered, we encourage you to apply as soon as possible*** About this opportunity Do you have experience assessing complex health insurance claims and want to make a meaningful difference to customers during important moments in their lives? We're looking for a...

End Date Thursday 01 October 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Securitisation Lawyer - Securities & Asset Management Legal LOCATION(S): London, Bristol, Cardiff, Chester, Edinburgh, Halifax & Leeds HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity This is an excellent chance to join the Securities & Asset Management Legal team (SAML) in a permanent role.  SAML brings together specialist lawyers working closely with the Global Markets business area for clients in the UK and overseas.  The team supports business across a variety of debt capital markets transactions for its clients.  Products include...

About WIBF   Women in Banking & Finance (WIBF) is a membership network that has championed women in financial services for over 40 years. With branches in London, Bristol, Birmingham, Edinburgh and Glasgow, Norwich, Northern Ireland and Manchester, we help women across the UK. A volunteer-led social enterprise, WIBF supports women’s career ambitions through development programmes, leadership opportunities, networking events and cross-industry collaboration involving our members and network. In partnering with WIBF, corporate members from across financial services demonstrate the importance they place on accelerating progress for diversity, equity and inclusion. WIBF is committed to delivering tangible change to our sector, ensuring equal opportunities for women as employees, customers and entrepreneurs, and empowering companies to build better businesses and workplaces. We challenge the industry to adopt new ideas and address structural barriers, and...